April 18, 2008

Why the 90/90 Rule of Project Management Still Exists

Project managers are often their own worst enemies and say things to avoid conflict and make people happy that to lead disaster. Here are few of the classics, according to a colleague, Dick Billows, PMP.

  1. I understand this is priority #1.Sure we can start immediately,plan as we go and finish it by October 1st.
  2. Gee, everybody was happy with the project plan, they approved it in 3 minutes.
  3. I've scheduled every detail. The plan weighs a ton!
  4. No, you are wrong, that was never part of the scope! It's clearly a scope expansion.

We've all heard renditions of the above.  In fact that's why the "ancient 90-90 rule of project schedules" still applies today: The first 90 percent of the project takes 90 percent of the allotted time. The last 10 percent takes the other 90 percent of the time.

Of course, it doesn't need to be that way.  And from a business sense, shouldn't be that way.

Untrained project managers lack the necessary skills required to lead cross-departmental work efforts. They often don't know which of the project management techniques or tools to use or how to motivate people who are not directly accountable to the project manager.  Remember, one of the top skillsets of an effective project manager is "influence management"

Have you ever asked yourself the question: What problems do I  encounter which affected the success of my projects, (and how should project grading be adjusted to account for these mitigating factors)?

Project management is hard. It isn’t rocket science, although the formal discipline of project management as we know it today began as a tool necessary to make rocket science effective in the space program.

If you view project management from a purely technical perspective, it looks easy. There are only a few core ideas, each of which is conceptually quite simple and can be learned in a matter of hours. They include:

The idea of “project” as an activity with a beginning, a middle and an end. The idea of breaking up a large project into a set of smaller and independent tasks. The idea of defining the relationships among the tasks in terms of precedence, which tasks must be completed before others can be started and the description of theses relationships by means of critical path diagrams. The twin concepts of milestones and deliverables, allowing project managers to track and assess the progress of a project.

Still, a majority of all projects fail. Why? There are two basic reasons: untrained project managers and lack of historical data about costs and levels of effort.

As to what can be done, there is a lot.  And it extends beyond just knowing how to prepare a project schedule and budget.

Good PMs must like working with people, have good communication skills (70-90% of your time will be spent communicating), able to develop strong working relationships, able to influence others, sell the benefits of your project, motivate and lead others, enthusiastic & energetic, trustworthy, respectful, organized, must be able to deal with ambiguity, have the confidence to ask questions, and listen to what others are saying.

So "soft skills" are of critical importance.  You must also like organizational planning, vision, getting people focused in the same direction, and have excellent business skills.

It is extremely easy today to find quality accredited Project management training today, utilizing learner paced e-Learning methods.  I did a scan on the RedVector site and found 48 accredited courses on Project Management, averaging $25-30 per course credit hour.  Seems an affordable way to acquire or update the PM skills that are needed.

                                                                                               
CPM   Scheduling for Florida Contractors
CPM   Scheduling Part I
CPM   Scheduling Part II
Developing   & Managing a Project Budget
Financial   Management 1: Negotiating Contracts
Financial   Management 2 & 3: Pricing for Profits, Generating Cash and Getting Paid
Financial   Management 4: Accounting & Cash
Financial   Management 5: Strategic Planning & Budgeting
Financial   Management 6 & 7: Financial Controls, Monitoring & Project Budgeting
Financial   Management 8: Controlling Labor Costs
Financial   Management 9: Purchasing
From   Project Manager to Principal 1: Foundations of Management
From   Project Manager to Principal 2: Marketing Your Services
From   Project Manager to Principal 3: Negotiation Outcomes & Strategies
From   Project Manager to Principal 4 & 5: Manpower & Quality
From   Project Manager to Principal 6: Financial Management
Productive   Project Meeting Methodology for Architects and Engineers
Project   Decision Making with Case Studies
Project   Management Basics
Project   Management for Florida Contractors
Project   Management Trends
Project   Management: Professional Techniques
Project   Risk Management
Project   Team Management
CPM Scheduling
The   Art & Science of Delegation
The   Ultimate Project Manager, Chapter 01: The Changing PM Role
The   Ultimate Project Manager, Chapter 02: Managing the Proposal
The   Ultimate Project Manager, Chapter 03: The Agreement
The   Ultimate Project Manager, Chapter 04: The Project Management Plan
The   Ultimate Project Manager, Chapter 05: The Project Schedule
The   Ultimate Project Manager, Chapter 06: The Project Budget
The   Ultimate Project Manager, Chapter 07: Managing The Project Team
The   Ultimate Project Manager, Chapter 08: Managing The Client
The   Ultimate Project Manager, Chapter 09: The Project Start-Up
The   Ultimate Project Manager, Chapter 10: Managing Your Time
The   Ultimate Project Manager, Chapter 11: Managing Project Studies & Reports
The   Ultimate Project Manager, Chapter 12: Managing Design & Construction   Phases
The   Ultimate Project Manager, Chapter 13: Managing Quality
The   Ultimate Project Manager, Chapter 14: Managing Risk
The   Ultimate Project Manager, Chapter 15: Financial Management
The   Ultimate Project Manager, Chapter 16: Project Management Technology
The   Ultimate Project Manager, Chapter 17: Controlling Project Budgets &   Schedules
The   Ultimate Project Manager, Chapter 18: Project Close-Out
Winning   Proposals 1: Preliminary Steps & Planning Strategies
Winning   Proposals 2: Effective Design & Development
Winning   Proposals 3: Components of a Successful Proposal
Winning   Proposals 4 & 5: Final Considerations & Evaluations

If you are a Project Management Professional (PMP) or are seeking to get your PMP certification, or just increase your project management skills, you may want to look into these offerings.

