I am always on the lookout for resources that help explain how people and organizations learn.
I've discovered "The Fifth Discipline - the Art and Practice of the Learning Organization" (an earlier book by Peter M Senge) that brings word of "learning organizations," organizations where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where people are continually learning how to learn together.
Five disciplines are described as the means of building learning organizations. Case studies are in the book are provided to show how the disciplines have worked in particular companies.
Each of the five disciplines represents a lifelong body of study and practice for individuals and teams in organizations.
1. Personal Mastery
This discipline of aspiration involves formulating a coherent picture
of the results people most desire to gain as individuals (their
personal vision), alongside a realistic assessment of the current state
of their lives today (their current reality). Learning to cultivate the
tension between vision and reality (represented in this icon by the
rubber band) can expand people’s capacity to make better choices, and
to achieve more of the results that they have chosen.
2. Mental Models
This discipline of reflection and inquiry skills is focused around
developing awareness of the attitudes and perceptions that influence
thought and interaction. By continually reflecting upon, talking about,
and reconsidering these internal pictures of the world, people can gain
more capability in governing their actions and decisions. The icon here
portrays one of the more powerful principles of this discipline, the “ladder of inference” depicting how people leap instantly to counterproductive conclusions and assumptions.
3. Shared Vision
This collective discipline establishes a focus on mutual purpose.
People learn to nourish a sense of commitment in a group or
organization by developing shared images of the future they seek to
create (symbolized by the eye), and the principles and guiding
practices by which they hope to get there.
4. Team Learning
This
is a discipline of group interaction. Through techniques like dialogue
and skillful discussion, teams transform their collective thinking,
learning to mobilize their energies and ability greater than the sum of
individual members’ talents. The icon symbolizes the natural alignment
of a learning-oriented team as the flight of a flock of birds.
5. Systems Thinking
In
this discipline, people learn to better understand interdependency and
change, and thereby to deal more effectively with the forces that shape
the consequences of our actions. Systems thinking is based upon a
growing body of theory about the behavior of feedback and
complexity-the innate tendencies of a system that lead to growth or
stability over time. Tools and techniques such as systems archetypes
and various types of learning labs and simulations help people see how
to change systems more effectively, and how to act more in tune with
the larger processes of the natural and economic world. The circle in
this icon represents the fundamental building block of all systems: the
circular “feedback loop” underlying all growing and limiting processes
in nature.
Senge is also the author of a more recent work, "The Dance of Change"
that is also
groundbreaking work, that among other things recognizes
that the impact of learning culture on organizational performance takes
many years to track.
(Many people claim to espouse the Kirkpatrick model, and when I ask
HOW they are tracking results of learning, provide me an answer that is
really not tracking the results of learning, but rather, the ACTIVITY of providing learning experiences.)
It's important for us who are responsible for development of the workforce to understand how learning models work. This is as good a source as I've found to date. Check it out, and let me know what you think...
Recent Comments