Tipping Point - What Happens When Delegation Doesn't Happen?
The mastery of delegation is the highest form of personal leverage and the ultimate time management tool. Tim O'Brien, is a expert in this area with an M.S. (Instructional Systems and Human Performance, FSU), and is a Fellow with The American Institute of Stress, and director of The Institute for Stress Management & Performance Improvement.
He has produced an online 3-hour interactive course entitled "The Art & Science of Delegation" that defines delegation, explains its benefits, and guides the student through the process of delegating tasks and projects. This course includes a multiple-choice quiz at the end, for professionals needing CE credit for certain types of professional license renewal.
Another great resource is the Society for Design Administration who has workshop courses helping people address the problems of delegation. From time to time, their chapters provide a seminar entitled "Making Chaos Work for You: Keys to Small Firm Management". This session is based upon the recognition that unpredictability is a fact of life for small architectural firms. The author of this program Rena Klein, AIA, is principal of RM Klein Consulting, a Seattle firm offering meeting facilitation, business planning services and management education and coaching to architects in firms nationwide.
Small firm owners must cope with constantly shifting workloads, respond quickly to promising opportunities and deal immediately with unexpected challenges. The only certainty is the uncertainty that small firms face.
Operational problems are often the result of this unpredictability. Examples of operational problems in small firms include low productivity coupled with deadline-generated crisis, inadequate human resources management resulting in low job satisfaction and poor delegation, with too much information in the hands of too few people. Many of these problems relate directly to a firm's ability to handle an environment of unrelenting change.
This is not a new problem, nor is it one that will go away in our lifetime - thus the need for ongoing education to address generation after generation of new leaders that struggle with the issue.

