So is there a alternative to the 90/90 legacy?  You bet?

December 21, 2007

Where do you think the workers are coming from?


China currently uses half of the world’s production of steel and concrete and will probably construct half of the world’s new buildings over the next decade.

What you might ask is fueling this awesome level of construction activity?  There are actually many factors at work?

  • China's increased global visibility, including the WTO, APEC, Olympics, Expo 2010
  • Continued GDP Growth – Currently running at 9% plus
  • Construction spending growth – running at 8% annually
  • An emerging middle class and growing consumer market
  • A proactive and supportive Chinese government
  • The reality that they have become the “Manufacturers” for The World
    • and that's Manufacturers with a capital M - Some Chinese factories can fit as many as 200,000 workers

What we're seeing is an unprecedented growth in Chinese construction, and construction by Chinese contractors in Asia and Africa, where the Chinese continue to invest heavily, often to secure access to oil and other natural resources China needs to fuel its economic expansion.

The engineers and contractors that we have come to expect to hire, increasingly are eyeing the "red hot" East as the "hot spot" for the AEC industry.  And that implies there will continue to be a diversion of foreign engineering and construction talent to the US that will continue to frustrate US firms trying to recruit talent. SO where will the talent come from that is needed for their business backlog and active projects? 

December 12, 2007

A Perfect Hiring Storm: Scarce talent and Bad Press

Over at the Offshore Recruitment Outsourcing blog I always find perspecfives of value.  In early December, they published a great piece entitled A Perfect Hiring Storm: Scarce talent and Bad Press

In this article, they discuss another recent article appearing on Careermag.com contributed by Debbie Benami-Rahm, whose research I have found to be top shelf.

One of the key elements of this discussion is the following:

The way your organization handles the interview and hiring process either brings you the talent you want or scares your talent away.

Couldn't agree more.  It's increasingly a binary choice.  Many organizations with whom I have consulted over the years have not changed their tactics and methods, despite the fact that entire workforce "value proposition" has changed.  Further, many are completely clueless, and still do the same thing over and over and expect a different outcome.

Doel_cover A few years back, I also put some specific metrics on the true cost of employee attrition when I wrote "The Death of Employee Loyalty"

The situation is changing, and the companies that refuse to change will be relegated with higher costs, lower customer satisfaction and lower profits until they come to the realization that the workforce recruitment and retention process IS their business.

November 18, 2007

The Organizations That Continue To Win The “War For Talent” Will Be Based On Many Factors…

Time_marches_on The demographics of the global workforce aren’t going to stand still while businesses try to catch up.

This makes having a transparent, consistent and strong employer "brand" essential, because it allows employers to align their talent acquisition and retention strategies to their corporate values. It also allows companies to project into the market a clear image of themselves, which a potential employee can buy-in to.

Whether its encouraging the aging workforce to remain motivated and continue working, whether its making the differentiation between themselves and the competition clearer to the smaller pool of Human Capital that do have the skills and abilities needed, or whether its continuing to drive a volume of employees into specific market sectors - strong recruitment campaigns, imaginative retention strategies, employee engagement initiatives, flexible benefits and work/life balance can be key ingredients in attracting and retaining talent now and into the future.

November 08, 2007

Performance Appraisal and Feedback - What are Today's Management Expectations?

Performance Appraisal and Feedback is an important part of the talent management process.  However, the "equation" is different today than it has been in the past.


I'd like to share with you some ideas on current thinking about:Employee_appraisal_2

  • Supervisors’ Accountability For Employee Performance
  • The Supervisor As Coach
  • What Does The Company Need From The Employment Relationship?
  • What Do Employees Really Want From The Employment Relationship?

The Supervisors’ Accountability For Employee Performance

Traditionally, management has meant performing the functions of:
Planning

  • Define Goals for Future Performance
  • Determine Tasks Needed to Meet Goals
  • Determine Available Resources

Organizing

  • Assign Identified Tasks
  • Allocate Needed Resources

Leading

  • Inspire Employees to Achieve Goals

Controlling

  • Monitor Employee Activities to Assure Progress

Over time, this role has transformed to include an awareness of :

  • Decentralized Decision Making
  • Flexible, Skilled & Involved Workforce
  • Increased Sensitivity in Work Relationships

The Supervisors’ Job Description has thus evolved as a Supervisor of the Work of Other Employees to include :

  • Setting Objectives
  • Hiring Employees
  • Training Employees
  • Assigning Tasks to Employees (Delegation)
  • Measuring Performance of Employees
  • Rewarding/Disciplining Employees

Accordingly, the Supervisor is accountable to the business to

  • Meet Their Own Performance Objectives
  • Maintain Accurate and Timely Records of Employee Performance Throughout the Appraisal Period
  • Complete the Forms Used in Appraising Employees and Return Them to HR on time
  • Maintain Their Knowledge and Understanding of the Performance Appraisal Process,, and
  • Review Appraisals Together With Employees

In other words, from the Company's perspective, they are looking for the Performance Appraisal and Feedback process to help

  • Maximize Employee Productivity
  • Employees Focus on Organization’s Objectives
  • Employees Take On Responsibility for Their Performance
  • Management Understand How to Manage Performance Effectively
  • Facilitate Coaching, Counseling and/or Discipline for Poor Performers
  • Provide protection From Legal Liability
  • Establish an Objective Basis for Development, Compensation and Rewards

The Supervisor As Coach

Management is so 20th Century!  This "old" view of things looks at Management as a often one-way process whereas coaching is two-way, with the coach and the employee constantly giving and receiving feedback.

