Workforce Development - A Good Investment?

Fitness Training for Your Career?

Many job interviews include as well tests in an assessment center where applicants have to solve different tasks in little time. I discovered a new mobile assessment trainer that makes you fit for these tests and offers  to improve your mental agility even without job interview.

The mobile assessment trainer is a good preparation for the selection process of a new employee. Often the applicants have to complete different tasks in different fields in order to show their performance. This way the potential employer can see which candidate is best for the vacant job. The abilities and competencies required can vary considerably depending on the job.

The assessment trainer offers many different exercises and trainings in order to improve your performance. You can train yourself in 12 different disciplines: mental arithmetics, anagrams, completing number series, converting weights and measures, estimations, exact observing, memorizing pairs of numbers, learning by heart, finding words, cognition and knowledge. In addition, all tasks can be chosen in three levels of difficulty, and practice or exam mode.

Even if there is no job interview, the mobile application coach can help you maintain your mental fitness and flexibility.

You've heard the term - "your mind is a muscle" - how often do you work it out?

You can download the assessment trainer for free at www.zelfi.com/en/mobile-games/for-free/assessment-trainer-free/

The Issue for Business - Do We Provide Education, Training or Learning?

I have always found inspiration at the Learning at Light Speed blog, where they address anything related to learning faster.

Earlier this year I came across a great article published by Steve Rosenbaum entitled, "Education vs. Training Vs. Learning"

Mr Rosenbaum points out that while the academic world is more focused on education and the corporate world is more focused on training, the process is the same - LEARNING. 

You are statements like, “the purpose of an education is to become a critical thinker and well rounded.”  “The purpose of training is change what participants will be able to do after the training is over.”  Maybe it’s the difference between knowledge acquisition and skill development. 

He illustrates how in schools, paper and pencil tests are mainstays.  Standardized tests which are mostly about knowledge acquisition and comprehension seem to be the level of measurement.  But in a corporate environment, those tests are usually meaningless.  It’s more the rule than the norm that doing well on a test indicates results on the job.

The debate continues, but the "core idea" remains.  Should we be concentrating on how people learn, regardless of whether we're talking about education or training?

Skills fit your interests? Here's how to find out...

In todays marketplace job candidates (employed and unemployed) are becoming more savvy about learning where their skills lie and how their skills fit the job families available today.  As many have discovered, yesterdays skills are often unmarketable in todays rapidly changing landscape.  Thus new approaches are coming into the forefront to help job seekers determine what skills that have and how they can be productively applied.

One such tool is the Motivational Appraisal of Personal Potential (MAPP): MAPP is a personal assessment that takes 15 minutes to complete.

MAPP identifies a person's true motivations toward work and matches them to job categories where they best fit. Students can complete the MAPP Assessment and receive a free MAPP Sample report and 5 free Job Matches.

Students have the option to purchase a more comprehensive assessment, with prices ranging from $19.95 to $129.95.

It is a good way for emplyers and employees/job seekers to get some useful data on the "typical" skillsets needed for today's wide ranging jobs, hopefully ensuring an improved "fit" and a win-win for all involved.

How Do You Know That They're Learning? - Here's How To Find Out

One of the most common situations I encounter is leaders of organizations with active adult learning programs that are seeking to measure the return on training investment for individuals and for their organization.

Many I speak to lament about challenges dealing with training evaluation and its role in the learning process.  I've discovered a new resource that may be of help to those trying to sort out this common issue.

A book entitled "How Do They Know They Know?: Evaluating Adult Learning" looks in depth at the question about how can we measure the               effects of training especially those using engagement, dialogue, and learning               by doing? It provides a practical process and approach to measuring training at               a learning, transfer and impact level.                

This book provides practical tools for               determining the effectiveness of the learning that takes place in programs and               learning initiatives.

It also provides a practical, quantitative methodology for measuring training outcomes by calling for instructors and designers to begin with the And in mind. If you consider yourself a Talent Management  professional (and we ALL should be considering ourselves this way) this great book should be required reading for you...

Despite the slowdown in Construction, the skill shortage problem persists - Here's why...

Do you ever wonder what's ever become of all of those skilled workers being cut in the Construction industry as a sector (such as residential), or a geographic area slows down due to the cooling economy?

I was reading an interesting article "Tale of two construction sectors — one still booms, the other doesn't" in the Seattle Times that was discussing the shifts that have, and still are occurring in Construction - and why, despite the seeming abundance of construction talent - that the shortage is still bad, and worsening in many areas.

It's an insightful article and will help clarify the true level of work skills transferability in the Construction industry. 

Watch this space, as I'll be publishing a article (still under development) about specific things that Construction Employers can do to close the skills gap.

How important are Technical Competence in Overseas Assignments?

There are many variables affecting the nature and the degree of challenge of an overseas assignment. The fundamental question is: what factors, beyond technical competence, predict success in the global business environment?

In general, the global workplace requires the ability to operate comfortably and effectively within a broad spectrum of difference--human, cultural and environmental, all of which overlap naturally. While research has identified numerous attitudes, traits and skills that make up this broad ability or competence, here is a short and reasonably comprehensive list:

1. Action orientation (conscientiousness).
2. Flexibility.
3. Emotional stability.
4. Openness (open-mindedness).
5. Sociability (extraversion, agreeableness).
6. Cultural empathy (cultural sensitivity, cultural intelligence).

The successful global manager, whether expatriating, simply working in a multicultural environment or supporting a multicultural workforce, exhibits a complex global competence that comprises the following:

1. Knowledge of one’s own and other pertinent cultures
2. Recognition of specific differences between cultures
3. Understanding of how culture influences behavior in the workplace
4. Ability to empathize with, adapt to and/or manage differences, as expressed in business structures, systems and priorities, within multicultural work environments.

Over my years in the business, I have found that the basic "technical skills" are far and away less important than the ability to coexist and operate in an overseas post.

About the Forgotten Middle

Skills2Compete has created Forgotten Middle state-by-state fact sheets that examine middle-skill jobs and the middle-skills gap in almost every state in the country

Middle-skill jobs, which require more than high-school, but less than a four-year degree, make up the largest part of America’s labor market.

All too often, key industries are unable to find enough sufficiently trained workers to fill these jobs. As a result, job creation and economic growth are stifled.  Few people realize that these middle skill jobs constitute approx 50% of the jobs in the US.

The critical skill two out of three managers lack

Can most of your managers defuse conflict effectively? If you’re like most, the answer is no.

In an exclusive B21 poll, nearly half (47%) of HR execs said their managers needed help in this area and 12% admitted their managers were “awful” at handling conflict. That means a little more than one of three thought their managers were “pretty good” at handling conflict.

When you consider the way conflict can tear a team apart, you’ll no doubt agree these results aren’t reassuring.  For details on this current topic of importance to managers and leaders, check out the detail on B21's website article "Exclusive B21 Survey: Supervisors and conflict"

What Should We Expect as Basic Administrative Skills?

When I interact with small business owners, I am appalled to hear the difficulty that they are having finding workers with the most basic administrative skills.  I recently spoke to a client who advertised a entry level sales position, got over 2,000 responses, and after sorting out the candidates, was left with only one (1) that demonstrated the attitude,, work ethic and technical skills that he required.

When I asked what he was looking for, he gave me his list. 
It looked like this:

• Familiarity with desktop operating systems (Apple OS, Windows)
• Ability to access files - understand the concept of connectivity - storage
• Perform basic word processing
• Operate E-mail, calendar, address book
• Able to perform data entry and chart preparation
• Create a brief informational presentation
• Ability to safeguard confidential information
• High-school graduate (not GED)
• Able to pass a drug test
• Valid active in-state drivers license

Note that sales experience was NOT one of his requirements.  He was prepared to train the new hire in his products / services and how to sell.

Is this indicative of what the "available" workforce looks like?

Is there really a shortage of skilled labor in the workforce?

A while back, through my colleague and friend Dave Boggs, of Syberworks, I was asked to participate in a couple of podcast sessions on issues in today's workforce

I agreed and the podcast, which was published on Syberworks' website as "Episode 17: Is There Really a Workforce Shortage?" is provided here for your listening pleasure.

As always, I'm happy to answer any questions you may have.

Are you measuring the economic impacts of Skill Shortages?

One of the most common items I'm asked about when I present to groups is how the "skilled labor shortage" impact can be measured.   Great questions !

When organizations discover that they have skill shortages, there are a number of quantitative and qualitative ways that this impact can be measured.

• Reduced production output or sales
• Lowered overall productivity
• Reduced product or service quality
• Prevented firm from expanding its facilities
• Prevented firm from developing new products/services
• Caused firm to move some operations out of state

Are any of these impacts minuscule?  No way!  The better question is how many of these metrics do you currently measure today?

It would appear that they AREN'T ready to work

Mark Schoeff Jr. over at Workforce Management published a brief entitled Skills Of Recent U.S. High School Graduates Leave Employers Cold that references previous posts in this blog about the report, “Are They Really Ready to Work?”

What's interesting about Mark's update is what has happened since this report was published. Workforce advocates came to  in late March to get the attention of Congress on what they call an urgent problem with the labor market: High school graduates are deficient and those with a college education only adequate in key skills employers are demanding to cope with global economic competition.

In a March 28 Capitol Hill briefing, the groups presented findings from their poll of about 400 companies showing that new entrants to the U.S. workforce generally disappoint those who would like to give them their first job. High school-educated workers lack the level of ability employers seek in everything from writing and work ethic to oral communication. Twenty-three percent to 27 percent of respondents said college graduates were weak in writing and leadership.

These are critical deficiencies that need to be addressed, and need to receive the funding priority to make the needed changes in our education and training infrastructure.  Left in it's current state, we'll be in a heck of a mess, increasingly unable to meet the most basic needs of our society.

Do We Understand How to Get to the Truth?

So many significant decisions are made in the workplace based on majority opinion or by the highest ranking person in the room.  Does this mean that the decisions are correct, or that the arguments presented are based on fact, or truth?

For that matter, where does one turn for education or guidance on how ethical decisions can be arrived at?

I recently reviewed, "The Fallibility Principle" author by T. Edward Damer, (the author of an earlier work entitled "Attacking Faulty Reasoning: A Practical Guide to Fallacy-free Arguments").

It is a relatively new  publication that seems to provide this type of guidance.   This book is written in such a way to give the reader the knowledge and insight to put forth good arguments as well as point out how to identify flaws in others.

Of particular interest is the author's focus on the quest for the truth, or as he puts it the most defensible position. While the techniques laid out in this book can be used to 'win' arguments, the focus in primarily on helping stakeholders find the truth.

Some leading education firms, like RedVector, specializing in the education needs of the Design and Construction industry, obviously think this is important.  They have several courses in their online catalog that stresses the importance of finding the truth and arriving at ethical business decisions:

• Ethics for Professional Architects Part I and II
• Ethical Decision Making for Engineers (3 part program)
• Ethics for Surveyors and Mappers
• 15 Hour Petroleum Engineer Package #1
• 15 Hour Mechanical Engineer Package #1
• 15 Hour Highway Engineering Package with Ethics
• 30 hour Business and Professional Development Package
• 8 hour Bridge Design Package with Ethics
• 15 Hour Civil Engineering Package with Ethics
• 15 Hour Structural Engineering Package with Ethics

I feel that in today's world, the truth of the matter is too often overshadowed by necessity or convenience.  Readers, what do you think?  Is additional education in ethical decision making a priority for you?

To Have A Good Workforce, You Need To Have Good Leadership Skills

You'd be surprised at how much good talent flees from bad bosses each year.  Did you ever wonder if there is a "scale" (other than gut feel) to determine just how good - or bad, a boss is? 

in order, if you are looking at retaining top talent, and seeking to retain the talent you have, in addition to running the business or department responsibly, you need to be a boss that employees are thankful for

John McKee (Founder and President of BusinessSuccessCoach.net, is the author of "Career Wisdom: 101 Proven Strategies to Ensure Workplace Success") offers this quick quiz to help you find out if your management style is helping or hurting employee perceptions:

Simply answer yes or no to each item below. (scoring provided at end)

QUESTIONS
1. All employees generally dislike work.
2. The best motivator for your team is money; it's what brings them back every day.
3. Keeping emotions out of the management process has served the operation well.
4. Your staff prefers to work as a team so that individual accountability is lessened.
5. As much as I would like to, I just don’t have the time to spend talking in-person to my subordinates.
6. I encourage feedback from a suggestion box or other anonymous method.
7. I live for the weekends (this job is a paycheck to support my "real" life).
8. I don't believe outsourcing can happen to my company.
9. Regular team meetings are not justifiable as they take too much time, which lessens productivity.
10. My current management position isn't very influential, but when I move up the ladder a bit I can make a "real" contribution to the company.

SCORE CARD:
Give yourself 1 point for every time you said "No:"

10 = Excellent!! You'll be running the show in no time!
9 = Brilliant. You obviously see your employees as an asset.
8 = Solid. You have the right attitude, and the team will see that.
7 = Well done. You know people and their needs.
6 = Good. You recognize the power of your role.
5 = Fair. May be time to rethink your management strategy.
4 = It's definitely time for an attitude adjustment.
3 = Change or die (metaphorically). Things aren't good, but it's not too late to make impactful changes.
2 = Do something significant that will be viewed in a positive light or your employees will leave.
1 = It's time to consider a new job where you do not manage people.
0 = Ever consider a job as a bounty hunter?

Factors Shaping Our Future Workforce - Part 1 - Impact of an Aging Population

Aging of the population is currently the single most important trend affecting the workforce in the USA.

Personal lifestyle changes and medical advances are keeping people viable and active longer.

Additionally, financial pressure and personal desire are keeping them working beyond traditional retirement age.  This is evidenced by the projection that by 2025, workers aged 55 and older will be more than 20% of the work force in the USA

The concept of "old" and "senior" are also changing.  By 2050, individuals aged 75 – 78 will be considered to be "middle age."  Mortality tables are being changed to reflect this: maximum life expectancy is increasing from 99 (tables created in 1980) to 120.5 years (new tables published in 2003)

Finally, we are and will continue to experience a lack of younger replacement workers due to a "baby bust" which started with Generation X

One of the most anticipated workplace trends of the 21st Century is the huge retirement wave that will hit most industrialized countries, including the United States, in the next few years. But surveys consistently report that most companies are unprepared to respond to the seismic shifts that are expected to appear in the workforce.

What implications does this have?

Searching for the Silver Bullet: Leading Edge Solutions for Leveraging an Aging Workforce, the latest study from the MetLife Mature Market Institute, which was developed in collaboration with David DeLong & Associates, explores what proactive organizations are doing to creatively meet the challenges posed by an aging workforce.

The study includes in-depth case studies about four companies that have successfully implemented programs to address the changing workforce demographics: Boston Scientific, First Horizon Corporation, The Aerospace Corporation and Weyerhaeuser.

