Workforce Development - A Good Investment?

For work needing specialized skills, there's a labor shortage, not a jobs shortage

Is the Super Engineer acheivable?

In an earlier column where I reviewed the article "Redefining Engineering for the Year 2020", I discussed the present malaise of the Engineering discipline, but also the resources and initiatives that are already looking at this problem.

I'd like to revisit the approach discussed, a "Renaissance Man" type of engineer.

What attributes will that engineer of 2020 have? The NAE report says he or she will aspire to have the:

• ingenuity of Lillian Gilbreth,
• the problem-solving capabilities of Gordon Moore,
• the scientific insight of Albert Einstein,
• the creativity of Pablo Picasso,
• the determination of the Wright brothers,
• the leadership abilities of Bill Gates,
• the conscience of Eleanor Roosevelt,
• the vision of Martin Luther King and
• the curiosity and wonder of our grandchildren.

As we begin the 2nd half of 2010, we might ask ourselves: 

• Is it realistically possible to create an army of such super-engineers by 2020?
• If so, what major initiaitves would have to be put in place that we do not have today?

Are You Working for Doogie Howser ?

Robert Wendover, of the Center for Generational Studies is one of the experts I look to when seeking guidance on multi-generational issues.  In his recent newsletter, he posed a question that many older professionals are asking...

"What to do when your boss is younger than you?" It’s a question that is surfacing more and more in conversations among the Boomer generation. As those in Generation X assume increasingly senior responsibilities, those who have spent years in the workforce reporting to someone older are now finding themselves supervised by those their children’s ages. Here are five suggestions for making the relationship a success:

1. Keep this situation in perspective. It can be easy to spiral into frustration or depression about having a younger supervisor. Instead, interpret it as a wake-up call to take stock about how you can better position yourself for the future.

2. Provide support. Just because this person has been put in charge doesn't mean they know what they're doing. Look for opportunities to share operational insights which will smooth this transition. If what you share goes unheeded, it's probably a good idea to back off and learn more about the person's style and how you two might relate.

3. Refrain from offering advice from your life experience unless requested. If this person is insecure about their authority to begin with, your stories might be interpreted as patronizing or perhaps even an attempt to undermine that authority.

4. Stay clear of the undercurrent that may consume the work environment about this person. This is not a time to participate in the gossip or grapevine. The new person will most certainly know that one exists and will be watching for signs of who is fostering these conversations.

5. After the dust has settled, ask this person about how he or she sees you thriving within the organization. Then listen carefully. In spite of his or her age, this individual might have better contacts within the organization. Rather than resenting this, look for ways to capitalize on it.

Remember, if you're in your 50s your life's not over simply because your boss is considerably younger. As most employment relationships continues to evolve from calling to contract, you need to remain vigilant about additional training and opportunities within and without your organization. Going forward, personal versatility is key.

Don't assume you've survived 2009 quite yet...

Recent surveys have found that 40 to 60 percent of employees intend to look for new opportunities as soon as the job market improves, possibly next year. 

Yes, unemployment rates are still at record highs, and that's part of the problem...

Workers, including some great employees, have been being cut throughout 2009 for budget, not performance, reasons.  That left remaining workers holding on for dear life, afraid to make any job search noises lest they be viewed as an attitude problem or disloyal.

But here's the thing...  As I've pointed out in previous posts, at the first sign of stability, the employee morale issue will leap to the forefront.

Sadly, many employers, despite years of warnings that "employee engagement" is broken, have done little about it, and instead continue to heap more and more work and responsibility on those that remain.

Workforce Management magazine had a article on entitled "How Do We Retain People Despite Being Unable to Raise Pay?"  that pointed out the necessity of employers needing to act now to get workers back on their side, suggesting unfreezing pay freezes and giving raises or bonuses to valued employees.

Increasingly, in the tightening economy, money talks.  

Diane Stafford the workplace and careers columnist at the Kansas City Star also suggests other essential non-financial imperatives to employers who seek to preserve their top talent:

• Tell employees who work hard that they are valued. Make sure they know this by a simple "thank you" or compliment for their work. (And that doesn't mean doing it once a year in a formal performance evaluation. It means every day, if warranted.)
  
• Evaluate and readjust workloads to make sure the most competent employees aren't overwhelmed.
• Assess and readjust work assignments to make sure priorities are being handled and that discretionary or less important things that used to be done with larger staffs are no longer sapping time and energy.
  
• Make it clear that naysayers and office gossipers don't help. Encourage more feedback, and share more business information. Misinformation usually gets spread in a knowledge vacuum. Don't be dogmatic about squashing naysaying.
  
• Provide opportunities for employees to say what's on their minds and ask questions. Encourage them to contribute tales and ideas from the front line.

Here's another useful resource:  "One Foot Out the Door"  (How to Combat the Psychological Recession That's Alienating Employees and Hurting American Business), is a great book by Judith M. Bardwick Ph.D. offers smart suggestions for establishing a workplace that is welcoming to a diverse set of people and committed to their job satisfaction and growth.

Why On-boarding makes sound financial sense

Mark Stein, a colleague over at Kaiser Associates just sent me this update on on-boarding, and it's information you need to think carefully about...

• According the U.S. Department of Labor, over 25 percent of the workforce has been at their current company for under a year
• Young people entering the workforce today will change jobs an average of 10 times before they turn 40
• Employees are most likely to leave an organization in the first 18 months after they are hired, according to the U.S. Department of Labor

It may take significant time for new employees at your organization to become functioning members of the team:

• According to Mellon Financial Corporation, the average times to full productivity are
  • Eight weeks for clerical jobs
  • 20 weeks for professionals
  • 26 weeks for executives

Also, there are significant costs to ineffectively On-boarding your new hires:

• The direct cost of recruitment, according to Staffing.org and the Bureau of National Affairs, ranges from 5 percent to about 21 percent of annual compensation, and ineffective On-boarding could mean wasting these investments

• The Institute of Industrial Relations at the University of California, Berkeley, has estimated that the total cost of employee turnover is 150 percent of annual compensation, including hiring costs and more intangible elements such as “ramp-up time and lost productivity while the job is vacant”

Top 10 Most Difficult Jobs to Fill Include Many in the Hourly Realm

Why are some positions consistently harder to fill than others?

Take the dire need for qualified auto mechanics. Many dealers are in a position to limit their service hours because they cannot find enough mechanics to handle the workload they are seeing in their shops. 

A part of the reason for this national phenomena is the start of the Baby Boomers now reaching retirement age. Too many of our younger workers have been brought up in a "go to college or you’ll die" mentality. Not enough have given thought to a career in what used to be considered either dirty or menial work that didn’t pay well. All of those old perceptions are long gone.

It's an issue that affects many industries, where steady good-paying positions are unable to be filled because these jobs aren't considered as "attractive" or desirable as other career choices.  Although a number of these are not "blue collar" positions, putting yourself in someone considering a position, there are two questions you may want to ponder:

1. Is this a job that I feel is worth pursuing?
2. Is the education and training I would need to do this job worth the effort?

To get insight into the matter, Manpower conducted a survey. 

The employment services company (NYSE: MAN) says 30 percent of employers
worldwide are struggling to find qualified job candidates, especially skilled
tradespeople, sales representatives and technicians. Manpower surveyed nearly
39,000 employers across 33 countries and territories to gauge their ability to
find the talent they need.

The 10 hardest jobs to fill, as reported by U.S. employers in 2009, are:

1. Engineers
2. Nurses
3. Skilled/manual trades
4. Teachers
5. Sales representatives
6. Technicians
7. Drivers
8. Information technology staff
9. Laborers
10. Machinist/machine operators

Think about how scarcity of these situations affects you.  Consider the short and long-term consequences if people continue to shy away from these types of jobs, regardless of the reasons.

From Training to On the Job Skills Transfer - 5 Important Tips

In these financially difficult times more and more companies are starting to look to their training budgets as a possible area for cuts.

Stop! This is time to invest even more in training. The secret is smart investments that truly transfer to the workplace.

MaryEllen Gibson, who writes in the Work + Money area for Yahoo, recently developed a short article entitled "Five Tips for Training to Transfer to the Workplace" that has some excellent guidance, especially in light of the market-related turmoil that has upended the plans of many businesses.