Coaching then, instead of “Managing” or “Supervising” is a key concept for achieving top organizational performance.  Supervisors become coaches when they use feedback on a continuous basis to reinforce positive behavior or counsel employees to correct actions that do not further the organization’s goals.

What does Coaching involve?

  • Being there for them
  • Giving them what they really want
  • Rewarding them with "ownership" of their part of the business

According to a study conducted by Mercer management Consulting for the Council of Communications Management, 75% of respondents in a study of employee communications indicated that internal communication has a positive influence on employee performance.

The supervisor is the critical link between top management and employees.  Keeping employee communications “up front” and honest helps to build employee morale, contribute to company loyalty, and increase productivity.   

What kinds of things are important for your employees to be aware of?

What Does The Company Need From The Employment Relationship?

Employee engagement is more important today than ever.  Business leaders need to encourage activities that make employees feel more participative in the business.   You also need to reward people who learn more about their jobs, new trends, solve problems, and are willing to make changes.  Employees who feel empowered are far less likely to become chronically absent or quit.

What Do Employees Really Want From The Employment Relationship?

According to a 2001 Randstad North American Employee Review study looking at how employees define success in the workplace, the following dimensions were most frequently cited:

  • Being trusted to get the job done
  • Opportunity to do the type of work i want
  • Power to make decisions that affect their own work
  • Finding a company where i want to work a long time
  • Getting raises
  • Having flexibility
  • Many different job options & opportunities
  • Getting promotions
  • Getting praise & recognition
  • Managing (leading) other people
  • Gaining seniority

But it gets even more interesting.

  • Mature workers (aged 61-75) workers view themselves as "contributors," while viewing their employers as a "benevolent master." Their greatest psychological need is "respect" and their overriding workplace characteristic is "dedication." Having power to make decisions that affect the whole organization is important to them.
  • Baby Boomers (now aged 42-60) are "adaptable" and in need of "appreciation." They view employers as "partners" while striving to be "recognized employees.”
  • Gen X'ers (new age 27-42) are "realists" in need of "security." The volatile nature of the new economy drives them to perceive employers as "terminators," while they view themselves as "employees with a future."
  • And Gen Y (26 and younger) see themselves as "entrepreneurs" and their employers as "providers." They are in need of "attention" while remaining "cautiously optimistic" about the future.

But for all employees, the most important corporate value cited was TRUST…even more than money or title.  A well thought out Performance Review and Feedback system can be a unique experience that can help

  • Make employees feel like members of the “Club”
  • Facilitate their ideas, suggestions for problem-solving
  • Challenge them with new tasks, assignments, projects
  • Involve them in setting performance criteria
  • Encourage self-evaluation of their performance
  • Work together to set performance objectives

Why then, does the Performance Appraisal process often evoke discomfort versus a sense of discovery?  Perhaps that's because often the program is representative of

  • Inadequately defined standards of performance
  • Sketchy or ambiguous performance documentation
  • Inadequate time allotment for the discussion
  • Supervisor bias in judging performance
  • Reliance on gut feelings; lack of objectivity
  • Lack of timeliness of performance reviews
  • Lack of employee involvement

So are they still relevant?  YOU BET !   

Your workforce wants to do the right thing, BUT

  • They may not know the rules
  • They may not have clear goals
  • They may lack confidence
  • They may have limited ability
  • They may be poorly trained
  • They may not have the right equipment
  • They may have limited communication
  • They may be distracted by personal problems

Today more than ever, a well conceived and properly executed program can be used

  • To let employees know where they stand and to give them feedback
  • As A basis for compensation and rewards
  • As A basis for individual training and performance improvement
  • As A basis for career planning
  • As A basis for business planning
  • To document HR decisions, placement,promotions and discipline

Is this your experience?  How about sharing your "success" stories as well as "horror" stories with our readers.


November 07, 2007

Here where the new jobs (and job growth) will be

There's a lot projected to happen as relates to skilled jobs, according to a recent report published by the Bureau of Labor Statistics. Among the interesting data of this report:

WHERE THE SKILLED JOBS WILL BE
The Bureau of Labor Statistics projections of employment in 2014 suggest that apart from IT-related occupations, most other scientific, technological, engineering and mathematical (STEM) professions are expected to grow moderately, at rates similar to those for the entire U.S. labor force. Only three specific STEM occupations are expected to actually decline in employment, and all of those projected declines are quite small.
High projected growth rates (20 percent or better):

  • Forensic science technicians +36%
  • Medical scientists & epidemiologists (summary) +34
  • Hydrologists +32
  • Biomedical engineers +31
  • Computer specialists (summary) +31
  • Network systems & data communications analysts +55
  • Computer software engineers +46
  • Network & computer systems administrators +38
  • Database administrators +38
  • Computer systems analysts +31
  • Computer & information scientists, research +26
  • Computer support specialists +23
  • Computer specialists, all other +19
  • Environmental engineers +30
  • Computer & information systems managers +26
  • Environmental engineering technicians +24
  • Actuaries +23
  • Life scientists (summary) +21
  • Market and survey researchers (summary) +20
  • Other life, physical, & social science technicians +20