Drawing on the experiences of employers that have put innovative initiatives in place to address the changing demographics, the study provides insights for HR managers on such topics as: implementing effective flexible work arrangements, helping older workers successfully transfer knowledge and devising creative solutions for rehiring retirees.

The U.S. Bureau of Labor Statistics indicates that between 2004 and 2014 the growth in the percentage of older workers will far outpace that of younger workers.

In that period, the percentage of individuals in the workforce ages 55-64 is expected to grow 42%, compared to a 5% increase in workers age 45-54 and an 8% decline in workers age 35-44. At the same time, the percentage of workers 65+ is expected to grow 74%.

“As the wave of baby boomers approach retirement, companies are searching for a silver bullet – a one size fits all approach for addressing the needs of an aging workforce,” said Sandra Timmermann, Ed.D., director of the MetLife Mature Market Institute. “However, what we learned from this new study is that there is no panacea for addressing the needs of a mature workforce.

What’s needed, instead, is a portfolio of strategies and solutions that balance the need to retain older workers while also transferring knowledge to younger workers, so that business performance can be sustained.”

“By learning from others and putting practices in place now, employers will be better able to navigate the dramatic changes coming in the workforce,” added Timmermann. “Organizations that haven’t prepared properly will have fewer options to minimize the impact of retiring baby boomers in order to sustain business performance.”

Valuable lessons learned from the study include:

• The need to think of phased retirement or flexible work options as a program, not a policy;
• How to create effective knowledge sharing relationships between older mentors and younger workers;
• How company-sponsored benefits and retirement planning workshops that focus on the economic consequences of leaving the workforce will encourage some employees to remain in the workforce past age 65;
• The need to make knowledge transfer an explicit part of any job when rehiring a retiree; and
• Why companies must stop searching for the “silver bullet” and recognize that there is no quick fix to these workforce challenges. The solution is a portfolio of integrated programs that will accommodate the changing labor market.

The study also provides specific tips to help employers:

1. Create and leverage a network of former employees;
2. Rehire retirees indirectly on a project basis when pension restrictions prevent direct re-employment;
3. Hire retirees with special expertise to innovate on critical projects; and
4. Tap the expanding pool of older people seeking employment.

“When it comes to solving the problems of an aging workforce, the glass is both half empty and half full,” said Dr. David DeLong, president of David DeLong & Associates, Inc. “Organizations can focus on the barriers or the opportunities. Most executives today recognize that their workforce is going to change dramatically in the next decade. They can maximize the contributions of employees and the assets they bring to the workplace.”

The MetLife Aging Workforce study was conducted during the first half of 2007. While this research focuses on four specific case studies, more than 75 interviews were conducted with managers in 28 organizations identified as leading edge in dealing with the changing workforce. To enhance the findings, more than a dozen experts on aging workforce issues were also interviewed.

Why Management is Fearful of Developing their Workforce

Recently, I was reading one of the great articles published by AmCheck (the Payroll Services, HR Solutions, and Employee Benefits people), that discussed the characteristics of a successful company.

One might think workforce development is an obvious characteristic of all successful companies and their managers. 

But Lominger Limited Inc. - a leadership development think tank and consultancy - reports that managers and employees ranked "developing direct reports" dead last out of all 67 competencies in its bi-annual study of leadership skills. That's right—managers are viewed and view themselves "worst" at developing their direct reports compared to all other skills in their toolbox.

What's your fear level?  Is it paralyzing you to the point where you may become a casualty to "inaction?"

Fears and hollow excuses are usually what prevents managers from developing their people. You may not be actively developing your reports job because you fear:

• Losing power. If you develop your people, you may not be the technical expert of your area anymore. (In reality, you agreed to not be the expert any more when you took a leadership position)
               
• Losing your good people. As people develop, they may want to grow further beyond the function of your department. Be aware, however, that if you are seen as a "people hoarder," your career will be severely diminished.
               
• Being "leap-frogged." Someone you develop may eventually get a job you want. You may even have to report to one of your previous direct reports. (Let's hope you developed them well.) If you use this excuse, you're revealing a basic insecurity about your own abilities.
               
• Creating a rival. Worse than the fear of being leap-frogged may be the fear that a former direct report could become an arch rival in your organization. This excuse is another indication of personal insecurity.

Or you may not be developing other leaders because it takes time or you want to avoid the responsibility. But what else are you doing with your time that is more important? Here are six reasons why you should can the excuses and work on your workforce-development skills:

• To improve productivity and effectiveness. While developing a direct report may cause some temporary reduction in productivity, it will pay dividends in your department, team or division in the long run
               
• To maximize long-term potential. Developing direct reports improves the long-run success of your entire company.
               
• To keep your sanity. Good people developers usually go home on time. Developing your people not only improves their capacity to perform, but it improves your capacity to delegate.
               
• To attract talent. When the word gets out that you are a people developer, the up-and-comers in your company line up to work in your department, team, shop or division.
               
• To "plant" good people. When people leave your area, they know your department's function, your methods and your needs, and can help you be successful from their new position
               
• To get promoted. Being a great people developer differentiates you from the pack. People say good things about you. People realize you are a more complete leader, not the usual, one-commodity manager.

No one becomes a great people developer overnight, and there's no one right way to do it. You should cater to your strengths and to your style. Here are some general tips for improvement:

• Be the motivator, not the "mom." Convince your employees that they are responsible for their own development. Each must have a written development plan, including both short- and long-term development goals. Remind employees that capitalism is "creative destruction" and that their jobs may dissolve without notice. Corporate maternalism breeds unhealthy dependence on the company and minimizes self-reliance.
               
• Incorporate their need to have a personal development plan into your performance-management process.
               
• Recognize that development is more than going to training. While training courses are an important aspect of development, so are rotations, special tasks, complex projects, reading assignments, informal "brown-bag discussions" and even successful staff meetings.
               
• Coach with a passion. Most people can remember a coach, teacher or mentor who dared to confront behavior when it was less than optimal. People developers constructively confront-in a private and professional way-when needed       
               
• Delegate incessantly, and make assignments with development in mind.
               
• Know your people, particularly their career aspirations.               
               
• When interviewing potential hires for your department, discuss an estimated time for them to move on (assuming this fits their career aspirations), usually by the end of three years. Make moving on a goal, and promise that you will help them find their next position within the company when they have developed to your expectations and performed in their current job for a reasonable period of time.
• Creatively reward people who actively develop themselves. Money is not always the right answer. Know your people and reward them with a motivating intangible.

Lose that fear!  You will pay a dear price for not developing your available talent in the next few years.  Remember, this is one of those thinngs you pay for, whether you do it or not.

Why People Don't Communicate Well

You'd be amazed at the number of people that I encounter that admit to employing the wrong medium for communicating business information.

Choosing an appropriate communications medium is a basic "building block" of how we convey information. 

There is a "more correct" communications medium that time and research has proven enhances the likelihood that what you are conveying will be received and acted upon in a timely manner.

The diagram below attempts to illustrate this point:

Think about the following situations and consider the form of communication that would be most appropriate:

• networking with peer
• communicating with your mentor
• communicating with your boss
• delivering a proposal
• asking for clarification on a time-sensitive manner
• run a meeting
• schedule a meeting
• contribute to a discussion
• a job interview (as a candidate)

You'll note in the illustration above that the mediums that have a low level of richness tend to be impersonal, one-way and fast, whereas those with a high level of richness are personal, two-way, interactive and slower.

Hope this gets you thinking about the medium you are employing to ensure you get your point across.

Are We Creating Hardworking Idiots?

Thanks to Adrian Savage, a writer, Englishman, and a retired business executive, in that order. He authored the following piece "Creating Hardworking Idiots"

You can read his posts most days at Slow Leadership, a popular site for everyone who 
wants to build a civilized place to work and bring back the taste, zest and satisfaction to leadership.

The German World War II general Erich von Manstein is said to have categorized his officers into four types. The first type, he said, is lazy and stupid. His advice was to leave them alone because they don’t do any harm. The second type is hard-working and clever. He said that they make great officers because they ensure everything runs smoothly. The third group is composed of hardworking idiots. Von Manstein claims that you must immediately get rid of these, as they force everyone around them to perform pointless tasks. The fourth category are officers who are lazy and clever. These, he says, should be your generals. Discovering this information set me to wondering how General von Manstein’s categories might apply to business organizations today.

Lazy and Stupid

Most organizations have some managers within them who are lazy and stupid—at least, that has been my experience. Would you agree with the general that you can leave them alone, because they do no harm? I doubt it. Most organizations claim they try to get rid of any employee who is found to be lazy, let alone stupid as well. Maybe they try, but they don’t seem to be so successful, judging by the number who are left, some even in fairly exalted positions. Maybe one reason for this is that lazy and stupid people rarely do much active harm. The harm they do is more often based on missing opportunities and stifling the creativity of those who report to them. Bad enough, but not always easy to turn into clear grounds for dismissal—especially if the person in question is protected by someone powerful. Still, my guess is that even lazy and stupid people today realize that the best route to self-preservation is at least to appear busy and active.

Hardworking and Clever

Von Manstein’s next group is made up of hardworking, clever people. Organizations mostly want as many of these as they can get, for obvious reasons. But you’ll notice that the general seems to confine them to the military equivalent of middle management: jobs that are aimed at making everything run smoothly. I suspect one reason is that such people do make excellent administrators. They can take orders from above and turn them into practical ways of achieving the desired results. Some are so useful in these roles that they are never allowed to rise higher. Others maybe want to progress, but lack something that—at least in von Manstein’s view—is essential to become a good general. That something, it seems, is laziness. He wants the choice of generals to be made from people who are clever, naturally, but also lazy. Why should that make them better top executives?

Lazy and Clever

One reason might be that laziness is the principal spur to creativity. Lazy people are always looking for easier, simpler, and less arduous ways to do things. If they are also clever, the chances are that they will find them, and make them available to everyone else. Lazy people are also natural delegators, and find it very attractive to let their subordinates get on with their work without interference from above. Lazy, but bright, generals would be likely to make sure they focused on the essentials and ignored anything that might make for unnecessary work, whether for themselves or other people. In fact, it’s hard to see why you would not want your top managers to be as lazy as they are clever. It would indeed make them great strategists and leaders of people.

Hardworking Idiots

Now to the last group: the ones von Manstein said that you should get rid of immediately.
That group is made up of people who are hardworking idiots, in his words. He says such people force those around them into pointless activities. I don’t know about you, but I suffered from several bosses I would unhesitatingly put into precisely that category. They were extremely hardworking—and demanded the same from their subordinates—but what they set others to work on (and what they spent their own time in doing) was mostly worthless. Maybe they were actually lazy and stupid people trying hard to seem busy, but too stupid to choose the right things to be busy about. It certainly felt like busyness for its own sake, and it was hateful. Or were they naturally hardworking idiots? Some probably were, but it’s my opinion that most such people are clever enough. It is the organization that makes them function like morons.

Today’s fast-paced, macho style of organizational culture creates, and then fosters, the hardworking idiot. Indeed, I think it takes a great many sound, useful, hardworking, and clever people and turns them into idiots by denying them the time or the opportunity to think or use their brains. If you don’t look busy all the time, you’re virtually asking for a pink slip, never mind what it is that you are doing—or whether it is actually of any use to the organization or its customers. It’s all so rushed and frenetic. If all that matters is “meeting the numbers” and getting things done (whatever those things are), managers will be forced into working hard at projects that they know make no sense.

The dumbing down of organizations isn’t caused by poor educational standards or faulty recruitment. It’s due mostly to the crazy pace that is set, and the obsessive focus on the most obvious, rigidly short-term objectives. The result is a sharp increase in hardworking idiots: people who are coerced into long hours and constant busyness, while being systematically forced to act like idiots by the culture around them. Don’t ask questions. Don’t cause problems by thinking, or waste time on coming up with new ideas. Don’t think about the future, or try to anticipate problems before they arise. Just keep at it, do exactly what is expected of you, and always get the most done in the least amount of time and at the lowest cost. If von Manstein is correct, the result will be that more and more employees will be used to perform essentially pointless tasks. Isn’t that exactly what we see?

I think that even a fairly cursory look around most organizations today would confirm the accuracy of this observation. Consider all the time wasted in unnecessary meetings. The obsessive emphasis on staying in touch, regardless of need. The torrents of e-mails, most of which are simply copies of documents of no direct relevance to the people to whom they are sent. The constant collecting of data for no clear reason. Management by numbers and motivation by numerically-based performance measures. Trust replaced by obsessive control and leadership by forced ranking of subordinates against vague criteria determined by committees with no idea of the specific circumstances.

You do not need ethical insight or human understanding to operate a machine, and machines are how many of today’s leaders see their organization: machines for making quick profits, not civilized communities of people working together to a common end. We can only hope some organizations at least see the error of their ways before the hardworking idiot becomes the commonest creature in the hierarchy. We are well on the way to that point, which is probably why so many people cherish dreams of getting out of the corporate rat race. It’s no fun to be forced to deny your own intelligence on a daily basis. We can still reverse the trend, but only by dropping the current out-dated dogmas, dangerous half truths, and total nonsense that disfigure management thinking. Let’s do it before it is too late.

Not bad for a McJob

One high profile example of a corporation tackling their employer brand head-on is McDonalds, who rely on a steady supply of Human Capital to give their business and their brand life.

After the term 'McJob' appeared in the Oxford English Dictionary, being described as having low pay and poor prospects, McDonalds responded in 2006 with the challenging 'Not bad for a McJob' campaign.

The McDonalds fight-back campaign featured posters including examples of health policies, flexible working hours and prospects for promotion, with the objective of improving their public image as an employer of choice and ensuring their employees felt 'McRespected' and 'McValued'.

McDonalds represents an extreme example, but other companies across the world dedicate much time and resource to winning coveted places in top employer listings, such as the Sunday Times Top 100 Companies to Work For in the UK and the 100 Best Employers to work for in Canada. And, according to Sheffield University, its a case of 'Who Cares Wins' in todays job market.

Where to Find Women Building Bridges

Responding to the London 2012 Olympics and the push to get women into Construction, members of the WorcNet Women’s network, based in Skipton, hosted a “Women Into Construction” seminar at the Craven College Construction Launch event on Monday 5 June.

The seminar included presentations from two women ambassadors from the Construction Industry Training Board. Vicky Belton works as a Civil Engineer and Helen Dickinson as a Quantity Surveyor, they each presented on their journey and experiences as women in the construction industry. Attique Barlas told the audience of a scheme to introduce minority groups and women into construction, offering a four week placement and a guaranteed interview which could lead to a job and further training. Mary Kelly gave a very inspiring talk on the work of the Walter Segal Trust which supports people who are interested in self build opportunities, and Keith and Jane Barber from SHE Build UK told of their business which employs and trains women construction workers for their property management and development company in Bradford.