In her article, she justifies why is is not only important, but downright essential NOT to cut into the training and development area.

Here's a high-level summary of her article:

1. The trainer makes a big difference.  Don't underestimate this vital point.  Lose your good trainers and youcan undermine your entire program.

2. Training must remain a key part of a consistent message from the organization.
3. In order to increase organizational commitment, you need to ask each individual’s manager, and the manager’s manager, to attend the training session with their staff.
4. There is more value and long-term results from training delivered in “chunks” that are scheduled over a period of time, versus "big bang" that has lower learner retention.
5. Focus is necessary in order to train people in skills and information that are immediately applicable on the job.

 

 

Spreadsheets are Essential - Learn Spreadsheets for Free

Spreadsheets are the most commonly used tool for end user development of business applications, and organizations depend heavily upon them for decision making.

However, many users barely scratch the surface of their potential.  This needn't be the case.

No-cost tutorials, instruction, and advice are only a few keystrokes away.
You don't need a spreadsheet to calculate the cost of the wide array of Web-based spreadsheet instruction and support resources that are available: Here's a rundown of some of the best free sites out there, with their strengths and weaknesses.

read more | digg story

The Workforce Crisis is Real, and Creative Solutions Are Needed

In the view of Ed Gordon, author of The 2020 Meltdown: Solving the Impending Jobs Crisis, the forthcoming IT workforce shortage is a legitimate worry. Millions of Americans who are unemployed do not have the right talent for the jobs that need to be filled, with many people earning college degrees that are not translating into decent employment.

There now are four million jobs empty, Gordon said, and half of them are highly skilled positions that require specialized technology training and education.

“The issue is that the labor market is out of sync with the realities of the global marketplace with the jobs we are creating and the jobs that are disappearing,” Gordon said. “This is a problem all over the U.S. and most of the developed world.”

Convergence of forces

Gordon said the situation is being exacerbated by specific social and economic forces converging at the same time. The most prominent is that technology is becoming more pervasive in every facet of life, and since technology is complex, people use it in ways that support or create new products and services.

If there is one mitigating circumstance regarding the IT worker shortage, it's that companies are loading up on technology and they want fewer workers to do more. The trend is offset somewhat by the increased efficiency enabled by technology, but that requires talented people. They must be highly literate, and they need specialized technology training.

“Only 25 percent of the workforce comfortably fits into that category, but 75 percent of the jobs we're creating demand it,” Gordon said.

Those other 75 percent, many of whom are high school dropouts, don't have the right talent mix. Some were trained in old technologies that now are obsolete and have gone away. Some have college degrees, but they are degrees in communication, finance, and marketing, where there already are far too many people for the number of available jobs.

At the same time, we have too many “techno peasants,” who Gordon characterized as people with low levels of literacy, plus no specialized career preparation, who are confined to low-wage jobs for the rest of their lives. Until last 20 years, there were fairly good-paying jobs, mostly in industrial settings, that did not require high levels of literacy. Those jobs since have gone by the wayside, and new technology requires higher levels of literacy, specialized skills, and career preparation.

With that in mind, Gordon believes society is divided into three groups.

1. Smart people with right talent who keep their skills up to date through networking, seminars, and simply reading books. These workers keep shifting. Most mature workers are not doing the exact same things they did when they were young, and so they had to update their knowledge and apply it in new ways. Given the increasing complexity of technology, this trend will continue to accelerate because people will need more education, not less.
   
2. Younger people who have been steered away from technology fields. In 2010, a tsunami of 79 million Baby Boomers will start to leave the workforce, and about 60 percent of the jobs that must be filled now are occupied by Baby Boomers that will need to be replaced. Many Boomers have the technical skills to keep the economy running, and they represent a larger cadre of people with more technical skills than the generations behind them, who were told that tech jobs weren't cool and don't pay enough. "They love technology - they eat it and breath it,” Gordon said, "but they don't want to design it, make it, repair it, or manage it. The sad part is we need a certain proportionality of these generations to become involved.
   
3. Imported models. American companies used globalization to get rid of low-pay, low-skill jobs that could be done elsewhere, especially India. In addition, U.S. companies have hired high-wage, high skill people they have not found in the United States, and they have imported foreign workers with H-1B visas to fill positions in STEM (Science, Technology, Engineering, and Math) careers. The challenge will be that the countries America is importing from are becoming richer as their own economies develop. These imported workers are being called home, especially as wages rise, where they can earn more money and be with their families.

Still more labor competition will come, Gordon said, when Europeans move production facilities to the United States because they can't find enough workers.

Why Shouldn't Women Be Effective Construction Managers?

I was reading an article in Lift and Access magazine the other day that caught my eye.  The article "Leadership Academy Helps Women Elevate Construction Management Skills" among several excellent points discusses   the upcoming second annual Women’s Leadership Academy on Oct. 25-28, 2008, at Clemson University in Clemson, S.C.   

This event being produced by the National Center for Construction Education and Research (NCCER) and the National Association of Women in Construction, provides women with the opportunity to elevate their careers and their management and leadership roles within their companies and the construction industry.

It consists of three days of intense training sessions covering such topics as leadership styles, negotiating techniques, time management, productivity, and conflict resolution.

Participants will also receive lasting networking opportunities by sharing their experiences with peers from around the nation.

I think we can all agree that we need to take our Construction Management "game" to the next level?

is Your "BRAND" Helping or Hurting Your Recuitment Efforts?

In today's war for the best talent, if you are an employer, it's essential to remember that you understand the "brand" that your company represents.  This is sometimes difficult to get a handle on, as your "insider" perception may not be same as what people are thinking, feeling, or saying on the street about you.

A while back I had authored an article entitled "Creating a More Democratic Work Environment" in which I discussed a site called "InsideArch" which provides an "insiders" view into Design firms across the country and their "Professional Culture".  Following this article, I was besieged by people wanting to know if there was a comparable site for  other firms. 

I recently came across JobVent, a web site for anyone who has ever said 'I hate my job', or 'I love my job'. JobVent, besides a web site for people who are about to start a new job (and want to see what other people think of working there), also is a useful tool for company management and HR professionals to get external opinions about how the company is viewed.

Sure, I have heard some HR people tell me that it's only the "over the top - happy" or "really PO'd" people on these sites.  We know from experience (and past research) that unhappy people tell LOTS of people about their unhappy experience, while happy people will only tell a handful.  What is important to remember, is that these are "word of mouth" traditions.  In the "internet age" where social networks rule, anything GOOD or BAD about your company takes on a new life and comments become memorialized. 

This is imperative that firms take active control of their destiny by putting plans in place to calibrate with accuracy, what your "brand" (reputation) is in the marketplace.  Because does anyone really believe that these matters can be left to chance?

Does culture attract talent? Some think it does...

Not every company has an identified culture, or at least not one that is a selling point when attracting top candidates. What sets you apart? How are you going to have a top notch player say "yes I want to work there"? It could be your web site, your interview process, daily office life or perks.  Read on to learn more

read more | digg story

What Does It Take to be an "Employer of Choice"?

Joyce L. Gioia and the late Roger E. Herman wrote the groundbreaking book "How to Become an Employer of Choice" back in 2000.  It has become the foundation for several subsequent works assisting organizations who aspire to this distinction.

One of them was published by Sandy Asch, author of Excellence at Work--The Six Keys to Inspire Passion in the Workplace, who has addressed how employers can transform and reward employee performance and offered six things employers can do to become an employer of choice.

Asch identified a number of questions companies can ask themselves to determine if their employees view them as an employer of choice.

• Do your employees love to work for your company?
• Are employees deeply engaged?
• Are employees' full potential being realized?
• Are employees planning on staying with your company?
• Are communications open, honest, positive and future-focused?
• Are people proactive and see, own, and act on problems quickly and efficiently?
• Are truth telling and risk taking encouraged and rewarded?
• Is there a high level of cooperation and collaboration?
• Are people respectful and seek to bring out the best in each other?
• Is there a healthy work-life balance?
• Do employees have energy and passion?
• Do employees trust and respect their managers and feel valued and supported?
• Are your leaders trusted and respected?
• Are employees treated fairly?
• Are employees regularly rewarded and recognized for good performance?
• Are there opportunities for growth and development?
• Are employees encouraged to contribute and make a difference?
• Are employees proud to work for your organization?
• Would your employees recommend your company to their friends as a good place to work?