Low projected growth rates (five percent or less):

  • Sociologists +5
  • Statisticians +5
  • Architectural and civil drafters +5
  • Chemical technicians +4
  • Historians +4
  • Mathematical technicians +3
  • Computer programmers +2
  • Electrical and electronics drafters +1
  • Petroleum engineers -0
  • Mathematicians -1
  • Mining & geological engineers, incl. mining safety -2

 

  • WOMEN INCREASE IN THE WORKFORCE - Also of note is the projection that over theWoman_engineer_2 2004-14 projection period, the number of women in the labor force is projected to grow by 10.9 percent, faster than the 9.1 percent growth projected for men. As a result, women's share of the labor force is expected to increase from 46.4 percent in 2004 to 46.8 percent by 2014.
  • GROWTH OF THE HISPANIC WORK GROUP -“By 2014, the Hispanic labor force isHispanic_worker expected to reach 25.8 million, due to faster population growth resulting from a younger population, higher fertility rates, and increased immigration levels.

    Despite relatively slow growth, whites will remain the largest group, composing 80.2 percent of the labor force. Blacks will constitute 12.0 percent of the labor force. Asians will continue to be the fastest growing race group, climbing to 5.1 percent of the labor force in 2014.

and finally, a topic we've covered extensively both on this blogspace as well as my speaking engagements around the country:

  • CHANGES IN THE MAKEUP OF THE LABOR FORCE -The labor force will change in composition, as a result of changes in both the composition of the population and in the rates of labor force participation across demographic groups. The projected labor force growth will be affected by the aging of the baby-boom generation — persons born between 1946 and 1964. Older_workers_wanted

    In 2014, baby-boomers will be ages 50 to 68 years, and this age group will grow significantly over the 2004-2014 period. The labor force will continue to age, with the number of workers in the 55-and-older group projected to grow by 49.1 percent, nearly five times the 10 percent growth projected for the overall labor force. Youths between the ages of 16 and 24.will decline in numbers and lose share of the labor force, from 15.1 percent in 2004 to 13.7 percent in 2014.

    Prime-age workers. those between the ages of 25 and 54 also will lose share of the labor force, from 69.3 percent in 2004 to 65.2 percent in 2014. The 55-and-older age group, on the other hand, is projected to gain share of the labor force, from 15.6 percent to 21.2 percent.

Podcast - Understanding the Generations in Today's Workforce

The Boggs e-Learning journal announced the 1st in a series of two Podcasts featuring yours truly, speaking on Understanding the Generations in Todays Workforce

Check it out - it is (at the risk of shameless self-promotion) pretty informative. 

November 05, 2007

Emerging Health Care Trends 2007 Survey Results

Today, employers appear to be making a "choice Healthcare_choice_of_roads of roads" decision when it comes to providing healthcare for their employees.  The choice taken can have significant effect for the employer as it impacts their ability to retain existing employees as well as colors the attractiveness of the organization when seen through the eye of certain classes of job-seekers.

There are two distinct types of employers, and their beliefs and behaviors are dramatically different in how they view the value of Healthcare benefits according to Hewitt Associates in a recent survey report.
Download emerging_health_care_trends_2007_survey_results.pdf  

There are the “Stop Light-to-Stop Light” employers who find they are primarily focused on managing trends.  They have substantial resistance to cutting benefits because they view health care benefits as an attraction and retention tool and are in a competitive market for talent. At the same time, however, they do not tend to see health and productivity as a business issue.

Then there are the respondents indicate they will become much more involved in health and health care benefits, referred to as the "Superhighway" companies

Employers from both roads ranked managing cost and competitive positioning as their top two business issues related to health care. However, the next most important business issue for Superhighway employers is a leadership mandate to address health care, whereas Stop Light-to-Stop Light employers are worried about profitability. Similarly, employers from both roads ranked employee satisfaction and protection from catastrophic loss as the top two employee issues related to health benefits. Superhighway employers ranked improving productivity next, while Stop Light-to-Stop Light employers are worried about turnover.

Small employers have been exiting from health care, dropping sponsorship of their plans entirely.  However, for most large employers, this approach would create significant difficulties for many of their employees. If an employee or dependent currently had a serious medical condition, for example, he or she may be denied coverage entirely in the individual marketplace. While costs continue to escalate, very few large employers are currently considering dropping sponsorship of health care
plans.

The Hewitt survey validates this trend—no respondents believe their organization will be less involved in health care benefits over the next three to five years than they are today.  What remains to be see is how each group reconciles the cost of quality healthcare to the demands of an increasingly tighter labor market.

November 03, 2007

Men at Work - Gimme a Break !?!

Call it my warped sense of irony...

Women_at_work_2 I was driving down the road today and saw the DOT standard "MEN AT WORK" sign, and noted that there were 3 ladies on the work crew.  I wonder how often the average passerby even considers that these are not just MEN at work?