Members of the North Northumberland and Cumbrian Women’s Networks who travelled down to the Launch event are taking back information to their own networks and local colleges in a bid to establish a similar project in their own areas.

Following the formal launch event, some of the WorcNet members who are currently undertaking a 10 week starter course in construction, hosted an evening dinner at the Rendezvous Hotel for the speakers and the guests from other networks, where they talked about their experiences on the course and their hopes for the future.

WorcNet Co-ordinator Debi Hawkins said “We are really pleased that 11 of our members have taken part in this first Women In Construction course and we are working with the College to progress women into more specialized courses later on in the year. We hope to be running another Women In Construction course from September. We will be having a Women In Construction taster day in September which will include presentations, workshops and hands on activities.”

For more information on WorcNet, the courses or the taster day please contact Debi, Kath or Karen on 01756 692788 or worcnet@craven-college.ac.uk

Performance Appraisal and Feedback - What are Today's Management Expectations?

Performance Appraisal and Feedback is an important part of the talent management process.  However, the "equation" is different today than it has been in the past.

I'd like to share with you some ideas on current thinking about:

• Supervisors’ Accountability For Employee Performance
• The Supervisor As Coach
• What Does The Company Need From The Employment Relationship?
• What Do Employees Really Want From The Employment Relationship?

The Supervisors’ Accountability For Employee Performance

Traditionally, management has meant performing the functions of:
Planning

• Define Goals for Future Performance
• Determine Tasks Needed to Meet Goals
• Determine Available Resources

Organizing

• Assign Identified Tasks
• Allocate Needed Resources

Leading

• Inspire Employees to Achieve Goals

Controlling

• Monitor Employee Activities to Assure Progress

Over time, this role has transformed to include an awareness of :

• Decentralized Decision Making
• Flexible, Skilled & Involved Workforce
• Increased Sensitivity in Work Relationships

The Supervisors’ Job Description has thus evolved as a Supervisor of the Work of Other Employees to include :

• Setting Objectives
• Hiring Employees
• Training Employees
• Assigning Tasks to Employees (Delegation)
• Measuring Performance of Employees
• Rewarding/Disciplining Employees

Accordingly, the Supervisor is accountable to the business to

• Meet Their Own Performance Objectives
• Maintain Accurate and Timely Records of Employee Performance Throughout the Appraisal Period
• Complete the Forms Used in Appraising Employees and Return Them to HR on time
• Maintain Their Knowledge and Understanding of the Performance Appraisal Process,, and
• Review Appraisals Together With Employees

In other words, from the Company's perspective, they are looking for the Performance Appraisal and Feedback process to help

• Maximize Employee Productivity
• Employees Focus on Organization’s Objectives
• Employees Take On Responsibility for Their Performance
• Management Understand How to Manage Performance Effectively
• Facilitate Coaching, Counseling and/or Discipline for Poor Performers
• Provide protection From Legal Liability
• Establish an Objective Basis for Development, Compensation and Rewards

The Supervisor As Coach

Management is so 20th Century!  This "old" view of things looks at Management as a often one-way process whereas coaching is two-way, with the coach and the employee constantly giving and receiving feedback.

Coaching then, instead of “Managing” or “Supervising” is a key concept for achieving top organizational performance.  Supervisors become coaches when they use feedback on a continuous basis to reinforce positive behavior or counsel employees to correct actions that do not further the organization’s goals.

What does Coaching involve?

• Being there for them
• Giving them what they really want
• Rewarding them with "ownership" of their part of the business

According to a study conducted by Mercer management Consulting for the Council of Communications Management, 75% of respondents in a study of employee communications indicated that internal communication has a positive influence on employee performance.

The supervisor is the critical link between top management and employees.  Keeping employee communications “up front” and honest helps to build employee morale, contribute to company loyalty, and increase productivity.   

What kinds of things are important for your employees to be aware of?

What Does The Company Need From The Employment Relationship?

Employee engagement is more important today than ever.  Business leaders need to encourage activities that make employees feel more participative in the business.   You also need to reward people who learn more about their jobs, new trends, solve problems, and are willing to make changes.  Employees who feel empowered are far less likely to become chronically absent or quit.

What Do Employees Really Want From The Employment Relationship?

According to a 2001 Randstad North American Employee Review study looking at how employees define success in the workplace, the following dimensions were most frequently cited:

• Being trusted to get the job done
• Opportunity to do the type of work i want
• Power to make decisions that affect their own work
• Finding a company where i want to work a long time
• Getting raises
• Having flexibility
• Many different job options & opportunities
• Getting promotions
• Getting praise & recognition
• Managing (leading) other people
• Gaining seniority

But it gets even more interesting.

• Mature workers (aged 61-75) workers view themselves as "contributors," while viewing their employers as a "benevolent master." Their greatest psychological need is "respect" and their overriding workplace characteristic is "dedication." Having power to make decisions that affect the whole organization is important to them.
• Baby Boomers (now aged 42-60) are "adaptable" and in need of "appreciation." They view employers as "partners" while striving to be "recognized employees.”
• Gen X'ers (new age 27-42) are "realists" in need of "security." The volatile nature of the new economy drives them to perceive employers as "terminators," while they view themselves as "employees with a future."
• And Gen Y (26 and younger) see themselves as "entrepreneurs" and their employers as "providers." They are in need of "attention" while remaining "cautiously optimistic" about the future.

But for all employees, the most important corporate value cited was TRUST…even more than money or title.  A well thought out Performance Review and Feedback system can be a unique experience that can help

• Make employees feel like members of the “Club”
• Facilitate their ideas, suggestions for problem-solving
• Challenge them with new tasks, assignments, projects
• Involve them in setting performance criteria
• Encourage self-evaluation of their performance
• Work together to set performance objectives

Why then, does the Performance Appraisal process often evoke discomfort versus a sense of discovery?  Perhaps that's because often the program is representative of

• Inadequately defined standards of performance
• Sketchy or ambiguous performance documentation
• Inadequate time allotment for the discussion
• Supervisor bias in judging performance
• Reliance on gut feelings; lack of objectivity
• Lack of timeliness of performance reviews
• Lack of employee involvement

So are they still relevant?  YOU BET !   

Your workforce wants to do the right thing, BUT

• They may not know the rules
• They may not have clear goals
• They may lack confidence
• They may have limited ability
• They may be poorly trained
• They may not have the right equipment
• They may have limited communication
• They may be distracted by personal problems

Today more than ever, a well conceived and properly executed program can be used

• To let employees know where they stand and to give them feedback
• As A basis for compensation and rewards
• As A basis for individual training and performance improvement
• As A basis for career planning
• As A basis for business planning
• To document HR decisions, placement,promotions and discipline

Is this your experience?  How about sharing your "success" stories as well as "horror" stories with our readers.

Here where the new jobs (and job growth) will be

There's a lot projected to happen as relates to skilled jobs, according to a recent report published by the Bureau of Labor Statistics. Among the interesting data of this report:

WHERE THE SKILLED JOBS WILL BE
The Bureau of Labor Statistics projections of employment in 2014 suggest that apart from IT-related occupations, most other scientific, technological, engineering and mathematical (STEM) professions are expected to grow moderately, at rates similar to those for the entire U.S. labor force. Only three specific STEM occupations are expected to actually decline in employment, and all of those projected declines are quite small.
High projected growth rates (20 percent or better):

• Forensic science technicians +36%
• Medical scientists & epidemiologists (summary) +34
• Hydrologists +32
• Biomedical engineers +31
• Computer specialists (summary) +31
• Network systems & data communications analysts +55
• Computer software engineers +46
• Network & computer systems administrators +38
• Database administrators +38
• Computer systems analysts +31
• Computer & information scientists, research +26
• Computer support specialists +23
• Computer specialists, all other +19
• Environmental engineers +30
• Computer & information systems managers +26
• Environmental engineering technicians +24
• Actuaries +23
• Life scientists (summary) +21
• Market and survey researchers (summary) +20
• Other life, physical, & social science technicians +20

Low projected growth rates (five percent or less):

• Sociologists +5
• Statisticians +5
• Architectural and civil drafters +5
• Chemical technicians +4
• Historians +4
• Mathematical technicians +3
• Computer programmers +2
• Electrical and electronics drafters +1
• Petroleum engineers -0
• Mathematicians -1
• Mining & geological engineers, incl. mining safety -2

 

• WOMEN INCREASE IN THE WORKFORCE - Also of note is the projection that over the 2004-14 projection period, the number of women in the labor force is projected to grow by 10.9 percent, faster than the 9.1 percent growth projected for men. As a result, women's share of the labor force is expected to increase from 46.4 percent in 2004 to 46.8 percent by 2014.

• GROWTH OF THE HISPANIC WORK GROUP -“By 2014, the Hispanic labor force is expected to reach 25.8 million, due to faster population growth resulting from a younger population, higher fertility rates, and increased immigration levels.
  
  Despite relatively slow growth, whites will remain the largest group, composing 80.2 percent of the labor force. Blacks will constitute 12.0 percent of the labor force. Asians will continue to be the fastest growing race group, climbing to 5.1 percent of the labor force in 2014.

and finally, a topic we've covered extensively both on this blogspace as well as my speaking engagements around the country:

• CHANGES IN THE MAKEUP OF THE LABOR FORCE -The labor force will change in composition, as a result of changes in both the composition of the population and in the rates of labor force participation across demographic groups. The projected labor force growth will be affected by the aging of the baby-boom generation — persons born between 1946 and 1964.
  
  In 2014, baby-boomers will be ages 50 to 68 years, and this age group will grow significantly over the 2004-2014 period. The labor force will continue to age, with the number of workers in the 55-and-older group projected to grow by 49.1 percent, nearly five times the 10 percent growth projected for the overall labor force. Youths between the ages of 16 and 24.will decline in numbers and lose share of the labor force, from 15.1 percent in 2004 to 13.7 percent in 2014.
  
  Prime-age workers. those between the ages of 25 and 54 also will lose share of the labor force, from 69.3 percent in 2004 to 65.2 percent in 2014. The 55-and-older age group, on the other hand, is projected to gain share of the labor force, from 15.6 percent to 21.2 percent.

Launch of www.Skills2Compete.org with resources for advancing a 21st-century skill guarantee

 

Reminder!  Register by Thursday, Nov. 8th A 21st-Century Vision for Opportunity and Innovation Launch of the Skills2Compete Campaign A National Webinar Monday, November 12, 2007 at 12:00 p.m. EST To register, email carlam@workforcealliance.or Learn About the Research Harry J. Holzer Professor of Public Policy, Georgetown University Visiting Fellow, Urban Institute will talk about the campaign report, America's Forgotten Middle-Skill Jobs by Holzer and Robert Lerman.. Hear from Representatives of Endorsing Organizations National Association of Manufacturers Phyllis Eisen, Vice President, The Manufacturing Institute & Executive Director, Center for Workforce Success International Association of Machinists & Aerospace Workers R. Thomas Buffenbarger, International President Kentucky Community and Technical College System Dr. Keith Bird, Chancellor Training, Inc. National Elsa Bengel, Vice President, Boston YMCA Education & Training The Workforce Alliance Andy Van Kleunen, Executive Director See the Resources Launch of www.Skills2Compete.org with resources for advancing a 21st-century skill guarantee. Register now for the national launch of the Skills2Compete campaign by emailing carlam@workforcealliance.org. Those who register will receive dial-in information one prior to the event.  Learn more about the campaign and endorse at our temporary campaign website at www.workforcealliance.org/endorseS2C.           The Skills2Compete Vision: Every U.S. worker should have access to the equivalent of at least two years of education or training past high school—leading to a vocational credential, industry certification, or one's first two years of college—to be pursued at whatever point and pace makes sense for individual workers and industries. Every person must also have the opportunity to obtain the basic skills needed to pursue such education.

Visit our temporary campaign website at www.WorkforceAlliance.org/S2C

Human Capital and the war for talent

What are the factors that will determine the size and makeup of tomorrow's workforce?

It is clear from experience, as well as the vast amounts of information available to employers that the demographics of the global workforce are changing.

Patterns of migration, issues of diversity and social or educational development are presenting employers the world over with an increasingly difficult and important challenge - where their talent will come from in the future.

Watch this space for upcoming posts where we'll deal with these important issues and provide ideas on how employees AND employers can cash in on these changing patterns...

A Halloween Treat for You from the Evil HR Lady

I'm a fan of the "Evil HR Lady", who publicly claims to be "an HR professional in a Fortune 500 Company. I've hired, fired, managed pay and analyzed the numbers. I've even tried to cooperate with Finance, but, well you can guess how that turned out."

She operates a great blog by the same name (Evil HR Lady) with a high volume of feedback that confirms that she is on the right track.

She recently published a great article called "The Coming Talent Shortage" that provided a response to the YouTube video about workforce demographic changes. 

Michael Moore (the lawyer, not the other Michael Moore) posted a link to this video about the upcoming labor shortage.

This article is a "MUST READ" for people concerned about where our future experienced talent will come from.  Enjoy and let me know what you think!

Laborers Are Unskilled, Right?

A common misconception is that the "common laborer" you encounter falls into the "unskilled labor" category.  In discussions I have with others, I sometimes hear things like "well they're just laborers, anybody could do their job.  Wow!  DO these people need to get up-to-date!

Sure, there are plenty of "general labor" jobs where anyone who can fog a mirror could be pressed into service, but there are in every industry "laborers" that don't fit into the category of "tradesmen", but who have a vital role, and need to have a set of skills to do their job.

For example, in the Construction Industry, here are some of the categories of "LABORER" that the U.S. Department of Labor includes as skilled labor (and have specific "prevailing wages" defined under the Davis-Bacon Act)

• potmen
• power tool operator
• small machine operator
• concrete labor including concrete preparation
• signalmen
• laser beam operator
• waterproofer
• open caisson
• test pit
• underpinning
• pier hole and ditches
• laggers and all work associated with lagging
• strippers
• operator of hand derricks
• vibrator operators
• pipe layers
• tile layers (tile laid on road construction projects ONLY)
• operators of jackhammer
• paving breakers
• spaders or any machine that does the same general type of work
• scaffold builders
• operators of towmasters
• scootcretes
• buggymobiles and other machines of similar character
• operators of tampers and rammers and other machines that do the same general type of work, whether powered by air, electric or gasoline
• builders of trestle scaffolds over one tier high
• sand blaster
• power and chain saw operators used in clearing
• installers of well points
• wagon drill operators
• acetylene burners and
• licensed powdermen.

After looking at this list, it should be clear that these laborers need to have specific skills, right?  Ask yourself, in the "War for Talent", what are you doing to recruit people with these skills, test for these skills, or development of these skills?

Is Fraud or Incompetence Now a Skillset?