How does your organization fare in each of these areas?  If you aren't sure, this book may be a good one in which to invest...

Can The Four Day Work Week Help America (And Improve Your Life)? [repost]

The notion that the majority of the workforce should work the eight hour work day and the 40 hour work week is based on nothing more than an idea put forth but the Federal government almost 70 years ago.  This column has a few examples on why the 4 day work week could be better.

read more | digg story

Exodus of Skilled Workers Leaves Germany in a Bind

German skilled workers are leaving in record numbers and fewer immigrants are arriving, resulting in skill shortages.  About 16% of German companies say they can't find qualified candidates for open positions, partly because of the flight of highly qualified workers.  The engineering sector alone boasts 22,000 openings, with architects and electrical engineers among the most sought after.  Read why...

read more | digg story

Despite the slowdown in Construction, the skill shortage problem persists - Here's why...

Do you ever wonder what's ever become of all of those skilled workers being cut in the Construction industry as a sector (such as residential), or a geographic area slows down due to the cooling economy?

I was reading an interesting article "Tale of two construction sectors — one still booms, the other doesn't" in the Seattle Times that was discussing the shifts that have, and still are occurring in Construction - and why, despite the seeming abundance of construction talent - that the shortage is still bad, and worsening in many areas.

It's an insightful article and will help clarify the true level of work skills transferability in the Construction industry. 

Watch this space, as I'll be publishing a article (still under development) about specific things that Construction Employers can do to close the skills gap.

What are the pros and cons about telecommuting?

I have a blog I read with some frequency entitled HR Clean-up (Because HR is a Dirty Business), that recently published a great article entitled "Telecommuting"

It is written from the perspective of the current astronomical fuel prices we're seeing. The gist of the article follows:

There was an article, not a big one, in Sunday's Boston Globe that stated "4-day weeks, telecommuting look better to employers now".  Since I actually teach Virtual HR and I've been a proponent for flexible work arrangements for a long time, I read with interest. Traffic It turns out that soaring commuting costs are finally forcing employers to help employees out.  And, given that so many of us have moved away from work to find cheaper housing, employees are buckling under the increased expenses.  On top of employee costs, employer costs are also skyrocketing.  Companies are starting to figure out that office space isn't cheap--so if an employee is ok with heating and cooling themselves, why not? The other really big change is on the legal front.  Finally, there seems to be some movement to get a bit more flexible. As organizations start to embrace telecommuting, it will be critical for HR to be at the decision making table--along with IT, Building Services, and everyone else who makes the organization tick.  HR has an amazing opportunity to push the traditional boundaries of "butt in seat" and get companies to start measuring what counts--work output. It is going to be a long hot Summer and fuel costs are going to continue to escalate.

However, there are many faces beyond this article, that factor into the telecommuting discussion:

An article "Telecommuting not so great for those left in office" that was published in January 2008 by Kristina Cooke over at Reuters looks at how those that telecommute have less stress and a higher morale compared to those that are left to come into an office everyday. She mentions that “their co-workers tend to find the workplace less enjoyable, have fewer emotional ties to co-workers and generally feel less obligated to the organization.

The beginning of the article states "Telecommuting may boost morale, and cut stress, but it can have the opposite effect on those left behind in the office, according to a new study"

The author cites how telecommuting has been a growing trend in the United States since about 2000. About 37 percent of U.S.-based and international companies now offer flexible work arrangements, with the number of those programs growing at a rate of 11 percent per year, according to the Society of Human Resource Management. but then goes on to explain how

The author cites research of Timothy Golden, a management professor at Rensselaer Polytechnic Institute that claims that when a number of their co-workers toil away from the office by using computers, cell-phones or other electronic equipment, those who do not telecommute are more likely to be dissatisfied with their job and leave the company.

I'm a bit skeptical about this inference.

In the late 1990's I worked with IBA, an early pioneer in telecommuting, and participated in the establishment of the first "telework" centers around Washington DC.  Others have since sprung up, adding credence to the ideas of telecommuting in various "flavors".  In 2006, The Telework Coalition, conducted a Telework Benchmarking study of 13 large organizations with mature telework programs.

This study asked about the attitudes of those employees who did not telework. Both our study and two previously conducted studies by other organizations in which there were multiple participants showed that the non teleworking coworkers were both enthusiastically supportive and felt teleworking was good for the organization, or at the least, the situation was a non issue.

I believe that this area is ripe for investigation and action by management and HR practitioners.  Since each organizations' DNA is different, it may not be the right solution for every situation, but there are viable telecommuting approaches that will and do help organizations attract and retain talent in todays increasingly complex market.

A source of skilled talent you may have overlooked

According to recent data from the National Cooperative Business Association, 60% of All Privately Held Businesses will go out of business or no longer be privately held business by 2025.

These are not marginal poorly performing businesses, but successful vital firms with good people, working hard to achieve the American Dream.  The salt of the earth so to speak.

The statistics however son't lie.  The longer a business stays in a family, the harder it becomes to stay in business or privately-owned:

• 40% survive to the second generation
• 15% survive to the third generation
• 1% survive to the fourth generation

This underscores the obvious need for succession planning, but additionally highlights a great source of future talent, for those employers who recognize the many hats often worn by people in privately held  companies.

These entrepreneurs often can bring a diverse set of skills to a larger employer.  They also however often face hurdles in the form of a less flexible set of working conditions and benefits available. 

Consider the flexibility that is currently offered to many small business workers in terms of time off and schedule flexibility.  Leading small businesses, competing for talent with bigger firms for decades, have come to understand that work-life balance, single parenthood, and caring for elderly family members is where they "live" too, and are often more sensitive to the needs of their employees (unofficial "family" members)

As they grow however, the values that the founders have, often get replaced with newer ones, and quite often the 1st or 2nd generation offspring are no longer willing to invest in the business as their predecessors did.

Also, the lure of "releasing the equity built up in the business" is a powerful lure, that often results in generational family businesses being sold.  This reality, which can be a boon for the select participants in the sale of a business, often represents a job or career change for the rest of the employees.

Thus, it may make sense to keep an eye on the people working in multi-generational businesses out there.  They might just be keeping an eye on you too!

The key talent planning areas - Overview

As I speak at different events around the country people come up and ask a lot of really good (and sometimes tough) questions.  One of the ones I frequently hear is "What are some of the key talent planning areas that I should be working on?"

That's a big area, and I'll try to expand on some of these over the next few weeks, but let me begin by summarizing for you:

Operating Model - (what "stage" is your organization in?)

• Growth, contraction, restructuring, reorgs, funding

Workload & Flow - (how are you approaching the process of managing your workforce?)

• Outsourcing, combining functions, realigned duties

New Positions - (what is the expected impact of new additions?)

• New positions; additional headcount on existing positions

Technology - (how will technology affect my workforce requirements?)

• Expected productivity gains; reduced headcount needs

Work Processes - (how can we re-engineer our current processes to acheive smarter results?)

• Expected productivity gains; reduced headcount needs

Retirements - (looking at the inevitable loss of knowledge, experience and industry contacts)

• Planned (known) and historical level of unplanned

Turnover (recognizing that levels of long-term commitment are going down, and that competition for skilled workers is going up)

• Planned and unplanned voluntary and involuntary

Diversity (as our workforce gets increasingly diverse, not get more multicultural - our organizations need to be more adaptable)

• Any specific goals or talent gaps that need filled

Buy vs. Build - (FTE vs contingent labor pool - which works best for you?)

• Recruit or train/develop the needed skills internally

Competencies - (Its all about having the competencies you need to get the job done)

• Any gaps in required capabilities & related competencies

What does a Skills Shortage Look Like?

Mention of skill shortages in the media is commonplace. But what does a skill shortage refer to?

• Does it mean there are too few people for the available jobs – in other words, a labor shortage?
• Or does it mean that employers are being too particular – wanting the ‘right person’ with the ‘right skills’?
• Does it refer to a lack of people with specific skills in particular sectors?