It should not be a surprise that increasingly, smart women are looking to the construction industry as careers.  The pay and benefits in the construction industry are the best in business and industry. Pay is based on knowledge, skills and experience. Additional coursework and degrees from higher educational institutions paves the way to promotions within the industry. And there are more jobs than employees available to fill the many positions in construction. Whether your ambition is to work in an office or in the field, furthering your education is a vital step in getting ahead and staying ahead.

Many women enter the field of construction because their husbands, fathers, brothers or uncles work in construction and they encourage their wives, daughters, sisters and nieces to come into the field with them. Other women start out working in a construction office processing paperwork and then advance into the field and up the career ladder. Still others like the idea of working outdoors, using their hands to build houses, commercial buildings, bridges and highways, supervising projects and providing a good income for their families.

Women can be found working in construction offices or on-site as architects, CAD technicians, interior designers, estimators, project managers and project superintendents. Some women work on surveying crews; others work as building inspectors and plans examiners for municipalities. The possibilities are unlimited.

There are several ways to learn the construction business.

  1. On-the-job training and apprenticeship programs have been the traditional route to construction jobs.
  2. College programs and courses in construction management, business, drafting, estimating, surveying, civil engineering, and mathematics prepare women for both office and field positions. Some women continue their educations at the university level. Networking with management and leadership groups helps in moving up the ladder.  Many colleges offer certificates and associate degrees in Architectural Drafting, Computer Aided Drafting, Building Safety and Construction Technology, Civil Engineering Technology, Surveying Technology, Construction Management and Welding. (before you laugh at welding - bear in mind that a journeyman welder with O/T can make $120-130k/yr)
  3. Want to check out construction from the comfort of your living room?  There are hundreds of "continuing education grade" courses on construction available online.  For example, RedVector has a large library of "fundamentals-level" online courses that will help anyone interested become familiar with the concepts and language of construction.
  4. Another resource is the Arizona State University, Del E. Webb School of Construction that offers a bachelor of science degree in Construction. Starting wages average $50,000 per year.

Looking for change and a career with a long-term future?  Check out these resources...

October 30, 2007

Interested in eLearning 2.0? Here it is...

Our colleague B.J. Schone over at eLearning Weekly can always be counted on to provide good insight and perspective.

Elearner Never to disappoint, B.J.'s recent article on eLearning 2.0 tools provides a much-needed introduction into the exciting area of  the different tools and technologies that can be used to reach this next level of learning.

He introduces Dr Tony Karrer, considered one of the top technologists in e-Learning and Performance Support, who operates 2 great blogs that you'll want to check out as well:  eLearning Technology and the Learning Circuits blog

Lots is happening in the eLearning world, and as a learner, author, or provider you need to stay abreast of the latest trends and technologies.  I think you'll find these sources helpful to you.

October 28, 2007

Motivating Workers By Giving Them a Vote

Upside_down Our friend and colleague, David Wessel, of the Wall Street Journal's Washington Bureau, a brilliant scholar, and writer has once again hit the nail on the head.

In a recent article entitled "Motivating Workers By Giving Them a Vote" he examines a novel approach to self-governance, citing examples where  a large firm Schlumberger Ltd  allows its employee communities to govern themselves and choose their own leaders, often in contested elections.

This is not for the faint of heart, and not right for many firms.  This article shows however what CAN be done, even in a large multi-national firm that one might not expect to be nimble and progressive.

Want to be rocked out of complacency?  Read the article and tell me what you think?

October 20, 2007

On Temporary Jobs and Long-Term Labor Market Performance

One of the sites I frequent for it's great international discussion of "cause and effect" economic issues is the "Economist View", published and managed by Mark Thoma

Mark has published a very well done article entitled "Do Temporary Jobs Improve Workers Long-Term Labour Market Performance?" where he discusses a new study that contradicts previous thinking that on the job training increases skill levels and allows better employment outcomes.  His article argues that it is mainly better matching, not enhanced skills, that explains why temporary workers tend to do better in the labor market. This implies that there are informational or other problems preventing fully efficient labor market outcomes.

As usual, Mark does his usual "over the top" job of reporting, providing a rich collection of supporting materials and references.  Read this fascinating report - I believe it will change your point of view on this important topic.

October 12, 2007

Could Mom and Dad help keep young workers in the workplace?

Economists predict that a glut of job openings will wreak havoc on the economy, not to mention happy hour.Momanddad
There have been plenty of blue-ribbon panels, forums and focus groups to address this issue, but none has answered the basic question: How do we persuade the best and brightest to stick around and help solve this looming worker shortage?

read more | digg story

October 10, 2007

Hiring Foreign Nationals: A Visa Programs Primer

In many situations, you may not be able to find "local" talent to fill a skilled labor requirement.  Obviously, there are a number of "alternative sources" from which you can source these needed skillsets.  When considering bringing in foreign workers, you and your team need to be aware of the myriad requirements, laws and issues associated with bringing foreign workers on board.

The good folks over at BLR (Business & Legal Reports) have provided a great source of information to help keep you out of hot water.  Their HR Daily Advisor newsletter, which provides in-depth professional guidance to those in the talent business, published a recent article you will not want to miss.

Entitled, "Hiring Foreign Nationals: A Visa Programs Primer", this great article will provide you useful information, including perspectives on your talent acquisition policies and procedures when it comes to hiring foreigners.

Check out this information, it can keep you out of trouble.