I am an avid reader of CFO magazine, an award-winning Economist Group publication, dedicated to providing relevant insights to senior financial executives around the world. Reaching an international audience of over one million corporate decision makers each month through specialized events, conferences and research, it is a highly credible "microscope" into the complex world of corporate finance.

Just for grins, I went back into the first three (3) weeks of headlines for September 2007 and discovered the following:

• Apple's Jobs Was Subpoenaed, Report Says
• Ex-CFO Says He Won't Be the "Fall Guy"
• Del. Court Slaps Staples on Backdating
• Retiree Miscount Leads to Restatement
• Quest's Quest for More Backdating Errors
• German conglomerate, embroiled in scandal
• Wachovia Sued over Drink Company's Spill
• Dynegy Settles Charges with Pensioners
• UTStarcom to Redo China Revenue Report
• Mentor to Fraud? Two Former Execs Settle
• SEC Charges Hedge Fund Head over PIPEs
• SEC Aims to Clean Up Grocery Spill
• Dried Dough: Krispy Kreme's Woes
• Fairchild Dumps KPMG
• CTRL-ALT-DELETE: Dell Frozen, Restarting
• Former HealthSouth CFO Back in Court
• Grand Theft Auto, for Real
• The Morality Play
• Shareholders Cry Foul in Calpine Plan
• Former CFO of a high-end car dealer is accused of embezzlement
• Ex-Controller Settles Fraud Case
• Unregistered Auditors Busted by SEC
• SEC Takes Aim at Ex-Nortel Finance Execs
• CFOs' Optimism Plummets to Six-Year Low
• CSC Tax Review Uncovers Years of Errors
• Wireless Company's CFO Takes a Leap
• Ace Discovers $154M Inventory Error
• Finite-risk Probe Halts Assurant Buyback
• Couple Guilty in "Pillow-talk" Case
• Top Exec Steps Down from FASB Parent
• Macau Gambling Plan Loses $1B in Loans
• Saks Settles SEC Vendor-Allowance Suit
• Motive Inc. Restates, Looks for Auditor
• Did Fake Purchase Orders Oust CFO?
• Overhill Farms CFO Goes over the Fence
• Internal Probe Stalls Retailer's Filings
• CEO Put on Leave Following Audit
• Uncollectibles Force SEC Settlement
• Internal Probe Stalls Children's Place Filings

I couldn't believe it - almost 40 headlines IN 21 DAYS showcasing matters relating to corporate fraud or incompetence (or both).

Makes me wonder?  Is fraud or mismanagement of company assets becoming a "corporate value?"  The headlines over three weeks would seem to indicate that is the case?  Has greed overtaken "core values" as being more desirable for workers than working hard, protecting company assets and keeping the customer satisfied?

Is the "I got mine" mentality, where managers and executives put their own self interest ahead of the employees, customers and shareholders leading to higher levels of frustration in the business world resulting in the attitude of "what the hell, everybody else is doing it?"

If this phenomenon is occurring on an increasingly widespread basis, what effect does this have on Workforce Development?  Do frustrated competent and honest workers leave for places they perceive as better or more ethical?  Does it become harder to attract and recruit top talent, when a cloud (either publicized or not) hangs over the business/organization?  Or do the "opportunists" flock to the firms being investigated in the hopes that they can profit from the "birds of a feather" mentality?

Readers - what do you say?

Want to Understand Peoples Motivations ? Then Understand their Desires !

Incentive Intelligence is one of our favorite blogs.  One reason why is a recent article they published called "Maximize Overlapping Desires..." that does an excellent job of describing how fundamental the changes are in the way todays generations look at employment versus the generations that preceded it.

Wonder why the workforce doesn't "love" the things that the previous generations used to respond to?  Read the article - it's very well done, as are all of the articles at this interesting blog!

Its All About the Talent

FMI Corp's,  Ron Magnus, who heads their Talent Development division dropped me an email recently, alerting me to a new Construction Industry report on Talent Development that FMI has just published.

By 2008, it's an accepted fact that a wealth of skills and experience will disappear from the job market as the first members of the Baby Boom generation reach average retirement age. Talent development will become a critical strategic objective and differentiator for any competitive organization.

Magnus reaffirms that in order to remain successful in the knowledge-based, global economy building and construction firms must continually invest in their human capital. 

1. This is a great report, well worth your time, in a easy to read format. Click here Download USTReport2007.pdf for a copy. 

 

Why Do Women Only Represent 9% of the Engineering Workforce?

A report published by the American Society for Engineering Education paints a picture that should concern for all Americans.  While women represent 56% of  total U.S. undergraduate enrollment across all fields of study, Undergraduate engineering enrollment, is only 17% of the total at 366,361 in 2005, according to the ASEE study

Today, women represent only 9% of the Engineering workforce. 

There's a lot of good programs underway to turn this situation.  Women-in-engineering (WIE) programs, and the Society of Women Engineers (SWE) student chapters, other support mechanisms provide:

•   Outreach/ K-12 education
•   Learning and/or living communities
•   Forums for discussing concerns/questions
•   Connection with role models in academia, industry, government
•   Mentoring (peer and professional-student)
•   Advising
•   Professional development and career guidance

It's premature to call this game before all of the innings have played out.  Never before have the prospects for women in engineering been better, nor have there been a stronger advocacy and support system available.  Let's get the word out.

The Engineering Workforce Commission also cites decreasing female enrollments since 2001; enrollment numbers remain virtually unchanged since 1984, and although Doctoral degrees have recently increased, these gains are being undercut by decreasing B.S. enrollments in Engineering.

The New Leadership Model - Servant Leadership

Have you been introduced to Servant-Leadership?

Servant-Leadership is a practical philosophy which supports people who choose to serve first, and then lead as a way of expanding service to individuals and institutions.  Servant-leaders may or may not hold formal leadership positions.  Servant-leadership encourages collaboration, trust, foresight, listening, and the ethical use of power and empowerment.

The servant-leader is servant first - It begins with the natural feeling that one wants to serve, to serve first.  Then conscious choice brings one to aspire to lead.  He or she is sharply different from the person who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions.  For such it will be a later choice to serve after leadership is established.  The leader-first and the servant-first are two extreme types.  Between them there are shadings and blends that are part of the infinite variety of human nature.

The difference manifest itself in the care taken by the servant-first to make sure that other people's highest priority needs are being served.  The best test, and difficult to administer, is:

• do those served grow as persons; do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?

And, what is the effect on the least privileged in society; will they benefit, or, at least, will they not be further deprived?

Robert Greenleaf, the man who coined the phrase, has been a beacon of light in the increased awareness of this approach.  His "think tank"  the  The Robert K. Greenleaf Center for Servant-Leadership has published a set of other resources that may be useful to you.

• Greenleaf Centre Australia/New Zealand
• Servant-Leadership Center of the Southwest at McMurry University, Abilene, Texas
• Hampton House: the house that servant-leaders built, by Brooke Shinnamon
• National Association for Community Leadership
• World Business Academy
• National Society for Experiential Education
• Leadership House, University of South Florida-Tampa
• Crowder College, Neosho, Missouri
• Student Leader Magazine
• TDIndustries
• International Conference on Business and Consciousness
• Institute for Servant Leadership

Check out the Greenleaf Institute as well as these other resources.  If we don't adapt our approaches to developing talent, we'll pay the consequences of not doing so.

Does Playing Games Make You Smarter?

Games may be crucial to ensure the skilled talent pool we need now and in the years ahead...

According to a 2002 study by Gentile & Walsh, American children aged 2-7 play computer games an average of 43 min/day, children aged 8-12 play an average of 56 min/day, and children aged 13-17 play an average of 78 min/day.

Our youth are accustomed to learning through games.  In fact, games are largely responsible for the use of the computer.  According to a national survey conducted by the National Institute on Media and the Family, 92% of kids age 2-17 play video and computer games.  Michigan State University also conducted a longitudinal study of 140 low-income children and their Internet use at home; participants reported game play as their primary reason for using their computers.

For most of you, learning was chiefly considered fun during your stint in grade school when learning games were commonplace. However, once you hit junior high and then high school, learning seemed to be required and was not necessarily fun anymore. Games were no longer commonplace, long lectures, extensive reading assignments and homework became the routine.

 

No matter what your age, games are fun and naturally give people enjoyment and pleasure. Whether it’s a board game, computer game, video game or basketball game, most involve people, inspire interaction, offer challenges, stir a competitive spirit and of course, provide satisfaction. Simply put, games engage people.

 

That’s why corporate learning organizations worldwide increasingly develop and implement learning games and simulations for their employees. Learning games and simulations, much like the ones that were played during grade school, can improve learner engagement, learner participation and comprehension, retention and more.

So should we be focusing our attention on Educational Games?  Consider what's at risk.

• U.S. workforce must raise skills to compete in global labor markets
• U.S. workforce must raise skills to support an innovation based economy
• U.S. workforce must be ready for new jobs created by technological advancements
• Digital media the medium of attention for youth
• Schools must become high-performance organizations

What does this suggest to you?

Why don't we invest enough in Workforce Training and Development?

Do you ever wonder why there seems to be so much talk about workforce development and training and so little evident action?  So did Anthony Carnevale who  wrote an excellent article in the "Brookings Review" entitled "Much Ado About Job Training."   He observed that for all the talk, that training consistently seems to loom far larger in policy talk than in public budgets.

Among the interesting insights he addressed regarding the situation was the sidebar that contrasts US behaviors with the approach being used successfully in Europe.

In Europe, labor unions, private corporations, and governments collaborate in an apprenticeship system to provide real training for real jobs.  But workforce development in the United States cannot be modeled on that system. In the first place, U.S. unions aren’t strong enough. Nor are American employers likely to take on big new training responsibilities when cutting costs and increasing flexibility are primary competitive assets.

More fundamentally, the European apprenticeship systems are rooted in political agreements and a popular solidarity absent from the individualistic and diverse
U.S.society.

Because European welfare states guarantee extensive income and basic social benefits, they have powerful incentives to educate and train everybody so that each worker will be sufficiently productive to justify the fixed costs of wage and benefit guarantees.

The United States has no such incentives for universal training investments. Here, the brutal efficiency of the American workforce development system discourages universal policies, and individuals pay the price of education and training failure.

Moreover, the more flexible American labor market appears better suited to meet the challenges of global trade and economic restructuring than the highly regulated labor markets that undergird Europe’s training system.

At the end of the day, what we can do, is determine if we can adapt any of these practices, because time is quickly running out.  Already many industries cite inability meeting their objectives due to lack of having a competent and motivated workforce. 

Maybe it's not too late to lose our pride and take a look over our shoulders to see if we can learn from those who have started to figure some of this out.

Working with the Contingent Workforce

Esme Friesen of the Galt Global Review published a set of great best practices to assist the supervisor or manager thinking of hiring a contingent worker.

According to Friesen, the squeeze on workforce budgets continues the same as it has for well over a decade. Whereas everybody wants to expand their scope while increasing their bottom line, adapting to variable market trends is still the order of the day. In some organizations this means the hiring of new staff and for others this means a decrease in their labor pool. Both ways, managers have had to find flexible staffing solutions and as a result, the demand for a skilled, reliable contingent workforce has risen significantly.

Fishing for resources in a new "fishing hole" carries with it a special set of challenges.

Friesen offers the following points to help you be more effective in sourcing from the Contingent Workforce marketplace:

1. Have the staffing service coach or counsel a contingent worker on job performance.

It is one thing to point out a procedural protocol to a new contingent worker, but it is another to give them an evaluation. Marcie Ellison, Vice President of The Personnel Department's temporary division advises "the staffing service should be calling you. If there is a need for a performance or corrective review, it is the responsibility of the service to address it." Otherwise, contact the service to request a review and tell them why it is necessary.

2. Let the staffing service negotiate the rate of pay.

This issue is best addressed with the staffing service. The staffing service's account manager uses input from you to establish rates of pay and will handle all communications regarding pay raises for the contingent worker. Contingent workers are regular staff of the service and as such, have their own agreements with respect to wages. When you begin negotiating with the contingent worker, you become a de facto employer and can run into difficulties in defining the "employer" if there is ever a dispute.

3. Express your needs for skills and let the staffing service do the training.

Staffing agencies often have training and upgrading programs available to their field staff. If specific training is required for a job, the staffing service will work with you to identify and implement the best training program for the contingent worker.

4. Refer any requests for personal time-off or vacation to the staffing service.

Contingent workers will request time off through their staffing service manager who will then contact you regarding coverage prior to approval being given. If temporary employees approach you, simply refer them back to their staffing service manager. Your primary relationship is with the service, and so is the employee's.

5. Discuss job opportunities with the staffing service.

In this era of talent shortages, it is best to discuss job opportunities with the staffing service. Often the best contingent worker is not the best permanent employee. For many individuals in the contingent workforce, it is a lifestyle choice. They prefer the flexibility and variety that going from job-site to job-site affords them and staffing services know this. The service may have other individuals available who are interested in finding permanent employment, and who are more suitable to the position. To get the best from the "temp to perm" potential, contact the service who can then work with you to determine who the most suitable candidates are. It is always good to check first with the service.

If a temporary or contract worker approaches you for a position, it is a compliment to your managers and your organization. Still, you are best advised to direct them to publicly available job postings to which they can apply. If there were a position that you wanted to hire the contingent worker for, contact the service, which will then approach the employee directly.

6. Be discrete regarding harassment or discrimination issues.

If a situation where a contingent worker is behaving inappropriately arises, contact the service directly as soon as you become aware of a situation.

7. Let the staffing service terminate a contingent worker.

While it may be your responsibility to do the hiring and firing for your firm, the contingent worker is the responsibility of the staffing service. Always contact the service to terminate a contingent worker.

8. Do include contingent workers in your company's employee functions where appropriate.

Contingent workers are an important part of the modern workforce, therefore it is important to make them feel as though they are part of your team. Inclusion at staff parties and other employee functions is a good idea.

There are times, however, when the company may be hosting "staff only" events such as company retreats and seminars etc. In these instances, it is best to contact the service to explain the contingent worker's exclusion. For recognition events, the service should be invited to present any awards or bonuses the company is offering to its contingent workers.  In addition, a few staffing services offer their field staff benefits packages, training and skill development, advancement schemes, and recognition programs. Choose one that does.

9. Be in touch with the service.

The basic rule of thumb is to always be in touch with the service. They are set up specifically to manage contingent and leased workforces. They have a firm understanding of the legal and logistical issues associated with the hiring of temporary staff.

How Safe Is Your Job?

In a recent edition published by Parade magazine, an article entitled "How Safe Is Your Job?"  examines a very real issue for management and affects workers too: 
U.S. workers are increasingly disengaged, and that foreign workers have appear to have a higher level of focus and commitment.

