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November 30, 2006

Understanding When You Haven't Mastered Basic Skills

I heard so many times over how a superior or manager got so ***** off when a staff missed somethingLazy on a simple reason of not being able to check the mail right away. It is a lame excuse that reflects basic skills you ought to have mastered already.

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The Techiest Generation

Of course Gen Y is comfortable with technology. Their technology actually works. A Gen Xer remembers the days when it didn't.Wireless_tech

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November 29, 2006

Do you make these 10 mistakes in a conversation?

Can you improve your conversation skills? Certainly. It might take a while to change the conversation habits that ’s been ingrained throughout your life, but it is very possible. To not make this article longer than necessary let’s just skip right to some common mistakes many of us have made in conversations. And a couple of solutions.

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Generation X in Job Limbo

So the ever-popular belief that Gen Xers were born lazy and that ’s what has been holding them back in the workplace isn’t true? Shocking? It’s simply a numbers game. However, many believe and make a strong argument that plenty of decent jobs exist for Generation X out there.

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Why are Women Really "Opting Out' of the Workforce

A new article by the Christian Science Monitor gets into the heart of women who "Opt Out" of the workforce.  This article, entitled "The truth behind women 'opting out' explains this dynamic in a new light.

Much of the talk about women "opting out" to care for their families is a myth, two studies report. "Women are not increasingly dropping out of the labor force because of their kids," says Heather Boushey, an economist at the Center for Economic and Policy Research in Washington, D.C. Quit_it
In a study titled "Are Women Opting Out? Debunking the Myth," she finds that although there was a drop in women's work participation rates between 2001 and 2005, it was largely because of a weak labor market. Men's labor rates also dropped during this time period.

So with skilled workers in demand, what is the key to re-engaging these valuable individuals who have so much to contribute?

November 28, 2006

Online Education Programs - New Options - Proven Sources

There are many new options available for folks that want to  obtain education without classrooms, travel and related expense. Elearners
Online providers range from traditional degree programs to specialized firms offering industry-specific (and often accredited for CE) programs.
RedVector.com provides programs specific to the Architect, Engineering and Construction industry.  WIth almost 1000 accredited industry-specific online learning programs it is the largest single repository of this AEC information in the world.
Education-advancement.com is one of the webs largest directories on online education  offering degree programs.  These programs are a great way to continue effectively and teach a new talent (skill) for development in your career.

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One Laptop Per Child (OLPC) - A Solution for our Future Workforce?

Olpc Mass production has begun on the delivery of a revolutionary learning product with a $100 price point, designed to educate youth in parts of the world that have previously been excluded from the "information age".  The initiative called "One Laptop Per Child" in the US is hailed by educators worldwide that agree that the value of the benefits clearly justifies the cost. The device replaces textbook costs, improves the education of the future workforce, contributes to public welfare, and offers opportunities to conduct general government functions at lower transaction costs.

Last week, Brazilian President Luiz Inacio Lula da Silva said Brazil will distribute the first batch of Brazilian produced laptops to school students in the country, as part of the international project A Computer Per Student.  The project, aimed at providing low-cost laptops for children in developing countries, was proposed by Nicholas Negroponte, co-founder of the Media Lab at the Massachusetts Institute of Technology in the United States. 

The non-profit group One Laptop Per Child (OLPC) is in charge of producing the computers at a cost of 100 U.S. dollars.  On Friday, Negroponte, also chairman of the OLPC, met President Lula to symbolically launch the program in the country.  The computers will be distributed to students at primary and secondary schools, who will be able to take them home and use with their families.  Initially, the computers will not be for sale in the country. The coordinator of the local government program Computers For All, Cesar Alvarez, will negotiate with the OLPC to have the laptops for sale in the country. 

The OLPC intended to sell a million laptops in Brazil, but it said that orders have to reach up to 5 million units, from one or more countries, so that the production at such a cost is viable.  Argentina, Nigeria, Libya and Thailand also plan to take part in the project.

Put me in, coach! NFL-style recruiting, training programs

NFL-style recruiting, training program allows company divisions to “draft” new hiresNfl_bench

At Houston oil company National Oilwell Varco, Lindsy Williamson is the equivalent of National Football League Commissioner Roger Goodell. Williamson, NOV's manager of university recruiting and retention, oversees the company's NextGen program that scouts engine

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November 27, 2006

Competition for Architect talent - Hot Jobs for Big Bucks in the Game Industry

The new graduate that just completed his degree in architecture, may be working at an Architecture firm today but may just be waiting for the right opportunity to come along in the rapidly growing and highly compensated gaming industry.

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Shortage of highly skilled workers with technical backgrounds

Assemblers Manufacturers say they face a shortage of highly skilled workers in a 21st century factory,

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Are you stuck in middle management hell?