Skill shortages exist when jobs for specific skills or an occupation cannot be filled at normal pay rate and employment conditions, and where the location is reasonably accessible. This definition implies more than an absolute scarcity of job seekers, as it suggests that the pay and conditions may not be enough to attract the
right applicants.

Enterprises, for a variety of reasons, apparently cannot rely on governments to solve the problem of skill shortages. Governments may invest in more training places and they can increase the intake of skilled migrants, but it is only at the enterprise level of business that the effects of skill shortages can be tackled directly.

Why isn't more being done?

• Does looking to governments to act on skill shortages hide a deeper problem that employers are not dealing with?
• Have employers become complacent, expecting to find the ‘right person’ with a minimum of effort?
• Have other options, such as the use of on-hired employees, become too easy for enterprises to take?

These questions raise more fundamental concerns.

• Has the focus of the human resources function within some enterprises become too operational and reactive?
• If the attraction and retention of talent is key to an enterprise’s capacity to grow, does your enterprise have a clear strategy in place?
• What does a strategic approach to finding and keeping talent involve?

Watch this space as we continue to discover and discuss some of these dimensions as we search for truth and answers...

A Woman's Perspective on Economics & Work

Thanks to idyll a well respected author on women's issues, and who's also from Pittsburgh, PA, my former home and alma mater (GO PANTHERS !)

She writes -

In the 1950s, only 1 in 5 women in the United States were active in the workforce, but that number has grown to nearly 3 in 5 in recent years.

Though we have increased our presence in the workforce, more employed women than men are considered to be at or below the poverty rate according to the Department of Labor. A major contributing factor to this statistic is that over half of the employed women in this country work in low paying support positions, such as clerical and retail jobs.

Non-traditional female fields--those in which less than 25% of the workforce is female--can offer wages that are, on average, 20-30% higher, however.

The Department of Labor, recognizing the need to connect more women with non-traditional fields, has awarded competitive grants to organizations, employers and unions through the Women in Apprenticeship and Nontraditional Occupations (WANTO) Act of 1992. The purpose of the grants has been to recruit, train and place women in non-traditional fields, as well as assist them in overcoming female-specific barriers to success.

Additionally, companies are realizing the need for a more gender-diversified workforce, either because they want to qualify for government contracts/subsidies or because they understand the inherent value of having the best possible workforce without restricting their hiring pool.

The Occupational Safety & Health Administration (OSHA) has also taken steps to assist women in non-traditional fields by releasing study results and recommendations about specific health and safety (both physical and psychological) concerns for women in construction and other related fields.

The workforce is ever-changing with more and more women are stepping in where we once weren't welcome, where there never used to be a place for us. Of late, the government and, indeed, individual companies have begun to understand the vital contribution that women can make by bringing a "new" perspective to the table.

There's still a long way to go. The OSHA study mentioned above was necessitated by harassment of women who dared to step outside of "female fields" and enter "the boys club." Even in non-traditional fields, salary disparities between men and women exist. But women have been blazing these trails for us in recent years, paving the way, and we don't have to be held back from jobs that keep us out of poverty, that offer better wages, and provide necessary benefits.

The Department of Labor website, though sometimes awkward to navigate, has several departments and sections that offer a variety of links to resources, publications, and initiatives, and it can also connect you with state sites and resources.

The Department of Labor Women's Bureau

Department of Labor: Links by Audience: Women

The DOL listing of non-traditional occupations for women

OSHA's Women in the Construction Workplace: Providing Equitable Safety and Health Protection study results

The National Alliance for Partnerships in Equity (NAPE) has a great listing of organizations that deal with non-traditional occupations for women

Women Work! is a national network of organizations dedicated to supporting women who are already in, or are seeking to enter, the job market. You can search for affiliates in your area who can offer services to overcome barriers, receive job training, and even job search assistance (regardless of field).

Being "Green" is Also Good For Worker Retention

GrAn article published by the American Society of Heating, Refrigerating, and Air-Conditioning Engineers says that being "green" is not only good for the earth, it's also good for employee retention, worker morale and the bottom line.

That's the message from the Kenexa Research Institute's 2007 WorkTrends[TM] survey of workers in the U.S., U.K., Germany, China, India and Brazil. The survey shows companies with clear corporate social responsibility (CRS) efforts, including environmental and social programs, are most satisfied.

Kenexa's executive director, Jack Wiley, a workforce development guru, says the survey shows workers at these companies stay at their jobs longer and are more content with senior management. He says other benefits of CRS activities include increasing an organization's advantage when recruiting employees, setting the organization apart in terms of employment brand, elevating the sense of teamwork among employees, and helping establish an emotional tie between the employee and the organization.

Going green is becoming increasingly popular, so why wouldn't you want to increase your retention while you build employee engagement, and social awareness?

How Interns figure into the picture

For many firms, interns may represent serious untapped potential.

An internship, provides training for those who are interested in a career in process technology or a related field, as well as providing skill/knowledge enhancement for those who seek to further their training in the process industry.  It also provides an opportunity for a real-world work experience.

Have you employed interns previously?  You may want to consider this resource, which is highly relevant today.

We all know that a significant labor shortage has been predicted, and knowledgeable entry-level technicians and craftspersons with some experience in the work environment are preferred by employers.

Internships benefit the Company in a number of ways.  Internships allow the company to invest in the community, and  Interns can be evaluated prior to hire - those you choose to hire tend to contribute to lower recruiting and turnover costs.  These Intern employees are partially trained when you bring them on-board and can be productive to the organization sooner.

They also bring the latest theories, ideas, and classroom training to their job to share with incumbent employees.  Accordingly, they also re-energize the work force with their enthusiasm, positive attitudes and work ethic.

Don't have an Internship program currently?  Watch this space for a future discussion on how you can begin one - and make it work for you.

The role that "Career Blockage" plays in International Assignments

Increasingly, firms find that it is necessary and prudent to expose their promising talent to international assignments.  Sometimes it works out fine, other times it doesn't.

One of the reasons cited by expats that leave posts (or firms) is "career blockage", or better known as the feeling that working abroad has gotten their career sidetracked, while people back home are climbing the corporate ladder.

I used to travel abroad extensively, and would frequently run into an expat that after a few drinks would admit “the home office has forgotten about me”

It doesn't seem to matter whether you are doing your job or not, it's just a human nature response to conditions.  It appears to the expat that there is a lack of collegiality and communication when working abroad, especially when surrounded by cultural natives who are in their natural setting, and receiving support and personal communications routinely.

The role of "HQ" managing this common concern is significant. 

HR needs to ensure that expatriates know that an international assignment helps in terms of advancement within the firm.  This also needs to be periodically reinforced by upper management.  Sometimes this is hard to do, especially when there is a lot or organizational "churn" at the upper management levels with people moving to different jobs, or leaving the firm altogether.  Remember that the initial expectations that may have been set, if not committed to a written agreement, may not survive if there is (as if often the case), changes in upper management.

Likewise, planning needs to take into consideration, the very real concerns that expats have about their return to their "home base."  I have declined some overseas posts because the company was unwilling or unable to describe what would happen upon my return to the states.

Will the firm respect (and value) the unique new skills that I have acquired while overseas?  Will my return represent a "loss of status" (either real or perceived)?  Will there be a plan for re-integrating me into the stateside business?  Reverse "Culture Shock" can also be a factor, (and an adjustment period is a wise idea for the expat, as well as their family)  If firms are not prepared to do these things, it can really impact on the willingness of personnel to go overseas on assignment.

It is food for thought, hmmmm?

Why Women in Leadership Means Good Business

Thanks to Kellye Whitney managing editor for Talent Management magazine, wrote an excellent piece "Women in Leadership Means Good Business" in early April.

She cites "One of the most compelling reasons for an organization to pay attention to the demographic makeup of its workforce is that a diverse employee base can have significant bottom-line impact.  Yet, when the issue is workplace gender balance and actualizing women's economic and leadership potential, the United States trails behind less developed countries.

This well written article also identifies what companies that want to succeed in the 21st century will have to do to realize the full potential of women and make the necessary investments to nurture their talent.

Additionally, this piece also poses the question "Why are we spending a bunch trying to understand overseas markets while ignoring the basic dynamics of the  men and women in our own workforces?" 