The article cites :
Beyond the cheaper cost of labor, U.S. employers say that many workers abroad simply have a better attitude toward work. “American employees must be punctual, dress appropriately and have good personal hygiene,” says Chao. “They need anger-management and conflict-resolution skills, and they have to be able to accept direction. Too many young people bristle when a supervisor asks them to do something.”

Thus, when developing today's workforce, attention needs to be paid to the "soft skills" that are essential for career and workplace success.  Providing development in just the technical skill areas is simply not enough.

There are plenty of good traditional classroom training and online training resources available to help develop these skillsets.  For busy people, who want or need to take courses on their own time schedule, online training providers RedVector and Skillsoft provide excellent "competency-based" education programs to help you or your team to increase their skills in these important areas,

It starts with a plan

Today's secondary, postsecondary and career and technical education students stand poised at the center of industry trends that will benefit them enormously. The United States is embarking on a construction boom. In fact, according to a 2004 report published by Brookings Institute, more than half of the buildings that will exist in 2035 have not been built yet.

As baby boomers approach retirement age, a significant portion of the existing construction workforce will be leaving. The demand for quality skilled craft professionals will be critical, and this will create a wealth of possibilities for young people who seize that opportunity. It is critical to the future of our industry that we reach out to our young people and expand career-training opportunities.

Accordingly, the US has a vested stake in ensuring that the workforce needed to construct these buildings.  Thus, the National Center for Construction Education and Research (NCCER) has been an advocate in promoting ways for contractors to keep up with this surge.

The challenge is that the Construction industry, representing almost a trillion dollars of spending in our national economy is incredibly fragmented, and it is a monumental challenge to get the industry on the same page, with literally almost 1000 construction industry different trade groups in operation.

The NCCER has produced a document entitled the 2007 Construction Careers Planning guide, Download 2007_construction_careers_planning_guide.pdf in conjuntion with the upcoming National Careers in Construction Week (CiC Week) is a nationwide campaign designed to increase public awareness of the hard work and contributions of our nation’s craft professionals by highlighting the many career opportunities available in the Construction industry.

Is use of "Best Practices" a common practice in your firm?

The term "best practices" is commonly bandied about in business.  "We use this 'best practice' or that one" some claim.  Matt Stevens in his blog "The New Business Model of Construction" gives us some good insight on how to leverage Best Practices in a practical way.

A "Best Practice" is a management idea which asserts that there is a technique, method, process, activity, incentive or reward that is more effective at delivering a particular outcome than any other technique, method, process, etc. The idea is that with proper processes, checks, and testing, a desired outcome can be delivered with fewer problems and unforeseen complications. Best practices can also be defined as the most efficient (least amount of effort) and effective (best results) way of accomplishing a task, based on repeatable procedures that have proven themselves over time for large numbers of people.

Thus, one of the growth strategies for any successful business should be the identification and adoption of Best Practices.  There are numerous sources for these practices.  One of the challenges is finding practices that are relevant to your particular type of business. 

For example, take construction:  According to Matt Stevens of the Stevens Construction Institute, there are over 100 market sectors in the construction industry. F.W. Dodge reports in its construction permit data 30-odd categories and that is just the type of projects. Multiply that by the all the different types of contractors. The old CSI classification methodology outlines 16 divisions of work. Each division typically has several construction firm types occupying each of those.

Stevens has published over 140 best practices in the construction industry in a book entitled "Managing a Construction Firm on Just 24 Hours a Day" that helps contractors seeking to imporove their businesses with better techniques, construction methods, business processes, activity management, workplace incentives etc.

Check out the book and Matt's blog.  Both are filled with good information for Contractors.

The Fastest Growing Top 10 Middle Class Jobs

As a person about to enter the workforce or someone who is simply trying to hang onto your job, the middle class has become a worrisome place for many. If you aren’t laid off you might soon become outdated.

If you are going to work you might as well work for the most money you can. You might not be aware of the highest paying middle class jobs and

read more | digg story

Plain Language - an unappreciated skillset

Doublespeak is language deliberately constructed to disguise or distort its actual meaning, often resulting in a communication bypass. Such language is often associated with governmental, military, and corporate institutions and its deliberate use by these is what distinguishes it from other euphemisms. Doublespeak may be in the form of bald euphemisms ("downsizing" for "firing of many employees") or deliberately ambiguous phrases ("wet work" for "assassination", "take out" for "destroy").

Workplace literacy is not only about improving the skills and abilities of your employees. It is also about effectively and clearly communicating with them. Plain language is defined as straightforward expression, using only as many words as are necessary. It is language that avoids obscurity, inflated vocabulary and convoluted sentence construction. Using plain language principles in information bulletins, health and safety manuals, forms and other modes of communications saves time, money and lives

• readers understand documents better
• readers locate information faster
• documents are easier to update
• it is easier to train people
• documents are more cost-effective

Plain language (also called Plain English) is communication your audience can understand the first time they read or hear it. Language that is plain to one set of readers may not be plain to others. Written material is in plain language if your audience can:

• Find what they need;
• Understand what they find;      and
• Use what they find to meet      their needs.

There are many writing techniques that can help you achieve this goal. Among the most common are:

• Logical organization with the      reader in mind
• "You" and other      pronouns
• Active voice
• Short sentences
• Common, everyday words
• Easy-to-read design features

No one technique defines plain language. Rather, plain language is defined by results—it is easy to read, understand, and use.  Does your organization engage reward doublespeak or plain language?  Moreover, what form of communication style do you screen for?

 

The Contingent Workforce

Highly skilled professionals are fast joining the temp ranks, so start planning your career as a consultant now, says HotGigs CEO Doug Berg

read more | digg story

Why is aging of the workforce significant to employers?

Demographers have presented a compelling case: the 21 st century workforce is – and increasingly will be – different from the workforce of the last century. One important change is the aging of the workforce, a trend expected to continue for several decades. Labor force economists expect significant increases in the percentages of workers 55 and older who will be in the labor force by 2012.

The National Study Report,a research product of The National Study of Business Strategy and Workforce Development authored by Marcie Pitt-Catsouphes, Ph.D., Michael A. Smyer, Ph.D., Christina Matz-Costa, and Katherine Kane, looks deeply into the internal dynamics of workforce analysis and planning, and provides a rich and current set of options for employers to refer to when trying to make sense of today's dynamic workforce.

Employers increasingly understand that the success of their businesses often reflect the adaptations they make to new trends and changes occurring both inside and outside of their organizations. The reports shows conclusively how the “right” adaptations made “just-in-time” may produce competitive advantages; adaptations that are “not enough” or that occur “too late” could result in unanticipated vulnerabilities.

Emotional Intelligence (EI) - An essential skill?

Are you aware of the importance of Emotional Intelligence?

Emotional intelligence (EI) includes abilities such as recognizing, appraising, describing, understanding, and analyzing emotions in self and others, as well as regulating, managing, and adapting one’s emotions in changing situations. EI has been associated with many aspects of daily living, including one’s perceived emotional well-being, self-esteem, happiness, and life satisfaction, general psychological and physical health, and quality of interpersonal interactions. Not surprisingly, EI has also been found to be an important predictor of success in almost any job.

Why is Emotional Intelligence a better approach to identifying leaders?
Well first, the concept of "Intelligence" is typically focused on analytic reasoning, verbal skills, spatial ability, attention, memory and judgment (all of which can have many different definitions). 

Besides, we are all different, and come from many different backgrounds and experiences.  This diversity complicates relationships in the workplace, and the consequences of inability to read others’ emotion at an early stage of development may lead to the development of poor social skills, which can manifest themselves in poor worker-boss or peer-peer relationships on the job.

For example, males tend to be more willing to compromise social connectedness for independence, they are not as good as women at "reading" the feelings of others, and may be more physiologically overwhelmed by marital conflict.  Women tend to have a greater need for "connectedness", have a wider range of emotions and are better at reading emotions than males, and tend to be better at developing social strategies overall and perhaps will tend to be more engaged in marital conflict.

Do these aspects carry over into the workplace - You Bet !

Thus, as individuals grow in responsibility EI becomes more important a factor.  Failure to develop a healthy understanding of emotional behavior can overwhelm solid "technical skills" performance - even to the point of rendering a technically competent person ineffective.

Examples of this are evident on todays workplace.  You may have worked with bosses who exhibit

• "all or nothing" thinking
• overgeneralization
• excessive worrying
• worrying as magical thinking
• disqualifying the position
• jumping to negative conclusions
• “should” statements
• labeling & mislabeling
• personalization
• stonewalling
• criticism; contempt

Since 50% of work satisfaction is determined by the relationship a worker has with his/her boss, it follows that EI should be a prerequisite for effective leadership across borders.

Developing competency as a supervisor/manager requires a higher level of self-mastery and people skills; developing the ability to put yourself into the positions of others is an essential skill today.

Employability Skills - What Are They?

Fundamental Skills - skills needed as a base for further development

• communicate
• manage information
• use numbers
• think and solve problems

Personal Management Skills - personal skills, attitudes and behaviors that drive one’s potential for growth
demonstrate positive attitudes and behaviors

• be responsible
• be adaptable
• learn continuously
• work safely

Teamwork Skills

• skills and attributes needed to contribute productively
• work with others
• participate in projects and tasks

How do these Employability Skills relate
to the Essential Skills we have previously discussed?

The following diagram illustrates the relationship
between these two sets of skills......

Tackling engineering, construction skills a challenge, says report

Restoring or replacing the pipeline that produces the range of skills needed by the construction and engineering industry presents a comprehensive challenge. This was the "overwhelming" conclusion of an investigation into skills for infrastructure delivery by the Construction Industry Development Board

read more | digg story

Literacy and Workplace Skills: How to Assess Levels

Thomas Phillips, Ph.D., an economist, writing for the Ontario Workforce Development Board writes "Our economy has entered a new era. Those with strong communications skills – reading, writing, and speaking – and more particularly those who have the ability to thoughtfully analyze information are the most valued people in our labor market. They are the ones who have more job opportunities, higher pay, and are less often without work than any other group. The ability to communicate and analyze are the keystones of a knowledge economy

Literacy is often considered an either/or issue; one can read and write and do basic math or not. The continuum of literacy and basic skills is becoming increasingly better understood, however, to mean the degree to which people can communicate, learn, adapt to change and deal with complex problems.

Minimum literacy skills for the current economy have been benchmarked and a study of 23,000 working-age Canadians found that 40 percent have marginal to poor skills1. These categories include those at levels one, two and the bottom of level three. The levels are described as:

Level 1: It identifies people who can read, but test poorly. They may have developed coping skills to manage everyday literacy demands but their low level of proficiency makes it difficult for them to face novel demands, such as learning new job skills

Level 2: People can only deal with material that is simple, clearly laid out, and in which the tasks involved are not too complex. It denotes a weak level of skill, but more hidden than Level 1. At this level, people have developed coping skills to manage everyday literacy demands but face difficulty earning new job skills.

Level 3: The minimum skill level suitable for coping with the demands of everyday life and work in a complex, advanced society. It denotes roughly the skill level required for successful secondary school completion and college entry. Like higher levels, it requires the ability to integrate several sources of information and solve more complex problems.

Levels 4/5: It represents people who demonstrate command of higher-order information processing skills. 

21st Century Skills : Do you Have Them?

Because the world of work is changing, the U.S. Departments of Labor and Education formed the Secretary's Commission on Achieving Necessary Skills (SCANS) to study the kinds of competencies and skills that workers must have to succeed in today's workplace.  The results of the study were published in a document entitled What Work Requires of Schools: A SCANS Report for America 2000.  A summary of the findings are provided in the tables below.

 

Table 1: SCANS' Five Competencies

Resources: Identifies, organizes, plans, and allocates resources

 

• Time - selects goal-relevant activities, ranks them, allocates time, and prepares and follows schedules
• Money - uses or prepares budgets, makes forecasts, keeps records, and makes adjustments to meet objectives
• Material and facilities - acquires, stores, allocates, and uses materials or space efficiently
• Human resources - assesses skills and distributes work accordingly, evaluates performance and provides feedback

Interpersonal: Works with others

• Participates as member of a team - contributes to group effort
• Teaches others new skills
• Services clients/customers - works to satisfy customers expectations
• Exercises leadership - communicates ideas to justify position, persuades and convinces others, responsibly challenges existing procedures and policies
• Negotiates - works toward agreements involving exchange of resources, resolves divergent interests
• Works with diversity - works well with men and women from diverse backgrounds

Information: Acquires and evaluates information

• Acquires and evaluates information
• Organizes and maintains information
• Interprets and communicates information
• Uses computers to process information

Systems: Understands complex interrelationships

• Understands systems - knows how social, organizational, and technological systems work and operates effectively with them
• Monitors and corrects performance - distinguishes trends, predicts impacts on system operations, diagnoses deviations in systems performance and corrects malfunctions
• Improves or designs systems - suggests modifications to existing systems and develops new or alternative systems to improve performance

Technology: Works with a variety of technologies

• Selects technology - chooses procedures, tools, or equipment including computers and related technologies
• Applies technology to task - understands intent and proper procedures for setup and operation of equipment
• Maintains and troubleshoots equipment - prevents, identifies, or solves problems with equipment, including computers and other technologies

---

Table 2:  A Three-Part Foundation of SCANS Skills and Personal Qualities

Basic Skills: Reads, writes, performs arithmetic and mathematical operations, listens, and speaks

• Reading - locates, understands, and interprets written information in prose and in documents such as manuals, graphs, and schedules
• Writing - communicates thoughts, ideas, information, and messages in writing; and creates documents such as letters, directions, manuals, reports, graphs, and flow charts
• Arithmetic/mathematics - performs basic computations and approaches practical problems by choosing appropriately from a variety of mathematical techniques
• Listening - receives, attends to, interprets, and responds to verbal messages and other cues
• Speaking - organizes ideas and communicates orally

Thinking Skills: Thinks creatively, makes decisions, solves problems, visualizes, knows how to learn, and reasons

• Creative thinking - generates new ideas
• Decision making - specifies goals and constraints, generates alternatives, considers risks, and evaluates and chooses best alternatives
• Problem solving - recognizes problems and devises and implements plan of action
• Visualizing - organizes and processes symbols
• Knowing how to learn - uses efficient learning techniques to acquire and apply new knowledge and skills
• Reasoning - discovers a rule or principle underlying the relationship between two or more objects and applies it when solving a problem

Personal Qualities: Responsibility, self-esteem, sociability, self-management, integrity, and honesty

• Responsibility - exerts a high level of effort and perseveres towards goal attainment
• Self-esteem - believes in own self-worth and maintains a positive view of self
• Sociability - demonstrates understanding, friendliness, adaptability, empathy, and politeness in group settings
• Self-management - assesses self accurately, sets personal goals, monitors progress, and exhibits self-control
• Integrity/honesty - chooses ethical courses of action

What do these employers do right?