Webinar Annouoncement - OCT 17 - The Cost of Dropping Out: The Effects of the High School Drop Out Rate on America's Competitiveness

This is a "MUST ATTEND" for anyone concerned about the effect of dropouts on our skilled workforce.

This session, The Cost of Dropping Out: The Effects of the High School Drop Out Rate on America's Competitiveness, includes an Introduction to Education Day and Opening remarks by Emily Stover DeRocco, Assistant Secretary for the Employment and Training Administration (ETA), and Mason Bishop, Deputy Assistant Secretary for ETA. Panelists will include: Paul Harrington, Professor, Center for Labor Market Studies, Northeastern University (Boston, MA) and Martin Bean, General Manager of Worldwide Education Strategy, Products, and Solutions, Microsoft, Incorporated. Microsoft, Inc. will discuss the 21st century global economy demands for a more highly educated workforce and the effects of our high drop-out rate on America's ability to compete.   

                     
Presenters: Emily Stover DeRocco, Assistant Secretary, Office of the Assistant Secretary, Employment and Training Administration
Paul Harrington, Professor, Center for Labor Market Studies, Northeastern University, Boston, Massachusetts
Martin Bean, Vice President, Educational Programs, Microsoft, Incorporated
Moderator: Mason Bishop, Deputy Assistant Secretary, Office of the Assistant Secretary, Employment and Training Administration
Date: 10/17/2007
Time: 11:00am Eastern   (10:00am/Central,   9:00am/Mountain,   8:00am/Pacific)
Length: 90 minutes
 

Register Now!!!
Registration for this Webinar is limited and seating is on a first-come, first-served basis. Please click the link below to login to Workforce3 One and register today! 

http://www.workforce3one.org/public/webinars/details.cfm?id=234          

If you are deaf, hard-of-hearing, or have speech disabilities and captioning would facilitate your participation in this Webinar, you can register for captioning service through the Federal Relay Conference Captioning. Please note the Federal Relay Service requires at least 48 hours notice (2 working days) to guarantee coverage. For more information, visit

 

http://www.workforce3one.org/support/index.cfm?id=940.                    

               

September 30, 2007

Laborers Are Unskilled, Right?

A common misconception is that the "common laborer" you encounter falls into the "unskilled labor" category.  In discussions I have with others, I sometimes hear things like "well they're just laborers, anybody could do their job.  Wow!  DO these people need to get up-to-date!

Construction_laborer Sure, there are plenty of "general labor" jobs where anyone who can fog a mirror could be pressed into service, but there are in every industry "laborers" that don't fit into the category of "tradesmen", but who have a vital role, and need to have a set of skills to do their job.

For example, in the Construction Industry, here are some of the categories of "LABORER" that the U.S. Department of Labor includes as skilled labor (and have specific "prevailing wages" defined under the Davis-Bacon Act)

  • potmen
  • power tool operator
  • small machine operator
  • concrete labor including concrete preparation
  • signalmen
  • laser beam operator
  • waterproofer
  • open caisson
  • test pit
  • underpinning
  • pier hole and ditches
  • laggers and all work associated with lagging
  • strippers
  • operator of hand derricks
  • vibrator operators
  • pipe layers
  • tile layers (tile laid on road construction projects ONLY)
  • operators of jackhammer
  • paving breakers
  • spaders or any machine that does the same general type of work
  • scaffold builders
  • operators of towmasters
  • scootcretes
  • buggymobiles and other machines of similar character
  • operators of tampers and rammers and other machines that do the same general type of work, whether powered by air, electric or gasoline
  • builders of trestle scaffolds over one tier high
  • sand blaster
  • power and chain saw operators used in clearing
  • installers of well points
  • wagon drill operators
  • acetylene burners and
  • licensed powdermen.

After looking at this list, it should be clear that these laborers need to have specific skills, right?  Ask yourself, in the "War for Talent", what are you doing to recruit people with these skills, test for these skills, or development of these skills?

September 28, 2007

Population Trends and How They Play Into the Skilled Labor Shortage

One of the components that factors into the skilled workforce is, the availability of human workers.  Before you accuse me of being provincial, let me clarify.  If you do not have an increasing population base, and you do not have educated and skilled talent being developed in the population base, and demand increases, you will have a shortage.

Thus, it first takes a certain level of population growth to provide a foundation for an adequate skilled workforce.

According to US Census (domestic and international data), the developed countries in the world are all experiencing a population growth deceleration.  What this means is that there are fewer net people to develop into skilled workers.

Many parts of the world already face declining populations, sometimes due to too much of a good thing (the combination of economic development, women's education and easily accessible birth control that we see in western Europe and Japan).

Sometimes for more unpleasant reasons (totalitarian controls, war, hunger, disease, environmental pollution or simply a cost of living that discourages having children) the population is declining.

Add to this, the reality that in many parts of the world life expectancy has significantly increased.  Consider that, according to the U.S. Census Bureau, in 1900 the life expectancy of the average American was 47 years, and by 2000 it had jumped to 74.6 years.  That's a lot of older Americans that will require care.

Conversely, between 1960 and 2000 the birth rate fell by 40%.  And we're not alone, other industrialized countries have seen a birth rate decline of 60% or more during the same period.

This represents a reality that we will have to live with.  Let's get used to our "new future"...

September 27, 2007

Is Fraud or Incompetence Now a Skillset?