The argument made in Kellye's portrayal, backed up by sound research, is both troubling and compelling when you realize that companies which claim to be recruiting, attracting, retaining and promoting the best possible talent, in reality are recruiting and promoting 80 percent men. 

Fuzzy Math, perhaps? It doesn't seem to add up to me.

Good Grief Charley Brown ! Now We Have a Maintenance Crisis

My thanks to Joel Leonard over at PlantServices.com for taking the bull by the horns.

With American Idol returning to the television air waves, Joel was reminded of why he started his crusade for awareness for the Maintenance Crisis in the first place.

The fuss and attention being paid to crowning still another singing American Idol has gotten on his nerves again. In case you didn’t know, almost five years ago he was a guest speaker at the Society for Maintenance & Reliability Professionals (SMRP) Conference in Nashville. That conference changed his life and started him on a crusade against the maintenance crisis.

At the time, Joel was serving as VP of the Association for Facilities Engineering and the board had been discussing the pending retirement of the boomer generation. To his surprise, that was a key concern at SMRP. Bob Baldwin, then editor of Maintenance Technology, led an open discussion about the pending crisis. He polled the audience of more than 600 engineers and maintenance pros from the biggest companies in the United States and said, “Raise your hand if you plan to retire in the next 10 years.”

More than 90% of the audience  reached for the sky. Then he asked the attendees to keep their hands raised if they felt comfortable with the next generation. Everyone dropped their hands.

Baldwin then asked why. One said,  “The kids aren’t hungry and aren’t pursuing the education needed to advance in this competitive profession.” Others chimed in, saying, “The insecurity of manufacturing is scaring the younger generation away,” and, They don’t want to get their hands dirty.” Some said that most of them don’t even know about the maintenance, reliability and facilities engineering professions. Or maintenance simply just isn’t cool.

When the group adjourned for a break, Joel and others stretched their legs outside in the 30° weather. To their surprise, around the corner they saw about 5,000 of the very people we had been looking for —16-to-28-year-olds — standing in a line outside the Nashville Coliseum. They were waiting to audition for American Idol. While we were discussing the exodus of retiring maintenance talent, whose salaries averaged more than $80,000, and wondering where the next generation was, we realized there they here at the Coliseum, hoping to sing their way to the top.

That evening, they decided that talking at maintenance conferences or writing books and articles for other engineers wouldn't fix the problem because outsiders need to be aware of the problem and the opportunities the crisis presents. After a couple of barley-infused beverages, Joel posed, “Why not write a song about the maintenance crisis?” His friends agreed that it was a good idea, but they said he couldn’t do it.

They were partly right: he couldn’t do it alone. With the help of some friends, real musicians took Joel's original lyrics and now as a result there we is not only a song, but in nine genres, with one version especially for women, and jazz, Spanish and French renditions in the works.

The songs have been played at industrial and engineering conferences worldwide. Rolls Royce Aerospace and others have made it their department’s anthem. The songs have been downloaded from Joel's Web site more than 50,000 times. Radio stations, including National Public Radio, have played it. Even a class of sixth graders knows the country version, “Find me a Maintenance Woman,” and at least three of them memorized the lyrics.

Free downloads of “Find Me a Maintenance Woman” and “The Maintenance Crisis Song” can be found at www.mpactlearning.com.

Are Construction Jobs Going Down Under?

One of my favorite sources on trends about the skilled labor shortage, is "Perfect Labor Storm 2.0" authored by Ira Wolfe, who constantly helps fill in the gaps about HOW people are coping with the worsening skills shortage.

One of Ira's latest excellent contributions is "Will U.S. construction workers flee to Australia?" where he discusses how the Australian Housing Industry Association (HIA) has called for a special visa scheme to recruit 15,000 overseas construction workers to combat the local (Australian) skills crisis. Thousands of skilled building workers could be lured from the faltering US housing industry to help ease the crisis "down under"

I'd like all of my readers in the construction space to ponder this, and carefully so.  Ask yourself what you think the economic will be to the US, when many workers choose to "relocate" their future to the other side of the globe. 

Just check out one of many sites offering Construction Jobs in Australia and you'll notice two things:

1. many companies are actively seeking qualified and skilled people to join them, and
2. these are the same types of jobs that are being cut by the implosion of the residential housing construction market in the U.S.

American construction workers may be surprised at how well they'll be received by the Australian workforce marketplace, and the incentives they'll have to come down to work.  Kind of makes you wonder when the last time their former American employers told them how valued they were?

Put yourself in the place of the laid-off or soon-to-be-laid-off construction worker.
There are a number of questions you might want to ask yourself...

• Did you feel valued at your last job? 
  
  • Was it because you were unappreciated, or was it because your work contribution was just "ordinary"?
• Do you have the skills to compete in the highly competitive Australian workforce
  • you didn't think they were looking for unskilled general labor did you?
  • (by skills, I mean the skills to survive in the marketplace, not just the technical skills to get the job)

Looking for another job, especially in another country, can be a daunting, as well as an enlightening process for US construction workers.  By entering into a job search in the other parts of the world, they will become informed of other opportunities and perhaps for the first time for most U.S. construction workers, lets them know how competitive they are in the "global" job market.  (HINT: If your skills have become outdated or job specific, you might want to consider a few training programs in order to update your skills, or develop new ones.)

American construction workers who consider the new global opportunities that are appearing, may also find that they need skills to adapt in a different culture that they never before had to consider.

Time of great risk or great opportunity?  I guess it depends on how you want to look at it.

What Should We Expect as Basic Administrative Skills?

When I interact with small business owners, I am appalled to hear the difficulty that they are having finding workers with the most basic administrative skills.  I recently spoke to a client who advertised a entry level sales position, got over 2,000 responses, and after sorting out the candidates, was left with only one (1) that demonstrated the attitude,, work ethic and technical skills that he required.

When I asked what he was looking for, he gave me his list. 
It looked like this:

• Familiarity with desktop operating systems (Apple OS, Windows)
• Ability to access files - understand the concept of connectivity - storage
• Perform basic word processing
• Operate E-mail, calendar, address book
• Able to perform data entry and chart preparation
• Create a brief informational presentation
• Ability to safeguard confidential information
• High-school graduate (not GED)
• Able to pass a drug test
• Valid active in-state drivers license

Note that sales experience was NOT one of his requirements.  He was prepared to train the new hire in his products / services and how to sell.

Is this indicative of what the "available" workforce looks like?

Engineers empowered towards Design for Sustainability

Design engineers are more aware of the world in which they live than the average person; they have a better appreciation of the resources that are required to manufacture products and of the finite nature of the world’s resources. 

Most have also now formed an opinion about how urgently man-made climate change needs to be tackled.

Yet design engineers and design managers may feel there is little they can do to make a difference within the constraints of their day-to-day work activities, that it is more a question of governments legislating and consumers being educated to change their behavior.  Find out why...

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They Say It's Only Going to Get Worse. Really?

A recent article published at HR World, entitled "Job Filling Is Only Going to Get Harder" provides a glimpse into the future for employers.

“These numbers indicate a critical need for talent that’s forcing organizations to rethink their hiring and retention practices-or suffer the consequences,” said Steve Watson, international chairman of Stanton Chase, which has 57 offices in 35 countries and is a top 10-ranked global retained search firm.

Two-thirds of the firms are concerned . . . and another two-third are at least partially prepared for it.

However, according to the survey, 36 percent of employers are taking the bury head in sand route. That’s always productive.

Think it’s hard to fill jobs now? It’s going to get even harder. According to a recent survey by Stanton Chase International and Birkman International, there will be 11.5 million more jobs then workers by the year 2010. Why?

According to the research data from many sources, it’s because baby boomers are retiring and the new generation of workers have different work ethics, talent and expectations then their older counterparts.

I disagree and think this is view is a bit simplistic.  The worker shortage involves the boomer retirements, but you also have to factor in the shifting global demand for workers, a lower birthrate, people waiting until a later age to start families, shifting attitudes about work, and on and on.

Who says that online learning can't be fun?

Have you ever taken a really dry and boring online course?

Most of us have at one time or another...