According to Family Business magazine, there are a number of really old family businesses in existence.  One might ask, "what is it that keeps these firms going - generation after generation"?

The quality and consistency of the workforce has been a factor in all of these successful businesses.  many have employee ownership programs in place, all respect the people who have helped maintain the business over time

* Denotes new addition.

1. Kongo Gumi
Construction/Osaka, Japan
Founded: 578
40th generation
www.kongogumi.co.jp
Prince Shotoku brought Kongo family members to Japan from Korea more than 1,400 years ago to build the Buddhist Shitennoji Temple, which still stands. Over the centuries, Kongo Gumi has participated in the construction of many famous buildings, including the 16th-century Osaka castle. Today the family continues to build and repair religious temples and manage general contracting from its Osaka headquarters. Current president is Toshitaka Kongo; his 51-year-old son, Masakazu Kongo, is waiting in the wings.

2. Hoshi Ryokan
Innkeeping/Komatsu, Japan
Founded: 718
46th generation
www.ho-shi.co.jp/jiten/Houshi_E/
According to legend, the god of Mount Hakusan visited a Buddhist priest, telling him to uncover an underground hot spring in a nearby village. The hot spring was found, and the priest requested that his disciple, a woodcutter’s son named Garyo Saskiri, build and run a spa on the site. His family, known as Hoshi, have run a hotel in Komatsu ever since; the current structure houses 450 people in 100 rooms. Zengoro Hoshi is the current patriarch.

3. Château de Goulaine
Vineyard, museum, butterfly collection/Haute Goulaine, France
Founded: 1000
http://chateau.goulaine.online.fr
The castle, owned by the Goulaine family, houses a rare butterfly collection in addition to a museum. It hosts various functions, including weddings. Wine is available for sale at the castle’s vineyards.

*4. Fonderia Pontificia Marinelli
Bell foundry/Agnone, Italy
Founded: c. 1000
Bell foundry founded in the small central Italian town of Agnone, high in the Appenine hills. Still uses the original wax techniques of its founders (a wax “false bell” is overlaid with the real thing); its bells toll in New York, Beijing, Jerusalem, South America and Korea, among other locations. Firm has 20 employees, including five members of the founding Marinelli family. Pasquale Marinelli is current managing director. A museum, opened in 1997, features the work of Pasquale’s brother, sculptor Ettore Marinelli.

5. Barone Ricasoli
Wine and olive oil/Siena, Italy
Founded: 1141
www.ricasoli.it
The Ricasoli barons were first given their land by the Republic of Florence; today their Brolio Estate covers about 3,600 acres. The family’s main focus is its wine production, although 26 acres of the estate are used for olive cultivation.

6. Barovier & Toso
Glass making/Murano Venezia, Italy
Founded: 1295
20th generation
www.barovier.com
The Barovier family produces crystalline glass, mother-of-pearl glass and gold-free cornelian red on Murano Island, about a ten-minute ferry ride from Venice. The Baroviers merged with the Toso family, who were also glassmakers on Murano Island, in 1936.

7. Hotel Pilgrim Haus
Innkeeping/Soest, Germany
Founded: 1304
www.pilgrimhaus.de
The Hotel Pilgrim Haus is operated by the Andernach family in the town of Soest, about 110 miles north of Frankfurt.

8. Richard de Bas
Paper/Ambert d’Auvergne, France
Founded: 1326
www.richarddebas.fr
Richard de Bas has a longstanding reputation for high-quality papers, which has led to many high-profile jobs. The company has supplied paper for limited-edition works by Braque and Picasso. It also operates a museum.

9. Torrini Firenze
Goldsmiths/Florence, Italy
Founded: 1369
www.torrini.com
Jacopus Torrini moved to Florence from his native village of Scarperia to forge armor for Florentine knights. His workshop later evolved into a goldsmith, creating jewels and other precious objects. Perhaps the family’s most valued possession is its secretive and exclusive “Oro Nativo” manufacturing process, a method of working with gold while retaining its most natural color.

10. Antinori
Wine/Florence, Italy
Founded: 1385
19th generation
www.antinori.it
The Antinori family has been in the wine business since Giovanni di Piero Antinori joined the Florentine Guild of Vintners more than 600 years ago. Marchese (or “Count”) Piero Antinori, and his three daughters currently oversee a system of vineyards in Italy, the U.S., Hungary, Malta and Chile that continue to be recognized by consumers and wine critics for their superior-quality Chiantis and other vintages. He sold 49% to British beer brewer Whitbred in 1983, later bought it back. The company has been housed in a Florentine palazzo since 1506.

11. Camuffo
Shipbuilding/Portogruaro, Italy
Founded: 1438
18th generation
The business began in Khanià, a Venetian port on the island of Crete. It was founded by a man locals called “Camuffi” but whose real name was El Ham Muftì. The family has supplied boats to Mohammed the Second, the Venetian Republic, Napoleon, the Asburg Imperial and the Royal Italian navies. Experts refer to a Camuffo boat as “the Stradivarius of the sea.”

12. Baronnie de Coussergues
Wine/Montblanc, France
Founded: 1495
16th generation
www.henokiens.com/index_baronnie_gb.php
When King Charles VIII began selling royal property in France to pay off some of his expenses, Pierre Raymond de Sarret bought the estate known as Coussergues. Today the vineyard produces a wide variety of wines, including Chardonnays, Sauvignon Blancs, Viogniers, Cabernet Francs, Merlots and Cabernet Sauvignons. The Sarret family sells 1.5 million bottles a year and has won numerous gold medals for its wines.

13. Grazia Deruta
Ceramics/Turin, Italy
Founded: 1500
The company produces majolica, a special type of ceramic that pre-dates the 13th century. Current CEO Ubaldo Grazia has expanded the company’s business into the U.S. market and has produced three exclusive designs for Henri Bendel. Grazia has also done work for other major department stores and labels, such as Neiman-Marcus and Tiffany.

14. Fabbrica D’Armi Pietro Beretta S.p.A.
Firearms/Gardone, Italy
Founded: 1526
14th generation
www.beretta.it
Bartolomeo Beretta’s world-class gun-maker is now a Hollywood favorite; its guns appear in the James Bond series, among other films. Beretta’s reputation for quality craftsmanship enabled the company to wrest a $56 million U.S. armed forces contract away from competitor Colt Industries. Beretta is the weapon of choice of other law-enforcement agencies around the world, such as the Italian Carabinieri, French Gendarmes and Texas Rangers. The company also has earned distinction for its line of hunting weapons. Ugo Gussalli Beretta is the company’s current president.

*15. William Prym GmbH & Co.
Copper, brass, haberdashery/Stolberg, Germany
Founded: 1530
www.prym.com
Goldsmith Wilhelm Prym started a brass and copper manufacturing business in Aachen in 1530. In 1642, the Protestant Prym family lost its guild rights in the Catholic city of Aachen and moved to Stolberg. In the 19th century, Prym developed the first finished products made of brass, iron and steel and later manufactured the first metal haberdashery products to be made mechanically. Michael Prym (born 1943) and Axel Prym (born 1950) are among the current company managers.

16. John Brooke & Sons
Woolens/Huddersfield, United Kingdom
Founded: 1541
15th generation
www.yorkspark.co.uk
The company, founded by John Brooke, has provided fabrics for British troops (Battle of Trafalgar, World War II), French troops and Russian military personnel. In the 19th century it had 220 looms and 900 employees, down to 280 by 1969. Today it’s headed by Mark Brooke and his brother Massimo Brooke. Mark has changed the company’s focus within the past decade, abandoning manufacturing and instead creating an entrepreneurial development park in the firm’s old mill buildings.

17. Codorniu
Wine/Saint Sadurní d’Anoia, Spain
Founded: 1551
www.codorniu.es
Jaime Codorniu acquired the company in 1551, beginning centuries of family ownership. In 1976 King Juan Carlos I declared the Codorniu estate a national historic and artistic monument. The estate is visited by 200,000 people every year and produces about 60 million bottles of wine annually.

18. Fonjallaz
Wine/Lavaux, Switzerland
Founded: 1552
13th generation
www.fonjallaz-vins.ch
Pierre Fonjallaz began the family business when he “devoted himself to the growing of the vine,” as the label on a bottle of Fonjallaz wine will tell you. The company is now headed by Patrick Fonjallaz.

19. von Poschinger Manufaktur
Glassmaking/Frauenau, Germany
Founded: 1568
13th generation
www.poschinger.de
The von Poschinger glassworks in Germany began in 1568 when Joachim Poschinger took ownership of a glass factory near Frauenau, near the Czech border. Today the business is divided into three areas—farming, forestry and glass works—though glassmaking is still the focal point of family business affairs.

20. Hacienda Los Lingues
Ranch/San Fernando, Chile
Founded: c. 1575
15th generation
www.loslingues.cl
The Angostura Estate, located in Chile’s Central Valley 78 miles south of Santiago, was originally granted by royal decree of Spanish King Felipe II to Don Melchor Jufré del Aguila for merit in the arts of war and fine writing. Currently dedicated to the hotel business. Named best wine valley in the world by Wine Enthusiast magazine; has a strategic agreement with Viña Los Vascos (Domaines Barons de Rothschild [Lafite]) under which Viña Los Vascos produces, bottles and labels a selection of five wines under the trademarks Hacienda Los Lingues and Los Lingues. It’s also the home of one of the most prestigious horse stables in the Americas: the Aculeo Stable, which features horses brought to Spain by the Moors in 711 and later brought to the New World by the Spanish Conquistadors. Family member Germán Claro Lyon is the general manager.

21. Wachsendustrie Fulda Adam Gies
Candles, wax figures/Fulda, Germany
Founded: 1589
Maker of candles and wax figures still operated by the founding Gies family.

22. Berenberg Bank
Banking/Hamburg, Germany
Founded: 1590
www.berenberg.de
One of the few remaining independently owned banks in Germany.

23. R. Durtnell & Sons
Construction/Kent, United Kingdom
Founded: 1591
12th generation
www.durtnell.co.uk
Founder John Durtnell and his brother Brian built their first house in 1593. It still stands and is occupied to this day. The company, based in Kent, is extremely versatile; its projects have included the Royal Military Academy, Chartwell House (Winston Churchill’s home) and Buckingham Palace.

24. J.P. Epping of Pippsvadr
Grocers/Germany
Founded: 1595

25. Eduard Meier
Shoes/Munich, Germany
Founded: 1596
13th generation
www.edmeier.de
The company today is run by Peter Eduard Meier and his sister Brigitte. Its product line consists of about 4,500 items.

*26. Toraya
Confectioners/Tokyo, Japan
Founded: pre-1600
17th generation
www.toraya-group.co.jp
Japan’s oldest traditional confectionery has been making the sweet delicacy known as wagashi since its founding in Kyoto by Enchu Kurokawa. After his son Kichiemon Kurokawa cultivated relationships with Japan’s nobility, the firm became purveyor to Japan’s Imperial Court in the 17th and 18th centuries. The firm moved to Tokyo in 1879 and opened its first branch retail outlet in 1962. Today, under Mitsuhiro Kurokawa, a former banker, the firm operates 79 shops with revenues of about $150 million.

27. Tissiman & Sons Ltd.
Tailors and outfitters/Bishop’s Stortford, United Kingdom
Founded: 1601
www.tissimans.co.uk
Established as a tailor, draper and undertaker; now offers formal and casual clothes and shoes. The original building in Bishop’s Stortford (which dates from about 1360) is still in use.

*28. Enshu Sado School
Ceremonial tea school/Tokyo, Japan
Founded: c. 1602
13th generation
www.enshuryu.com
The school has thrived for 400 years, imparting the traditional Sado tea ceremony and its culture to Japanese. Founded by Lord Enshu Kobori (1579-1647), who served as official tea instructor for Japan’s second and third shogun and built the famous Nagoya and Osaka castles. Current grand master Sojitsu Kobori succeeded his father in 2001 at age 44 and now oversees a staff of 20 with 30,000 practitioners, 53 local chapters in Japan, international chapters in Holland and Korea, and a school in Singapore. He goes to the school’s ancestor room each morning to pay his respects to his forebears.

29. Takenaka
Construction/Osaka, Japan
Founded: 1610
www.takenaka.co.jp
Takenaka has built office buildings for some of Japan’s major corporations, such as Mitsui Bank and Nippon Life Insurance. The family company has won many awards for design, technique and quality.

30. Mellerio dits Meller
Jewelry/Paris, France
Founded: 1613
15th generation
www.mellerio.fr
Members of the Mellerio family from Lombardy, Italy, became seasonal workers in France in the 16th century as purveyors of handcrafted jewelry. The family became royal favorites when it helped foil an attempted assassination of King Louis XIII. Located today near the Place Vendôme in Paris, Mellerio is known for fine jewelry and as designers and creators of the French Open tennis championship trophies.

31. Cartiera Mantovana Corp.
Paper/Mantua, Italy
Founded: 1615
www.cartieramantovana.it
The Marenghi family, descendants of Riccio da Parma (a knight famous for his battles in the early 1500s), owns the company. On July 1, 1615, the Duke of Mantua granted the family the privilege to make and and sell paper; production began that year. The company is currently run by Cristina Marenghi and her sons Marcofabio, Alberto and Vittorio.

32. Zildjian Cymbal Co.
Cymbals/Norwell, Mass.
Founded: 1623
14th generation
www.zildjian.com
Founded in Constantinople by an alchemist named Avedis I, who discovered an extremely musical metal alloy to create powerful, durable cymbals. The sultan named him “Zildjian,” Armenian for “cymbalsmith.” The family arrived in the U.S. in 1909, in time for Avedis Zildjian III to establish ties with the hot new jazz drummers of the day. His son Armand (1921-2002) created modern factory. Today his daughters Craigie (CEO) and Debbie (VP/human resources) run the company, the first women chiefs in the firm’s long history.

33. Kikkoman
Soy sauce/Noda, Japan
Founded: 1630
www.kikkoman.com
On the run after her husband’s military defeat and death at the Osaka castle in the 16th century, widow Shige Maki escaped to Noda, Japan, and established a small business making what was to become soy sauce. The family business became a unified company in 1917 when eight branches of the Mogi family merged their companies together. The company has grown into the world’s largest producer of soy sauce products.

34. Sumitomo Corp.
Conglomerate/Tokyo, Japan
Founded: 1630
www.sumitomocorp.co.jp
Masatomo Sumitomo opened a medicine and book shop in Kyoto in the 17th century. As time went on, various members of the family added to the conglomerate, making it what it is today. Sumitomo Group’s current core consists of 20 companies focusing on banking, shipbuilding, mining, glass production, electronics, cement, lumber and chemicals.

35. Akerblads
Hotel/Tällberg, Sweden
Founded: 1630
21st generation
www.akerblads-tallberg.se
This charming hotel in Tällberg is currently run by members of the 19th through 21st generations of the Akerblads family. The property has been remodeled and expanded over the years but still conveys a 17th-century atmosphere while offering excellent cuisine and warm Swedish hospitality.