Hellfire A generation of workers can't get ahead - because aging boomers above them won't budge. Generation X, it would seem, is in danger of turning into the Prince Charles of the American workforce: perpetual heirs apparent awaiting the keys to the kingdom.

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November 26, 2006

Fewer kids urged to follow in parents' footsteps

More parents are leaving their children a new kind of legacy: No career footsteps to follow. "Going intoFootprints the same field as your parent is less common than it was" in the past, says Darrell Anthony Luzzo, president-elect of the National Career Development Association

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What Do Gen Xers Want? What the Top 100 companies offer...

If you're a manager with people reporting to you who were born between 1964 and 1977 - or if you belong to that cohort yourself -- you probably already know all too well that Generation X, as it's often called, just doesn't respond to the same carrots and sticks that motivate its elders.

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November 24, 2006

The Forbes Richest 15 Fictionals include plumber who built a $1 billion fortune

Plumber This year's selection includes a duck, a wizard, a Nigerian prince and even a plumber. Aggregate (fictional) net worth? $111 billion.

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The importance of sex

The Economist report "The Importance of Sex" points out how vital a role women play in todays economic picture.  The increase in female employment in the rich world has been the main driving force of growth in the past couple of decades.
Sex_symbol_female_1 Those women have contributed more to global GDP growth than have either new technology or the new giants, China and India.  Good read.  Might even change your perspective....
Do you agree?

November 23, 2006

Women Make the Best Bosses

A recent survey of employers and employees has found that women are more comfortable managing a workforce that works flexible hours, or from home. They were 50 per cent more likely than men to say they trusted their staff.Lady_boss

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November 22, 2006

Uh-oh! New Orleans council allows electricians to inspect/approve own work.

Warning_electrician Under an emergency ordinance, electricians may inspect their own work. Hey, what could possibly go wrong?

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Test for a Balanced Life

Are you spending enough time and energy on the things that count in your life? Perhaps you feel tiredBalanced_life_1 and exhausted because you spend all day working for your employer or taking care of your family. Perhaps you find that work is actually suffering because of an overactive social life.

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Strap Yourself In - Big Changes Are Coming !

Buckle_up Earlier this month in Orlando the Learning 2006 conference , entitled "Learning in a Flatter World" explored the new dimensions of how people are learning today.  In case you haven't kept up with the changes going on, here are just a few of the debates being engaged that will affect how we all learn in the future:

  • Is Instructional Design Dead?.
  • ROI for Training - Real or Unrealistic?
  • Learning Outsourcing: Yes vs. No!
  • Corporate University: Build More vs. Shut Them Down
  • LMS: Integrated Suite vs. Point Solutions

Think these will change how people learn?  They already ARE !

Here's a mindmap of the opening session of this event:

November 20, 2006

Elearning 2.0 is All About People

Crowd Welcome to the future of sharing knowledge, the free (digital) press, and self-publishing, just as John Milton argued for 362 years ago and would have wanted it to be. He'd be pleased.

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November 18, 2006

It's A Booming Time For Business

The first wave of Baby Boomers turned 60 this year and as many approach the traditional retirement age of 65 they are finding that (a) they are still vibrant and don' t want to stop working; and/or (b) their life expectancy has been extended and they will be dead broke long before they are dead and gone.Boomers

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November 16, 2006

Insights on e-Assessment

e-Assessment is increasingly being evaluated for use in assessing skill gaps.  Cost effective and easy to deliver across a broad audience, e-Assessment promises a new way to gather essential data to determine the levels of learner knowledge as well as helping to gauge effectiveness of learning activities.
"Best Practices in e-Assessment" a paper produced by Nicole A. Buzzetto-More and Ayodele Julius Alade of the University of Maryland Eastern Shore, Princess Anne, MD, Download e-assessment_paper.pdf  provides insight into the origins, evolution, and key concepts of assessment as well as illustrate some of the ways in which technology and e-Learning serve as the most promising mechanisms for satisfying assessment goals and objectives.

November 14, 2006

How Does the U.S. as a Technology Laggard Affect the Workforce?

Various reports have been indicating that the U.S. is falling behind in the adoption of new technology. Behind

Analysts suggest that this growing disparity is in part due to government policies in other countries encouraging standardization, growth and delivery of services versus our laissez faire business model.  This in turn has led businesses to be more willingly to invest in newer business ventures and technologies that capitalize on the more advanced technology. 

These leapfrog nations could find themselves technologically far ahead of the United States as we continue to rely on legacy technologies and under-invest in the continued growth of critical infrastructure. 

In an article written by Paul Gibler, he presents excellent background on this issue including study information from the Organization for Economic Cooperation and Development (OECD) reports that while the United States has the largest number of broadband subscribers at 49.3 million, it ranks 13th in broadband subscribers per 100 inhabitants.