However the days where online learning choices are limited to boring and static "page turner" type of experiences. 

Take a look at some of the methods that leading eLearning course developers are putting into learner-paced instruction in order to more actively engage the learner in the process (not to mention helping reinforce important teaching points):

Flip book:

Matching:

Hangman:

Active Listening Techniques

Crossword

Learning Wheel

So if you're still learning the "old fashioned" ebook way, you may want to consider that there's a more engaging and fun way to learn "out there"

Make sense?

 

 

Is there really a shortage of skilled labor in the workforce?

A while back, through my colleague and friend Dave Boggs, of Syberworks, I was asked to participate in a couple of podcast sessions on issues in today's workforce

I agreed and the podcast, which was published on Syberworks' website as "Episode 17: Is There Really a Workforce Shortage?" is provided here for your listening pleasure.

As always, I'm happy to answer any questions you may have.

Supply of engineers will fall well short of demand

The sustainable design movement depends upon a supply of "green" products.  Increasingly however, the engineering talent needed to develop these products is in increasingly short supply.  And it's not just in the U.S.  A survey by the Institution of Engineering and Technology (IET) found that no less than 40 percent of UK companies believed that they were almost certain not to be able to recruit the necessary number of engineers or technicians to meet their needs between now and 2010.

Where do you think UK manufacturers will look in order to fill the shortfall?  Yep, another "source" that will likely be siphoning off U.S. engineering graduates.  This is a "must read article" !


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When Location Matters

Hint - it ALWAYS matters!

When businesses go looking for an "ideal" location, you'll often hear that it's all about the quality of the workforce.  While that is always true, it's an oversimplification.

In reality, the workforce is only one of many factors that influence where to locate,, or where to expand. The major factors usually taken into consideration include:

1. Workforce
2. Taxes
3. Economic Incentives
4. Quality of Life
5. Operating Costs and
6. Real Estate

These factors provide business owners with a two level scale of "goodness of fit"

• Quantitative (Demographic, Workforce, Quality of Life) and
• Qualitative (Wages, Taxes, Utility Rates)

The elements also have differing weights, based upon the level of needs.  For example, a a foundry would be looking for a much different skillset, incentive and real estate package than a biotech firm, or a highway construction company.

Workers also look at similar elements when seeking out their future employer.  And they do so on multiple levels (Level 1 - what is important to me for the job I am considering, and Level 2 - once I am ready to change employment again, and wish to stay in the area, what other aspects of the location would compel me to stay in the area?)

Thus, each factor related to attracting and keeping a qualified workforce needs to have a similar perspective (an owners perspective) as well.  Bearing in mind that today we live in a global market for most commodities and skills, it's no longer sufficient to just try to match job titles.  Today's workers understand that they have more options available, so the employers job of "selling" the overall package must reflect these changing times.

Unaffordable Housing Makes It Hard To Fill Jobs

It's happening all over the country where affordable housing is dwindling, and the workers needed to sustain the local economy are unable to find inexpensive lodging.

For these communities, you might as well tell workers, keep clear - we're unaffordable places to work in...

Add high fuel costs, and ever increasing costs of living, many communities are finding that the "weak link" in their economies is the shortage of workers, not shortage of consumers.  Unless a fix is found, these communities are in for a rough road ahead.

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What are Hard to Fill Jobs? Not What You Might Expect...

The country is not suffering for astrophysicists and neurosurgeons.

Rather, a majority of the "hardest-to-fill jobs" are done by blue collar workers, according to a survey by Manpower Inc.

The jobs most likely to go wanting are:

1. Sales representative
2. Teacher
3. Mechanic
4. Technician
5. Management/executive
6. Truck driver
7. Driver/delivery
8. Accountant
9. Laborer
10. Machine operator

To compile the results, Manpower surveyed more than 2,400 employers nationwide.

"With the variety of positions employers are struggling to fill, it seems like job seekers should have little trouble finding work," said Jonas Prising, president of Manpower North America, an employment services company. "Yet on a daily basis, we hear from clients who can't find the right people for open positions and candidates who are struggling to get hired. ... The talent crunch is more complex than a shortage of people."

In 2007, 41 percent of employers said that they had difficulty filling jobs, down from 44 percent in 2006. Sales representatives were also the hardest jobs to fill in 2006, though engineers and nurses were then second and third.

A Progressive Program Showing That Construction Offers Many Opportunities

Doug Stites, wrote a recent article for the Lansing State Journal, illustrating that the construction industry offers an unprecedented number of  opportunities for self-employment, an appealing prospect for young people exploring careers.

Yes, the industry has faced economic struggles. But with the buzz surrounding "green building" and the increasing use of technology in the industry, there is still a demand for the best and brightest workers, according to the Capital Area Construction Council, an industry group focused on addressing workforce challenges.

That's why the council is joining with the National Association of Women in Construction and Lansing Community College to help local fourth-graders get a taste of construction.

On Feb. 9, the groups will present "Block Kids," a national building program competition that introduces children to the construction industry. The competition involves the construction of structures with interlocking blocks and things such as rocks, string and foil.

Block Kids and programs like it are engaging ways for parents to expose their kids to career options and let them explore - hands-on - what they might want to be when they grow up.

Children - many college students - don't understand the breadth of career opportunities available to them. This is one way to get them thinking, and for parents to start the dialogue about, careers and post-secondary education.

For more information on registering for the free Block Kids Building Program, contact Brindley Byrd, executive director of the Capital Area Construction Council, at 517-492-5575 or bbyrd@camw.net.

Myths about Gen X in the Workforce - They don't want to grow up

The Reality:

They really don't know how.

The youngest generations in today's workforce are facing a delayed adulthood. They are getting married later, having children later and just generally facing the "real world" later. This isn't the result of a mutated maturity gene, it just is. And if we are being completely honest, Boomers had a lot to do with why it's happening.

First, as parents, Boomers had a tendency to coddle their children and use their own good fortune to make sure their children didn't experience adversity. Second, as career models, Boomers demonstrated the toll of working long hours and "paying one's dues" in a way that made their children less likely to follow in their footsteps. Millenials today look at the corporate ladder and think, "there must be another way."

My advice to you—don't waste time wishing they were different. Don't spend your energy comparing today's youth to the desires and drive you had at age 18. These employees are not a reflection of you, nor are they an earlier version of you. And again, that is okay. Your task is to take this new understanding and use it to reposition how you interact with, motivate and reward your staff.

Take attire for instance. Your 18-year-old self would have gladly donned whatever uniform was necessary to fit the company mold. Be it pressed khakis and a tie or a specific corporate uniform, fitting in was part of the package. Today's youth wants to stand out. They want their individuality to shine through even when required to provide a consistent standard of service and performance. Balancing corporate needs with individual desires takes some creative thinking.

Home Depot is one company that has addressed this dilemma at a very basic level—company uniforms. They simply require that all employees wear a standard Home Depot apron. Be yourself underneath (within reason) and show the customer that you are on the Home Depot team with this bright orange apron. Is there a standard that you can adopt to accommodate individual preferences? Something to think about.

Thanks to Cam Marsten for research cited in this article

SDA Audio Seminar - The Generational Challenges for Design Firms

Yours truly has been invited by the Society for Design Administration (SDA) to present a 90 minute audio session on "The Generational Challenges for Design Firms"

"The Generational Challenges for Design Firms" Audio Conference is basically a 90-minute telephone seminar.  You'll be able to see materials, hear an instructor and ask questions in real time. Participants are charged by the site, which means you can invite colleagues to attend the session with you and share the cost! 

The SDA is a RedVector business partner

Cost is $125 for SDA Members/Chapters and $155 for nonmembers
Registration information is available using the attached form
Download audio_conf_registration_20080212.pdf

Audio Conference Date: Tuesday, February 12, 2008
Audio Conference Time:
2PM-3:30 PM Eastern
1PM-2:30 PM Central
12PM-1:30 PM Mountain
11AM-12:30 PM Pacific

Boomers Defy Traditional Retirement Through 'Re-careering'

Although the demand for talent continues to escalate as millions of Baby Boomers reach retirement age, a growing number of these professionals are "re-careering," or changing professions mid to late in their careers, according to more than 270 international recruiters surveyed by Korn Ferry

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The "Perfect Labor Storm" and Why It Isn't Going Away

Among the top experts in the discussion of the "Perfect Labor Storm" is Ira Wolfe, who authored the book by the same title.