36. Tuttle Farm
Agriculture/Dover, N.H.
Founded: 1635-38?
11th generation
Founder John Tuttle left England in 1635, survived a shipwreck off the Maine coast and arrived in Dover with his wife and four-year-old daughter. His 240-acre farm grows vegetables and strawberries and operates retail shop on site. Twelfth-generation member Evan Hourihan, who is in his 20s, has expressed interest in the family farm.

37. Gekkeikan
Sake/Fushimi, Japan
Founded: 1637
13th generation
www.gekkeikan.co.jp
The Gekkeikan brewery was established by Jiemon Okura in the town of Fushimi. The quality of its sake has led to the company’s appointment as the official supplier of the Japanese Imperial household. Currently, the business makes more than 170 different products and exports to more than 60 countries.

38. Shirley Plantation
Historical site/Charles City, Va.
Founded: 1638
11th generation
www.shirleyplantation.com
Virginia’s oldest plantation was settled in 1613 on the James River between Richmond and Williamsburg (near the present Charles City) by Sir Thomas West. Operated as a tobacco and grain farm, 1613-1952. Acquired in 1638 by Edward Hill and managed by his descendants ever since. His great-granddaughter Elizabeth Hill married John Carter in 1723; site has been owned since then by their descendants. Under tenth-generation owner Charles Hill Carter Jr. and his wife, it was converted to a tourist attraction in 1952; since 1998, it has hosted weddings and corporate events as well under the Carters’ children.

39. Hugel et Fils
Wine/Riquewihr, France
Founded: 1639
12th generation
www.hugel.com
The Hugel family’s roots in the war-torn Alsace-Lorraine region of France reach back to the 15th century. In 1639 the family began to make wine in the town of Riquewihr. Today its vintages have an outstanding international reputation and are exported to more than 100 countries.

40. James Lock & Co.
Hatters/London, United Kingdom
Founded: 1642
www.lockhatters.co.uk
The company was founded by James Lock and now makes men’s and women’s hats. One of its most recognized creations is the bowler.

41. Barker’s Farm
Dairy and apples/North Andover, Mass.
Founded: 1642
11th generation
Family farm now run the Barker family. Visitors can pick produce.

42. G.C. Fox & Co.
Shipping agent/Falmouth, United Kingdom
Founded: 1646
Shipping agent (now travel agency as well) founded by George Croker Fox.

43. R.H. Levey & Son
Funeral services/Stansted Mountfitchet, United Kingdom
Founded: 1649

44. William Adams & Sons
Potters/Stoke-on-Trent, United Kingdom
Founded: 1650
12th generation
www.thepotteries.org/potters/adams.htm
The family has been producing pottery since at least 1448. In 1650, brothers William and Thomas established their pottery business in Burslem, about 35 miles south of Liverpool. It’s currently run by members of the 11th and 12th generations.

45. Ulefos Jernvaerk
Metals, milling, forestry/Telemark, Norway
Founded: 1657
On Aug, 8, 1657, King Fredrik III gave a royal decree allowing the Cappelen family to begin the company’s operations. The family has become involved in many different businesses over the years: owning ships, trading and producing stoves and manhole covers. The company is currently Norway’s market leader in manhole covers, which accounts for 70% of the family’s business.

46. Van Eeghen
Trading company/Amsterdam, Netherlands
Founded: 1662
14th generation
www.vaneeghen.com
Christiaen Van Eeghen established himself circa 1633 in Aardenburg (in the present Flanders, Belgium) as a cloth merchant. His son Jacob van Eeghen founded Van Eeghen & Co. in 1662 in Amsterdam, where the business remains. Subsequent generations launched sailing ships to spread their markets along historic spice routes to British colonies and the Far East. Today Van Eeghen continues its involvement with world trade but specializes in food products.

47. Schwarze & Schlichte
Distillery/Oelde, Germany
Founded: 1664
12th generation
www.schwarze-schlichte.de
Jan Swarte (the surname was later changed to Schwarze) began the family business in Westphalia, where he was a farmer and a distiller. Four generations later, Hermann Josef Schwarze bought a house at Herrenstrasse, where the family still lives. This house serves as the company’s headquarters. The Schwarze Group acquired the Schlichte brands in the 1990s.

*48. The Seaside Inn and Cottages
Innkeeping/Kennebunkport, Maine
Founded: 1667
12th generation
Mason family
www.kennebunkbeach.com
At the request of Fernando Gorges, agent for King Charles II, John Gooch was asked to reside on this oceanfront peninsula at the mouth of the Kennebunk River to ferry travelers across in the 1640s. He provided rooms and operated a tavern for travelers who stayed in the area. The family’s first dated record is Gooch’s will, dated 1667. The property was passed down for generations to the first-born son. Four generations ago the Gooches had only daughters, and the name “Severance” was introduced. The current 12th-generation innkeeper, Patricia Mason—daughter of Mike and Sandy Severance—now operates the inn with her husband, Ken.

49. Early’s of Witney
Blankets/Witney, United Kingdom
Founded: 1669
Richard Early established a blanket factory in Witney in 1669, mostly contracting to spinners who worked in their homes. Family’s first weaver was his son Thomas. Brian Crawfford of the eighth generation (his mother was an Early) was with the firm from 1949 to 1986.

50. C. Hoare & Co.
Banking/London, United Kingdom
Founded: 1672
11th generation
www.hoaresbank.co.uk
The Hoare bank in London is the last survivor of the English private deposit banks that were originally established in the 17th and 18th centuries. The bank was founded by Richard Hoare and is now run by members of the tenth and 11th generations. The family’s pride in close customer relationships and meticulous service has attracted famous customers, including Samuel Pepys, Queen Charlotte, furniture makers Thomas Chippendale & Son, Lord Byron, Jane Austen and various prime ministers.

*51. Firmin & Sons Ltd.
Uniforms and insignia/Birmingham, United Kingdom
Founded: 1677
www.firmin.co.uk
Britain’s leading manufacturer of military and civil regalia (uniforms, badges, buttons, medals, swords, etc.) has served the British monarchy since about 1750. Past customers include Lord Nelson and his men at the Battle of Trafalgar, the Duke of Wellington at the Battle of Waterloo and the armies of both North and South in the U.S. Civil War.

52. Viellard Migeon & Cie.
Iron making/Forges de Morvillars, France
Founded: 1679
www.vmchooks.com
The business was started by an ironmaster named Nicolas Viellard and met with significant success after the French Revolution. During this time the business adopted a strategy of cultivating family alliances to consolidate the iron works in Belfort, about 35 miles north of Toulouse. It’s now one of the world’s leading makers of fishhooks.

53. Miller Farm
Agriculture, timber/Frederica, Del.
Founded: 1684
The farm has remained in the Miller family’s hands through nine generations. Its tillable land is currently leased to a local farmer.

54. Gradis Corp.
Wine trading/Bordeaux, France
Founded: 1685
The Gradis family, Jewish refugees from Portugal, settled in Bordeaux in the late 1500s. Diego Gradis later began the family wine trading business. During the Seven Years’ War (1756-63), family ships were used to re-supply troops in Canada. During World War I, the French government commissioned the family to ensure the supply of sugar for France. Today, the family has returned to its roots in wine trading.

55. Toye, Kenning & Spencer
Weavers/London, United Kingdom
Founded: 1685
www.toye.com
Toye, Kenning & Spencer holds a royal warrant and over the years has produced much of the U.K.’s regalia, medals and uniforms. Brian Toye is the current chairman.

56. Yamamotoyama
Tea/Japan
Founded: 1690
www.yamamotoyama.com
The Yamamotoyama family began producing premium teas in Japan more than three centuries ago. The company is now the oldest family-owned tea business in the world.

57. Delamare et Cie.
Packaging materials/Criquebeuf-sur-Seine, France
Founded: 1690
www.henokiens.com/index_delamare_fr.php
The company was founded by André Delamare and is now run by Franéois Delamare. Family members initially worked with wood, making carts and stagecoaches. Eventually they expanded into plastics and adhesives in the packaging market. The family has earned two top packaging awards, in 1986 and 1988. Today it conducts research on recycling and transformation of industrial waste.

*58. Nolet Distillery (Ketel One Vodka)
Distillery/Schiedam, Netherlands
Founded: 1691
Tenth generation
www.ketelone.com
Since its founding by Joannes Nolet (1638-1702), the Nolet family’s distillery in Schiedam has been passed from father to son, each zealously guarding the family’s secret vodka formula. The company name refers to the family’s first distilling kettle. Current proprietor Carolus Nolet, 63, maintains the family tradition of distillation by hand.

59. Folkes Group
Real estate and engineering/Lye, United Kingdom
Founded: 1697
Seventh generation
www.folkesholdings.com
The company began by making chain mail and swords and is now the oldest firm with a current stock market listing in the United Kingdom. In addition to making real estate investments, the company produces specialized cargo handling equipment, large crankshafts, roofing materials and other products.

60. Berry Brothers & Rudd Ltd.
Wine merchants/London, United Kingdom
Founded: 1698
www.bbr.com
Family of coffee, tea and spice merchants gravitated to wines and spirits later. They earned the right to supply the British royal family in 1760 and continue to do so—they currently hold royal warrants to the Queen and the Prince of Wales. The family operates out of the same shop where they began three centuries ago.

61. Shepherd Neame
Brewer/Faversham, United Kingdom
Founded: 1698
Fifth generation
www.shepherd-neame.co.uk
Britain’s oldest brewer, founded by Capt. Richard Marsh, who was the mayor of Faversham, in Kent. Samuel Shepherd and his sons Julius and John eventually bought the business. When Percy Beale Neame joined the partnership in 1864, the company’s beer began to gain widespread renown. The Neame family has remained in control ever since.

62. Allandale Farm
Fruit, produce, flowers/Brookline, Mass.
Founded: 1700?
www.allandalefarm.com
Last working farm within Boston-Brookline limits; only one of six farms left within Route 128 Beltway. Also operates summer outdoor program for children.

*63. Farina Gegenüber
Fragrances/Cologne, Germany
Founded: 1709
Eighth generation
www.farina1709.com
The world’s oldest perfume company was launched in Cologne by Johann Maria Farina (1685-1766), who made his city famous by calling his new fragrance Eau de Cologne. His namesake and eighth-generation descendant, Johann Maria Farina, runs the firm today.

64. William Dalton & Sons
Pest control/United Kingdom
Founded: 1710

65. Cooke Farm
Farm/Wallingford, Conn.
Founded: 1720?
Tenth generation
Founded 1720 or earlier, once a thriving 550-acre dairy operation. Tenth-generation proprietor George Cooke stopped milking cows in 1995, sold off most acreage and developed an industrial park. The business is now a general contractor and leases its remaining land to a tenant farmer.

66. Nourse Family Farm
Agriculture/Westborough, Mass.
Founded: 1722
www.noursefarm.com
Farm established in 1722 by the grandchildren of Rebecca Nurse, hanged for witchcraft in Salem, Mass., in 1692. The family fled Salem and in 1722 purchased land on the frontier in Westborough, where descendants have farmed the 140-acre spread for more than 280 years. Jonathan Nourse, proprietor since 1971, has expanded into prepared foods (jams, jellies, pies, etc.).

67. Tissages Denantes
Cloth/Grenoble, France
Founded: 1723
Even with more than 400 employees, the company preserves its traditions, which began in the 18th-century French trade fairs. Michel Denantes and his wife, Barbe, established a reputation for fine cloth at these fairs.

68. Amarelli Fabbrica de Liquirizia
Licorice/Rossano Scalo, Italy
Founded: 1731
eng.liquirizia.it
The family’s roots in Italy’s southern Calabria region pre-date the year 1000. Fortunato Amarelli created the Amarelli company with his son in Rossano in 1731, harvesting licorice to sweeten his land when it lay fallow. In 1987 the company won the gold medal from the Italian Chemical Company for combining traditional craftsmanship with modern technology.

69. Fratelli Piacenza Corp.
Woolens/Pollone, Italy
Founded: 1733
11th generation
www.piacenza1733.it
Pietro Francesco Piacenza created the first woolen mill in Pollone, a small town nestled at the foot of the Alps, near the Swiss and French borders. The family prides itself on its strict quality standards—its method of producing wool takes up to six times longer than some more modern techniques. The company’s president today is Riccardo Piacenza.

70. Taittinger Champagne
Champagne/Reims, France
Founded: 1734
www.taittinger.com
The business was begun by Jacques Fourneaux. After World War I, the Taittinger family merged with Fourneaux-Forest (as the company was known at the time). The Taittingers ultimately took control of the operation. Claude Taittinger runs the business today.

71. William Clark & Sons
Linen/Upperlands, Northern Ireland, U.K.
Founded: 1739
Ninth generation
www.wmclark.co.uk
The family has operated for more than 250 years as a manufacturer of linens in Northern Ireland. Their international reputation for quality and value has made Irish linen perhaps more highly prized than any other cloth. Founded by Jackson Clark, the company was named for his great-great-grandson William; it’s now run by Bobby and Stephen Clark of the ninth generation.

72. Lyman Orchards
Agriculture/Middlefield, Conn.
Founded: 1741
Eighth generation
www.lymanorchards.com
The 1,100-acre farm today offers an ambitious variety of food products (cider, apple pies, etc.), events (golf tournaments, fund-raisers) and tours.

73. John Whitley Farm
Agriculture/Williamston, N.C.
Founded: 1742
Eighth generation
Oldest farm in North Carolina. Family mementos include the original deed with wax seal of the king of England and a note from Theodore Roosevelt thanking the Whitleys for lending him their binoculars. The land is now leased for tobacco, corn, wheat, peanuts, soybeans.

74. Boplaas
Agriculture, orchards/Koue Bokkeveld, Cape Town, South Africa
Founded: 1743
Ninth generation
The farm was founded by Isaak Wilhelm Van der Merwe and is now run by two brothers, Frans and Nicolaas Van der Merwe. The family also has built a literary legacy through poet Isaac Wilhelmus Van der Merwe, known nationally as “Boerneef,” and current author Carl Van der Merwe (eighth generation). The family farm was declared a national monument in 1973.

75. Aubanel Publishing Co.
Publishing/Avignon, France
Founded: 1744
The business was started by Antoine Aubanel in Avignon. Rome awarded Antoine the title of “master printer” in 1756, and in 1780 he was appointed the official printer to the Pope, an honor that was to be handed down from generation to generation. The family refused to publish Napoleon Bonaparte’s book Le Souper De Beaucaire.