I am an avid reader of CFO magazine, an award-winning Economist Group publication, dedicated to providing relevant insights to senior financial executives around the world. Reaching an international audience of over one million corporate decision makers each month through specialized events, conferences and research, it is a highly credible "microscope" into the complex world of corporate finance.

White_collar_crime Just for grins, I went back into the first three (3) weeks of headlines for September 2007 and discovered the following:

  • Apple's Jobs Was Subpoenaed, Report Says
  • Ex-CFO Says He Won't Be the "Fall Guy"
  • Del. Court Slaps Staples on Backdating
  • Retiree Miscount Leads to Restatement
  • Quest's Quest for More Backdating Errors
  • German conglomerate, embroiled in scandal
  • Wachovia Sued over Drink Company's Spill
  • Dynegy Settles Charges with Pensioners
  • UTStarcom to Redo China Revenue Report
  • Mentor to Fraud? Two Former Execs Settle
  • SEC Charges Hedge Fund Head over PIPEs
  • SEC Aims to Clean Up Grocery Spill
  • Dried Dough: Krispy Kreme's Woes
  • Fairchild Dumps KPMG
  • CTRL-ALT-DELETE: Dell Frozen, Restarting
  • Former HealthSouth CFO Back in Court
  • Grand Theft Auto, for Real
  • The Morality Play
  • Shareholders Cry Foul in Calpine Plan
  • Former CFO of a high-end car dealer is accused of embezzlement
  • Ex-Controller Settles Fraud Case
  • Unregistered Auditors Busted by SEC
  • SEC Takes Aim at Ex-Nortel Finance Execs
  • CFOs' Optimism Plummets to Six-Year Low
  • CSC Tax Review Uncovers Years of Errors
  • Wireless Company's CFO Takes a Leap
  • Ace Discovers $154M Inventory Error
  • Finite-risk Probe Halts Assurant Buyback
  • Couple Guilty in "Pillow-talk" Case
  • Top Exec Steps Down from FASB Parent
  • Macau Gambling Plan Loses $1B in Loans
  • Saks Settles SEC Vendor-Allowance Suit
  • Motive Inc. Restates, Looks for Auditor
  • Did Fake Purchase Orders Oust CFO?
  • Overhill Farms CFO Goes over the Fence
  • Internal Probe Stalls Retailer's Filings
  • CEO Put on Leave Following Audit
  • Uncollectibles Force SEC Settlement
  • Internal Probe Stalls Children's Place Filings

I couldn't believe it - almost 40 headlines IN 21 DAYS showcasing matters relating to corporate fraud or incompetence (or both).

Makes me wonder?  Is fraud or mismanagement of company assets becoming a "corporate value?"  The headlines over three weeks would seem to indicate that is the case?  Has greed overtaken "core values" as being more desirable for workers than working hard, protecting company assets and keeping the customer satisfied?

Is the "I got mine" mentality, where managers and executives put their own self interest ahead of the employees, customers and shareholders leading to higher levels of frustration in the business world resulting in the attitude of "what the hell, everybody else is doing it?"

If this phenomenon is occurring on an increasingly widespread basis, what effect does this have on Workforce Development?  Do frustrated competent and honest workers leave for places they perceive as better or more ethical?  Does it become harder to attract and recruit top talent, when a cloud (either publicized or not) hangs over the business/organization?  Or do the "opportunists" flock to the firms being investigated in the hopes that they can profit from the "birds of a feather" mentality?

Readers - what do you say?

September 22, 2007

Want to Understand Peoples Motivations ? Then Understand their Desires !

Incentive Intelligence is one of our favorite blogs.  One reason why is a recent article they published called "Maximize Overlapping Desires..." that does an excellent job of describing how fundamental the changes are in the way todays generations look at employment versus the generations that preceded it.

Who_am_i Wonder why the workforce doesn't "love" the things that the previous generations used to respond to?  Read the article - it's very well done, as are all of the articles at this interesting blog!

September 21, 2007

Its All About the Talent

FMI Corp'sRon Magnus, who heads their Talent Development division dropped me an email recently, alerting me to a new Construction Industry report on Talent Development that FMI has just published.

Contractor By 2008, it's an accepted fact that a wealth of skills and experience will disappear from the job market as the first members of the Baby Boom generation reach average retirement age. Talent development will become a critical strategic objective and differentiator for any competitive organization.

Magnus reaffirms that in order to remain successful in the knowledge-based, global economy building and construction firms must continually invest in their human capital. 

  1. This is a great report, well worth your time, in a easy to read format. Click here Download USTReport2007.pdf for a copy. 

 

September 17, 2007

Why Do Women Only Represent 9% of the Engineering Workforce?

A report published by the American Society for Engineering Education 9_percent_2 paints a picture that should concern for all Americans.  While women represent 56% of  total U.S. undergraduate enrollment across all fields of study, Undergraduate engineering enrollment, is only 17% of the total at 366,361 in 2005, according to the ASEE study

Today, women represent only 9% of the Engineering workforce. 

There's a lot of good programs underway to turn this situation.  Women-in-engineering (WIE) programs, and the Society of Women Engineers (SWE) student chapters, other support mechanisms provide:

  •   Outreach/ K-12 education
  •   Learning and/or living communities
  •   Forums for discussing concerns/questions
  •   Connection with role models in academia, industry, government
  •   Mentoring (peer and professional-student)
  •   Advising
  •   Professional development and career guidance

It's premature to call this game before all of the innings have played out.  Never before have the prospects for women in engineering been better, nor have there been a stronger advocacy and support system available.  Let's get the word out.