The book discusses why the aging workers, retiring baby boomers, rising health care costs, shortages of skilled workers, generational gaps, work ethics (just a few of the workforce demographic and socio-economic events that I discuss on this blog) are colliding to produce the biggest shortage of skilled workers in the United States and many other developed countries.

It's a good read, and worth the time, especially if you're an employer or policy maker.

Here's a synopsis of what you'll find...

Many managers and business owners and even economists and strategists are hoping for a break in the socio-economic "climate" and praying this storm too will pass. Human resource professionals, executives, and managers alike wrongly believe they are the isolated targets of some insidious plot to abscond with their workers or else are just magnets for under-skilled workers with poor work ethics. And not unlike the Andrea Gail which was sucked under by the colossal waves even two days before the full force of the storm hit, their businesses too will sink with this short-sighted, wait-and-see attitude.

All workforce trends indicate future employee shortages will not blow over for decades. Many solutions such as retaining older workers longer are flawed. Since health care and retirement costs explode for workers over age 55, how will businesses afford to insure these workers....and without health care and retirement benefits, why will they work? Even worse the full force of the storm won't hit until the end of this decade.

The Perfect Labor Storm has no industry or geographic boundaries. From plumbers to dental hygienists to teachers to border patrol to radiologists, virtually every industry at nearly every skill and position level is affected by shortages of workers with the right skills and attitudes to do all the jobs.

Is this starting to get you attention?  It should!  Besides Dr Wolfe's book, check out the other parts of this blog to get a better understanding of why this is an issue, and most importantly, what you can do about it.

AEC Industry in Crisis--We Need an ACE in the Hole

Pat Galloway publishes one of the top blogs in the AEC space and being a PE, and CEO of a esteemed professional services firm, she understands very well, the issues associated with shortages in the current and upcoming workforce.  So when she recently published "Industry in Crisis--We Need an ACE in the Hole" discussing the myriad issues in the AEC market, I feel she really has hit the nail on the head.
(not to mention that she sees the market the same as I do....)

You'll want to read the full article, but she leads with a sobering and unfortunately all-too-true situation assessment:

"The construction industry is the second largest sector of our economy. However, many projects are on hold or have simply been canceled because there are not enough resources to build them. America’s infrastructure is not only crumbling, it is not keeping pace with our growth and the consequences are serious.

At the current rate of training, we may be able to produce an additional 20,000 trades people by 2009. However, we are experiencing a 260,000-person shortfall each year. If America’s economic growth is to continue, we will need over 1 million more architects, engineers and trades people by 2012."

There you have it.  Read the article to get the details and learn what our options are.

Putting "old Charley" out to Pasture

Recently, I witnessed the retirement of a fellow, who I'll call "old Chariey" who after many decades as a player in a large construction firm, stepped down, in order to "pursue other interests"

A veteran of the business, he had built up a stunning legacy of successfully completed projects, had served on dozens of committees and industry boards, was well known in the construction market, and when he walked out the door, took much of this knowledge with him.

We live in interesting times, indeed.

There is a general recognition that many industries, including construction, can benefit from the extensive skills of existing older workers.  And trend data indicates more older workers want to remain on the job longer.  Unfortunately, they often are forced to decide between their social security benefits and a paycheck.

Older workers possessing a broad array of building, supervision and management skills are often discouraged from working past retirement because they can lose some of their social security income if they earn more than the limits.

In calendar year 2005, for example, until recipients turn 65 (currently the normal retirement age) they can earn up to $31,800 without penalty; seniors earning more than that amount lose $1 of benefits for every $3 of earnings above the limit. There is no limit once past 65 years old.

Beneficiaries under the age of 65 are penalized by a reduction in benefits of $1 for every $2 of earnings above $12,000 in 2005.

Smart firms are starting to realize that they need to make better use of older workers talent, relationships and experiences.  These are people proud of their accomplishments, who want to contribute and share in a meaningful way, and it puts organizational leadership into the position of "thinking outside the box" to figure out how to leverage these assets in a meaningful "win-win" way.

Removing the social security earnings test would encourage more skilled workers to remain in the building trades - where their knowledge, connections and experience are still needed, and valued.

Mining "silver" becoming increasingly popular

Looking for work in Japan? Shigeo Hirano  says you may have an edge if you are older than 60.  Hirano, president of staffing agency Mystar 60 Corp., says so-called "silver" workers are in growing demand as Japan's population ages.

"Japan's best engineers and technicians are leaving factories and offices for retirement," said Hirano, who heads the employment company which specializes in finding jobs for those aged 60 and over.  "Companies are realizing that hiring the elderly is the only way to retain high levels of skills and expertise," added Hirano, himself a sprightly 63.

A decline in young workers globally is exacerbating the concern as  the population ages at an unprecedented pace. The proportion of people over the age of 65 to total population is already the world's highest at 20 percent of Japan's population of 127 million people. The figure is forecast to hit 40 percent by 2055.

This and other information characterizing the worsening labor crunch were chronicled in a Reuters article published in the Boston Globe entitled "Greying workers wanted for hire in aging Japan"

Recruitment of "silver workers" is projected to play an increasing role in the quest for competent, experienced staff.  It is just one of many strategies to ensure the workforce needed for the 21st century.

Factors Shaping Our Future Workforce - Part 3 - Many Generations of Co-Workers

At the risk of repeating much of what I've covered in previous posts regarding the multi-generational workforce, we are looking at a shortfall of approximately 10 million workers by 2012-2015 considering the pending retirement of the baby-boomer workforce. 

Much of this "body of knowledge" as we already know will be supplanted by the the Gen-X and Gen-y (millennial) generations of workers.  The current management challenge is getting these generations to interact productively with the existing baby boomer and traditionalists in the workforce.

But, remember that this is a moving target.  The baby boomers and traditionalists will continue to retire and by 2050 in the USA we will have four different or even five generations that will be working together in the work force.

Thus, having a PROCESS for facilitating productive workforce interaction, is a necessity!  If you think that a short-term "patch" will get you over the problem, you aren't being realistic.

Finding and keeping the best and the brightest from all the generations will continue to be THE challenge of the future.  Communication, management, training, remuneration and time scheduling will all be affected by the multi-generational workforce. 

As the human resource gets increasingly scarce, you can expect that like any precious commodity, it will become the domain of "asset managers" who know how to acquire, cultivate and preserve these assets at their maximum value.

Will you be one of these "asset managers?"

Myths about Gen X in the Workforce - They don't want to put in the hours to get ahead

The Reality:

They are willing to put in the time to do the job, however they are uninterested in "face time."

Gen Xers and Millenials view time as a currency. While Baby Boomers tend to see time as something to invest, the younger generations view it as a valuable currency not to be wasted. These are the generations that demand work-life balance and paid time off. They want to get the job done, then put it behind them and enjoy life.

Boomer managers have a tendency to lose the interest of their Millenial employees by looking too far into the future. Millenials live in timeframe based on right now. Their world has proven that nothing is a guarantee—from nationwide layoffs to war to soaring divorce rates—and have decided that there's not a lot you can count on.

As a result they are not interested in promotion plans for five years from now. They don't even want to know what will happen at the end of the summer. Life is uncertain. To reach the Millenial employee and reduce turnover, make it certain.

Tell your employee that you have a plan. Take pains to ensure it is in a timeframe short enough for them to envision. Be prepared to fulfill your promise—once fooled, forever jaded. This approach feeds into their reality, while simultaneously building trust and buying you more time. Reward small successes along the way, string these milestones together and you will soon realize longer tenures among your staff.

Thanks to Cam Marsten for research cited in this article

Companies May Lose Older Workers with Shortsighted Policies

A recent survey by Manpower revealed that only 21 percent have implemented retention strategies to keep them participating in the workforce.  Since senior employees are not enticed solely by money, using personality assessment and progressive retention strategies are part of a successful formula for retaining skilled talents. 

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The Dirty Little Secret in the Offshore Oil Patch

The poaching of personnel is becoming a significant source of aggravation, especially since oil companies have in the past been quick to downsize their geoscientific resources whenever the going gets tough.