76. Fonderia Daciano Colbachini & Figli
Bell maker/Padua, Italy
Founded: 1745
www.henokiens.com/index_colbachini_gb.php
The foundry was established by Giuseppe Colbachini when he joined with his three brothers to make bells. The Colbachini family’s talents earned them the prestigious title of ‰Pontifical Foundry” on Jan. 17, 1898. To this day, Fonderia Daciano Colbachini & Figli is the only maker of bells in the world that is able to stamp its products with the Papal coat of arms. The business is currently directed by Giovanni Aldinio-Colbachini.

77. J.D. Neuhaus Hebezeuge
Hoist manufacturers/Witten-Heven, Germany
Founded: 1745
Seventh generation
Johann Diederich Neuhaus began the business when he joined the Factory Register in Germany as a manufacturer. The company started by producing wooden jacks, which were in high demand by carters who would constantly break their wheels on the rough terrain of 18th-century roads. In 1952 the company invented the air hoist, which was much safer than the electrical hoists produced at the time. Today, the company’s products are sold in 90 countries. One product, the Gorilla V, is reportedly the world’s most powerful air hoist: It can lift 250 tons. Johann Diederich Neuhaus is the current chairman.

78. Villeroy & Boch
Housewares/Mettlach, Germany
Founded: 1748
www.villeroy-boch.com
The family business began in Lorraine when François Boch, then an iron founder, started making ceramic tableware. In 1791, Nicolas Villeroy established a nearby ceramic factory. In 1836, these two families merged their factories to form Villeroy & Boch.

79. Zenith Pipe Company
Tobacco pipes/Gouda, Netherlands
Founded: 1749
Eighth generation
Aart van der Want currently runs the company.

80. Parlange Plantation
Farm/New Roads, La.
Founded: 1750
www.pcchamber.org/parlange.htm
One of the state’s oldest plantations; descendants of first owner Marquis Vincent de Ternant still live there. Originally grew indigo and cotton; now sugarcane, soybeans, corn and Brahmin cattle. The house, open for tours, contains original Louis XIV- and Louis XV-style furnishings and French objects handed down through generations. A basement museum displays antiques: blacksmith tools, cotton scales, sugar kettles (formerly used to boil indigo beans down to a dye), candle molds, and an 1842 inventory of the estate, which lists livestock by name and ranks the value of each slave by age and ability.

81. Marie Brizard & Roger International
Distiller/Bordeaux, France
Founded: 1755
Eighth generation
www.marie-brizard.com
The company traces its origins to 18th-century Bordeaux, where, as legend has it, Marie Brizard saved a sailor from death. To show his gratitude, the sailor told Marie about an elixir that supposedly could cure every type of ill. Marie joined with her nephew Jean-Baptiste Roger to start the family company by producing the “elixir” known as anisette. The business is still centered in Bordeaux and is currently run by Jean-Baptiste Roger. Today the company’s products can be found in 130 countries.

82. Joseph Drouhin
Wine/Beaune, France
Founded: 1756
www.drouhin.com
Parts of the family’s wine cellars date to the 13th century. One portion of their cellar was built in the 16th century for the king of France. The family’s cellars have been classified as historical treasures. Today the estate covers more than 162 acres. Family members Robert, Philippe, Véronique, Françoise and Frédéric currently run the winery.

*83. Franz Haniel
Conglomerate/Duisburg, Germany
Founded: 1756
www.haniel.de
Family-owned conglomerate based in Duisburg controls Gehe, Europe’s biggest drug wholesaler, and Lloyd Chemists, a household name in Britain. It also has large stakes in retailers, mail-order houses, steel recycling, concrete blocks and disaster recovery services. Sales exceeded $25 billion in 2002. The company was founded by Jan Willem Noot and later renamed for his grandson Franz Haniel. About 520 Haniel family members are shareholders (although an unwritten rule precludes them from working there full-time). Franz Haniel, 49, is chairman of the firm’s supervisory board.

*84. Riedel Glas GmbH
Glassmaking/Kufstein, Austria
Founded: 1756
11th generation
www.riedelcrystal.com
Johann Christoph Riedel (1678-1744) journeyed throughout Europe trading glass. His son Johann Carl Riedel (1701-1781), a guilder and glasscutter, operated his own workshop. Grandson Johann Leopold Riedel (1726-1800) founded glass factory in 1756, benefited from the need to rebuild windowpanes after the Seven Year War (1756-1763) between Austrians and Prussians. The company is now known for making wineglasses. Georg Riedel of the tenth generation is the president. Eleventh-generation member Maximilian Riedel (born 1977) is in charge of the North American market; Laetizia Riedel (born 1974), a lawyer, plans to become the firm’s legal adviser.

85. Lanificio Conte S.p.A.
Woolens/Schio, Italy
Founded: 1757
www.henokiens.com/index_lanificio_gb.php
The business was started when Antonio Di Giovan Battista bought a woolen mill in 1757. The current president is Gemma Boniver Conte. The firm has cultivated a reputation for fine women’s clothing.

86. Jose Cuervo
Tequila/Tequila, Mexico
Founded: 1758
www.cuervo.com
José Antonio de Cuervo acquired a land grant from the king of Spain in 1758. In 1795, José Maria Guadalupe Cuervo was granted the first license from the king to produce tequila. The family business is now Mexico’s oldest existing company. In Spanish, Cuervo means “crow,” the symbol the firm uses to identify its products.

87. Waterford Wedgwood
Crystal, china, & cookware/Dublin, Ireland
Founded: 1759
www.waterfordwedgwood.com
Waterford Wedgwood is perhaps the world’s leading maker of luxury crystal, china, ceramics and cookware. The company’s most visible product is the large crystal ball lowered every New Year’s Eve in New York’s Times Square. Chairman Tony O’Reilly and his brother-in-law control about 27%.

88. Creed Perfume
Perfumes/Paris, France
Founded: 1760
Seventh generation
www.parfumsraffy.com
The business was started in the U.K. in 1760 when James Creed received an appointment from King George III to make fragrances. The company moved its operations from London to Paris in 1854. Prince Charles and the late Diana, Princess of Wales, both commissioned the company to make scents for them. Today the company has 238 fragrances in its line and is run by Olivier Creed.

89. Griset
Foundry/Villers-St. Paul, France
Founded: 1760
www.griset.com
Antoine Griset established the family’s first metal foundry in Paris in 1760. The factory was moved to Rue Oberkampf in Paris in 1825. Here the platinum bar used by the International Bureau of Weights and Measures to denote the “standard meter” was first produced.

90. Faber-Castell
Writing instruments/Stein, Germany
Founded: 1761
Eighth generation
www.faber-castell.com
The company was founded in Stein, Germany (near Nuremberg), when Kaspar Faber, a carpenter, produced his own pencils. Count Anton Wolfgang Graf von Faber-Castell currently manages the company, which offers about 2,000 products with 2002 sales of $263 million.

91. Möller Group
Metal products/Bielefeld, Germany
Founded: 1762
Seventh generation
www.henokiens.com/index_moller_gb.php
The family can be traced back to 1575. The Möllers began working with copper in 1762. Successive generations expanded the family’s focus to include a tannery and leather goods factory (1827), an engineering division (1863) and a plastics division (1936). Dr. Peter von Möller, who represents the seventh generation, currently runs the company.

92. Bachman Funeral Home
Funerals/Strasburg, Pa.
Founded: 1769
Eighth generation
www.bachmanfuneral.com
Johannes Bachman, a Swiss Mennonite, began as cabinetmaker in Lancaster County, Pa., and evolved into coffins and funerals. His original business ledger (in German), dated April 1769, has been passed to the present eighth generation. John D. Bachman is the current director.

93. Silca
Keys & key cutting machines/Vittorio Veneto, Italy
Founded: 1770
Fifth generation
www.silca.it
Camillo Bianchi started the business when he invented the key-cutting service. The company serves more than 130,000 key-cutting centers, locksmiths and manufacturers in the security and automotive industries worldwide.

94. Osborne y Compania
Brandy and sherry/Cadiz, Spain
Founded: 1772
Sixth generation
The business was started by an Englishman, Thomas Osborne Mann, who in the late 1700s owned an export agency in Cadiz. He enjoyed early success through his friendship with a British consul, who allowed him to store his wines in the consulate’s personal cellar. Today the company has about 700 employees and is headed by Tomas and Ignacio Osborne.

95. Editions Henry Lemoine
Music publishing/Paris, France
Founded: 1772
www.editions-lemoine.fr
The family business was begun by Antoine-Marcel Lemoine in Paris. In 1810 he published the Messe Solennelle, composed for the coronation of Napoleon I. The company also published the works of Chopin, Berlioz, Donizetti, Halevy, Franck, Gounod, Messiaen and Piazzolla. Pierre Lemoine currently heads the company.

96. Stuart Land Co. of Virginia
Cattle/Rosedale, Va.
Founded: 1774
Eighth generation
Beef cattle operation still functioning. Henry Smith II started Clifton Farm. When his great-granddaughter Mary Taylor Carter married William Alexander Stuart, she brought a dowry of 80,000 acres, which Stuart added to his own large land holding. Current proprietor William (Zan) Stuart is eighth generation from founder; he has no children in the business, but his grandchildren may succeed him.

97. JB Fernandes & Sons
Tools & ironwares/Lisbon, Portugal
Founded: 1778
Sixth generation
www.redcube.org/JBF
In 1778 an earthquake ruined much of Lisbon, then one of Europe’s most brilliant capitals. This disaster prompted Ignacio Jose Fernandes to open a business selling tools and iron goods to help rebuild the city. Today the firm is an industry leader in Portugal.

98. St. John Milling Co.
Milling, farm products/Watauga, Tenn.
Founded: 1778
Sixth generation
Stone mason Jeremiah Dungan built the original foundation for the mill and stone manor (still standing) and ran the mill with his children Jeremiah and Mary D. Hendrix. The mill passed to his son Jeremiah’s daughter Mary and her husband, John Houston (brother of frontier hero Sam Houston), and then to their sons John Jr. and William Houston. They were succeeded in 1866 by George W. St. John (1837-1904), great-nephew of Jeremiah Dungan. His son James St. John (1874-1956) inherited the mill from his father in 1904. His son George St. John, an electrical engineer, succeeded him and converted the farm’s power source from water to electricity. Today the mill is owned by George’s daughter and son-in-law, Elizabeth and Ron Dawson. The operation changed from general feed and milling to a feed and seed store. Owing to shifting boundaries, the company has paid taxes in three different states: North Carolina, Tennessee and the short-lived “State of Franklin.”

99. Ditta Bortolo Nardini
Distillery/Bassano del Grappa, Italy
Founded: 1779
www.nardini.it
Bortolo Nardini founded the distillery when he bought an inn next to the famous Bassano Bridge, about 45 miles northwest of Venice. The inn became known as the “Grapperia Nardini.” Grape pomace acquavite (known as grappa) had been made by peasants living in the area before the Nardinis arrived. Nardini introduced technology to the process of distilling the seeds, skins and stems left at the end of the winemaking process, making it more modern and scientific.

100. Laird & Co.
Brandy Distiller/Scobeyville, N.J.
Founded: 1780
www.lairdandcompany.com
America’s first large-scale distiller produces AppleJack brandy, vodka, gin, scotch, bourbon, tequila, wines, etc. Robert Laird, Revolutionary War soldier, first distilled AppleJack in 1780 to serve at inn, provided brandy to George Washington.

About Old dogs, new tricks

In her article "Old dogs, new tricks" Paula Keter, editor of T+D magazine at ASTD touches on a topic of importance, namely, peoiple who are in todays workforce at all ages that have failed to keep their skillsets up to date with the needs of the marketplace.

The article refers to a good column contrinuted by Nan S. Russell. The former QVC vice president is a very busy author and speaker, and she grinds out a regular syndicated column on this topic.  “I've met too many people in the workplace who think they only need the skills and knowledge they have. They're content doing things the way they've always done them,” writes Russell. “They think they know what they need to know. But they're wrong. People who stop learning stifle their opportunities, reduce their results and limit their life's potential.”

Workers need to think about education as "Fire Insurance" (e.g. insurance against getting fired for not having the necessary level of skill).  With so many educational opportunities today, there is simply no reason for workers not to polish old skills and acquire new ones.

RedVector, an online education provider, offers three levels of online training.  The "ESSENTIALS" level providing "newbies" information at a beginner level, "INTERMEDIATE" level getting into more meaty topics and ADVANCED level getting into specific advanced applications. 

Adult learners may be coming back to their first exposure to education after many years out of the classroom and need a means to gradually "wade into the water", so as to lose their hesitancy about taking on new learning material, but most important, that they feel that they have had SUCCESS getting through the material.  Unfortunately, many learners are scared off when they want to re-enter the water by material that's over their heads.  That's why I like the three level approach the best.

Make sense?

More than half of US workers are slackers

More than half of US workers are slackers, but the slackers don't see themselves as slackers. Men more so than women.

read more | digg story

Training talent critical to workforce development

Global trends indicate that economies, and companies, are developing knowledge-based business cultures. It is therefore becoming increasingly important that organisations measure themselves – not only in terms of profitability and turnover, nor product diversification and market share – but in terms of the fundamental cornerstone of business: people.”

According to CRF’s HR Benchmark™, the scientific research survey used to determine the best employers in the eight countries in which CRF operates, the current global business environment is characterised by an increasing war for talent. CRF maintains that human resource management and strategy is fast becoming the key organisational differentiator in this ‘war’.

As such, companies need to continually look for new measures to interpret their effectiveness in attracting top talent in the market, and retaining and investing in their A-perfomers.

“One of the primary aspects highlighted in the HR Benchmark™ is how companies manage talent in terms of training. 

“Over 30 percent of the leading employers that participated in the 2006 survey view training as a highly important facet in maximising the talents of their employees, and ultimately the success of their business. 

“Traditional training is still in place, but the introduction of ‘soft’ training programmes such as mentoring, emotional intelligence and coaching is becoming increasingly popular to develop graduates and executives,” says Baalbergen.

“What we found particularly interesting is that a quarter of respondents prefer to outsource their training. This indicates to us that the corporate view on staff training is become increasingly focused as they prefer professional trainers to inject real muscle into traditional in-house training methods,” continues Baalbergen.

Sierk Baalbergen, CRF Country Manager says, “The war for talent is on – this is a statement that is heard time and again in boardrooms around the world. Global trends indicate that economies, and companies, are developing knowledge-based business cultures. It is therefore becoming increasingly important that organisations measure themselves – not only in terms of profitability and turnover, nor product diversification and market share – but in terms of the fundamental cornerstone of business: people.”

“We also found that less than 5 percent of all surveyed organisations see HR as a key driver of internal skills growth. That, of course, presents one explanation as to why 25 percent choose to outsource their training function.

“However, it also indicates an ongoing lack of confidence companies have in their internal ability to properly manage talent. On the positive side, this does reveal that companies recognise the value of training as a business driver and it is this that compels these companies to seek out professionals to assist them.