The Engineering Workforce Commission also cites decreasing female enrollments since 2001; enrollment numbers remain virtually unchanged since 1984, and although Doctoral degrees have recently increased, these gains are being undercut by decreasing B.S. enrollments in Engineering.

September 16, 2007

Ladies, Thinking About an Engineering Career? Here's Some Research

Anay over at Introduction to Womens Studies has done her homework !  ITerm_paper think you'll find the data she's uncovered interesting and helpful

read more | digg story

September 01, 2007

Addressing low employee retention requires tackling the underlying issues

I've been preaching for many years that it's pretty easy to identify the symptoms of most common business problems, whether it be customer satisfaction, employee retention, cashflow issues. 

In over 30 years of helping firms solve these problems I have also  Unearthing_3learneed that there's a lot of "heavy lifting" needed in order to get beyond the  surface. 

For once you start uncovering the underlying causes, it starts to get messy.  Many people don't want messy issues - they want simple solutions.

You may as well get over it. 

As they say, the devil is in the details, and at some point you need to deal with them.  A recent press release from our friends over at PRWeb supports this belief.  Organizations with Low Employee Retention Need to "Unpack" Underlying Issues, Says Corporate Counseling Associates

I suggest you give it a look and let me know what you think, after reading it.  Enjoy.

August 31, 2007

Stopping the Evaporation of Graduate Women Engineers

There's a wealth of information and resources that are available to facilitate young women that are seeking to enter the engineering discipline.

The following is a partial list of sources you may wish to investigate:Woman_engineer


    Women in Engineering Programs and Advocates Network (WEPAN):

The mission of WEPAN is to be a “catalyst, advocate, and leading resource for institutional and national change that will result in the full participation of women in engineering”.

Society of Women Engineers (SWE): 

The mission of SWE is to “stimulate women to achieve full potential in careers as engineers and leaders, expand the image of the engineering profession as a positive force in improving the quality of life, and demonstrate the value of diversity.”

Yearly women in engineering literature reviews available

Assessing Women and Men in Engineering

Excellent annotated bibliographies, literature overviews

American Society for Engineering Education

Publishes Journal of Engineering Education, Prism Magazine, Engineering Colleges Profiles and Statistics, ASEE conference proceedings

Frontiers in Education conference proceedings

MentorNet: national electronic mentoring program

I've personally interacted with most of these organizations and can vouch for their passion and understanding of how to get more graduate engineers out of the "engineer pipeline"

Check them out!

August 28, 2007

Offshoring is also eroding the quality of the U.S, workforce

Offshoring is increasingly eroding the quality of the workforce in the US. There are fewer entry level IT jobs in the US. These jobs go to increasingly Indian or Chinese software engineers. Similarly, the legal and investment banking tasks sent overseas are the yeoman's work that historically enabled young people to learn the profession. Next are the entry level jobs in architecture and design/engineering.

Fortunately, many service firms aren't of a scale where this sort of outsourcing is viable, but nevertheless, it reduces the number of domestic training positions. It's a hollowing out of service industries. The fact that is is now happening at the very large firms that do the most sophisticated corporate work begs the question of where their next generation of executives / principals and partners will come from.

Where will it end.  Keep watching this blog.  We've got answers coming for you.

August 26, 2007

Tougher US immigration leading to 'reverse brain-drain': study

Fighting_brain_drain The huge backlog in US immigration visas is leading to a "reverse brain-drain" that will force skilled workers to return to their home country, a report released Wednesday concludes.

read more | digg story

August 24, 2007

Women to overtake men by 2012

Women_rock Citing better exam results that will catapult them to top at work , writer John Walsh of the Irish Independent wrote that women are well poised to take over the majority of top jobs in business, law, finance and the sciences within the next five years. And it's all because they are staying in education longer and getting better results than men.

The projections are made in a joint report from FÁS and the Economic and Social Research Institute which looks at the likely share-out of jobs by 2012. Just over a quarter of females will have degrees by then compared with only a fifth of men. A further 15.4 percent of females are expected to have attained diploma/certificate level compared with only 9.5 percent of men.

By contrast, nearly a fifth of men (18.9 percent) will drop out of school with only a Junior Certificate. Just 11.4 percent of women, however, will drop out at Junior Certificate level. Women tend to concentrate in clusters of occupations while men are in a greater range of jobs, some of which face uncertainty. The most obvious is construction where most workers are male. And the report, written by Dr Pete Lunn, Prof Gerry Hughes and Ms Nicola Doyle, suggests males workers would be more exposed if there were negative shocks to the housing market and the construction sector in general.

It predicts that, in the medium-term, overall jobs growth will be greatest in occupations that require third-level qualifications and high skill levels. Professional, associate professional and managerial occupations are expected to grow by more than 20 percent relative to 2005 figures. Outside of these high-skill occupations, some personal services occupations, including caring occupations such as childcare, are likely to experience similar expansion. Highest growth is expected in business, financial and the legal professions, where numbers are predicted to rise by nearly 50 percent.

Other occupations forecast to expand are managers and highly qualified workers in health, education and science. The report expects that two thirds of the health and education professions will be populated by female workers in 2012 - in fact 8.5 percent of all female workers will be in one or other of these areas. A