And it's likely go get worse before it gets better.

An recent article entitled "The Trouble with People" appearing in Oil Online describes the antics that have been looked upon as a "standard practice" in the past, but which take on new significance in light of what the industry is characterizing as the ‘Great Crew Change’ the gap between the generation that is retiring and the generation that is to replace it.

Unfortunately, the Oil Industry, like many other industries have failed to attract the quantity of graduates and technically based talent that is now needed to capitalize on the growth potential that is prevalent.

In many cases there is a significant shortfall of candidates in the 15-25 year experience range which in essence can be described as a generation gap.

Many are concerned that while people are being promoted and given responsibility that is within their potential, it is being given too soon and beyond the true experience levels that would be needed in industries where there is no substitute for experience.

Booz Allen Hamilton (BAH) in a recent industry report cites the popular finding that 55% of E&P (Oil Exploration And Production);staff are in the 40-50 age bracket (probably on the higher side if the truth be known) and that half the current workforce is likely to retire in the next 10 years (the exercise of early retirement/lifestyle change options may make this prediction conservative).

The BAH report indicates that barely 15% of the E&P workforce are recruits in their early 20s to mid 30s. At the same time graduate recruitment into the industry from established western universities and business schools has been in steep decline.

The issue at hand is that, lacking qualified people at all levels, a fall-off in the E&P;industry’s enviable record for research and innovation could result in an impact on the ability of the industry to respond to the country;s growing energy requirements.

Despite growing employer demand and increased overall numbers in the university population, falling enrollments for geophysics have meant courses being discontinued by universities constantly under performance and economic pressures. The number of MSc courses in geophysics has been reduced from five to one, attributable to the fall in geophysics Masters graduates wanting to embark on exploration and environmental careers.

To reverse this kind of trend presents a huge challenge. as the study points out that the root of the problem stems from what goes on in schools. Geophysics is unlikely to appear on the student’s radar at all and this is part of a more deep-seated resistance to engage in maths and physics, which are regarded as difficult subjects. The result is that geophysics has effectively been structured out of the curriculum, and MSc courses no longer offer a safety net for those students who come across geophysics at university and change direction.

Like other industries suffering with a workforce crisis, it is imperative that the industries that have been considered "unattractive" in the past, must change their image to students.  The trend of students avoiding these fields of study, because they do not have an appreciation of its potential,  at the same time industry needs an increasingly technical workforce, is a recipe for disaster.

The E&P industry is working hard to change their image, but other industries like the design and construction industries have also worked toward this end for years, and still are not close to turning around the problem.   

In my opinion, the problem needs to be addressed at a much earlier stage, educating the youth in K-12, and introducing the teaching faculty and guidance counselors to the many dimensions of the industry, such that these youth will have a re-framed view of these essential industries.

Construction Industry Needs 185,000 People Per Year Over Next Decade

The construction industry will need an average of 185,000 new workers annually for the next 10 years to meet the nearly equal growth and replacement needs, according to a labor supply outlook released in January 2007 by the Construction Labor Research Council (CLRC), a private research group in Washington, DC, that is underwritten by contractor associations. 

The CLRC found that industry growth will require an average annual increase in construction employment of about 90,000, or 1.6 percent, over the next 10 years, which is about half the actual employment growth rate in construction for 1992-2002.

The average annual increase in the overall workforce for the next 10 years will be 1.1 percent, according to CLRC, the slowest rate of growth since the 1960s.

An additional 95,000 workers annually will be needed to replace current industry workers who are expected to retire during the next 10 years.

Factors accelerating this trend in construction are

• the higher average age of workers in the industry and
• a decline in the portion of the labor force in their prime working years of age 25 to 44.

“This country is in a period in which the labor markets are most impacted by the growing number of workers in their final working years, rather than the stable number of potential new entrants.

The outflow from the age pipeline is the dominant characteristic, not the inflow. The potential will continue for tight competition for new labor force entrants, primarily due to demographic factors,” the research group said. CLRC stressed the importance of “communicating construction's opportunities to all potential qualified entrants” in the new environment created by this “societal shift.”

Because the working life of construction field labor is shorter than most occupations, CLRC said that demographic trends “are impacting whether this trend of relatively early retirements in construction will continue is less certain that in the past, the research group found.

Factors that may reverse it include

• the physical ability to work later in life,
• the financial need to work longer, and
• the increase in age for the receipt of full Social Security benefits.

The group also noted a shift in construction from defined benefit to defined contribution pension plans.

The greatest demand in the next 10 years by craft will be for

• electricians, with an average of 22,400 annual new entrants needed,
• carpenters (22,000 needed), and
• laborers (20,100 needed).

“An actual shortage of bodies is highly unlikely,” CLRC said of the future workforce. As has been typical in construction, there often is “a mismatch between skills available and skills required.”

Large Influx of Hispanic Workers

A key to meeting heavy demands for new workers in construction during the past 10 years has been a large influx of Hispanic workers, when employment of Hispanics more than doubled to nearly a quarter of all industry workers. With Hispanic employment projected to increase relatively rapidly, their impact in construction is likely to increase.

Immigration is an unknown that could significantly impact the future supply of labor, according to CLRC, finding that a relationship between the influx of Hispanics on construction job sites and immigration is very likely.

Labor demand in construction can be moderated by the use of more highly skilled workers and by increases in productivity. For the period 1992-2002, CLRC said that construction employment increased at a greater rate than output.

Forecast Based on Training Data Inconclusive

Training is a significant determining factor in the future availability of skilled workers in construction, the research group said. An estimated 225,000 persons are enrolled in federally registered, multi- year, apprentice programs but the quality of federal data on completions was found to be “questionable” by CLRC.

This and the lack of reliable national data on the number of persons in vocational programs makes "the adequacy of industry training efforts impossible to determine," the research group said.

Relatively good apprentice data from California “provides an interesting look at the characteristics of today's apprentices,” according to CLRC.

More than half of apprentices in the state are minorities and whites slightly outnumber Hispanics. The largest construction apprentice program in the state is 70 percent minority.

The CLRC based its survey on data from the Bureau of Labor Statistics and the Census Bureau.

To Have A Good Workforce, You Need To Have Good Leadership Skills

You'd be surprised at how much good talent flees from bad bosses each year.  Did you ever wonder if there is a "scale" (other than gut feel) to determine just how good - or bad, a boss is? 

in order, if you are looking at retaining top talent, and seeking to retain the talent you have, in addition to running the business or department responsibly, you need to be a boss that employees are thankful for

John McKee (Founder and President of BusinessSuccessCoach.net, is the author of "Career Wisdom: 101 Proven Strategies to Ensure Workplace Success") offers this quick quiz to help you find out if your management style is helping or hurting employee perceptions:

Simply answer yes or no to each item below. (scoring provided at end)

QUESTIONS
1. All employees generally dislike work.
2. The best motivator for your team is money; it's what brings them back every day.
3. Keeping emotions out of the management process has served the operation well.
4. Your staff prefers to work as a team so that individual accountability is lessened.
5. As much as I would like to, I just don’t have the time to spend talking in-person to my subordinates.
6. I encourage feedback from a suggestion box or other anonymous method.
7. I live for the weekends (this job is a paycheck to support my "real" life).
8. I don't believe outsourcing can happen to my company.
9. Regular team meetings are not justifiable as they take too much time, which lessens productivity.
10. My current management position isn't very influential, but when I move up the ladder a bit I can make a "real" contribution to the company.

SCORE CARD:
Give yourself 1 point for every time you said "No:"

10 = Excellent!! You'll be running the show in no time!
9 = Brilliant. You obviously see your employees as an asset.
8 = Solid. You have the right attitude, and the team will see that.
7 = Well done. You know people and their needs.
6 = Good. You recognize the power of your role.
5 = Fair. May be time to rethink your management strategy.
4 = It's definitely time for an attitude adjustment.
3 = Change or die (metaphorically). Things aren't good, but it's not too late to make impactful changes.
2 = Do something significant that will be viewed in a positive light or your employees will leave.
1 = It's time to consider a new job where you do not manage people.
0 = Ever consider a job as a bounty hunter?