Here's my question.  We know that our society is being increasingly dependent upon workers having increased levels of technology skills and "systems thinking" ability.  Yet we're seeing significant shortfalls in teaching Science, Technology, Engineering and Mathematics, and now evidence that  we aren't keeping pace with the enabling technologies that other parts of the world that have recognized are necessary to compete in today's global market.

What then should be done to get the attention that's needed to get us headed in the proper direction?

November 13, 2006

Where's eLearning headed?

Keyboard Dave Bogg's wrote a recent article that introduced a paper on e_learning standards.  Dave has done a consistently great job in educating the marketplace through his The Boggs e-Learning Chronicle blog    In this article he cites the whitepaper, "The Present and Future of Standards for E-Learning Technologies".  Anyone interested in online learning needs to read this.

November 12, 2006

Kids of Immigrants Digg Math and Science More Than Most

A Child Development study found children of immigrants more likely to pursue math and science in college compared to peers from non-immigrant parents, with important implications for immigration policy; suggesting these students excel in their occupational and economic aspirations in ways that benefit the US workforce and economy.

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November 11, 2006

What’s the best benefit your employer can give you?

"In my case, training is easily the best benefit I can receive. I
’m 24 years old and have a very long future in technology ahead of me. Any training, certification or otherwise, I can get is like gold for my future.

So what do you feel is the best benefit your employer provides for you? Or, what benefit do you wish they would provide for you?"

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List of Top 7 intelligent Communities from 2002 - 2006

ICF has developed a list of seven Intelligent Communities. The list recognizes achievement by communities large and small in deploying broadband, building a knowledge-based workforce, bridging the digital divide, encouraging innovation and effective economic development marketing

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November 10, 2006

New Results are In

In spring 2005, the National Association of Manufacturers’ Manufacturing Institute/Center for Workforce Success and Deloitte Consulting LLP (Deloitte Consulting) developed the fourth iteration in a series of surveys designed to learn more about how manufacturers plan their human
capital strategies and the barriers they encounter in the process.
The new report "2005 Skills Gap Report – A Survey of the American Manufacturing Workforce" underscores and highlights that the situation is getting worse, not better:

  • Today’s skill shortages are extremely broad and deep, cutting across industry sectors and impacting more than 80 percent of companies surveyed.
  • Skills shortages are having a widespread impact on manufacturers’ abilities to achieve production levels, increase productivity, and meet customer demands.
  • High-performance workforce requirements have significantly increased as a result of the skills gap shortage and the challenge of competing in a global economy, according to nearly 75 percent of survey respondents.

Consider the following:

  • 90% of respondents indicated a moderate to severe shortage of qualified skilled production workers;
  • 65% of all respondents, and 74% of respondents with more than 500 employees, reported a moderate to severe shortage of scientists and engineers;
  • 39% of respondents indicated a moderate to severe shortage of qualified unskilled production workers.

This shortage affects all of us.  Remember that Manufacturing :

  • is the largest contributor to economic growth
  • contributes two-thirds of U.S. exports
  • is the source of most U.S. innovation and contributes 2/3 of U.S. private research and development
  • wages 22% higher than average of all sectors

Larry We are all affected when manufacturing firms suffer.  If your business uses manufactured goods, or utilized manufactured components in the "solution" your firm provides, you ARE afected, and thus, are a stakeholder.  This is not a simple proble, nor are the possible solutions simple or easy to come by.
To maintain an adequate workforce in a community there must be:

  1. Adequate Intellectual Capital.  (Research, Patents, and Ideas)
  2. Human Capital (the ability to Recruit and Retain needed Talents and Skills)
  3. Financial Capital (Venture Capital and other sources of funding)
  4. Proximity (Having the people you need, in sufficient numbers, when and where you need them)
  5. Social Capital (A community with a mindset of "Get r' Done", that's capable of "outside the box thinking, communication and collaboration (often hard to come by)

See it's just that easy.... 

November 08, 2006

Acheiving Greatness - A formula

Three are four generally accepted "key factors" to achieving greatness

  1. Strategy – focused on customers, continually fine-tuned based on marketplace changes, and clearly communicated to employees

  2. Execution – good people, with decision-making authority on the front lines, doing quality work and cutting costs

  3. Culture – one that motivates, empowers people to innovate, rewards people appropriately, entails strong values, challenges people
  4. Structure – making the organization easy to work in and easy to work with, characterized by cooperation and the exchange of information and knowledge throughout the organization

If you were to look at the challenges associated with moving any organization forward, it involves getting into the mind and hearts of people and getting them to buy-in to the change effort, and empowering them to make the change happen, and taking ownership of the result.
Thus shared leadership is crucial to the success of most change efforts.  People must be not just supporters of change they also need to be implementers. There needs to be a permanent rekindling of individual creativity and responsibility, a true change in the behavior of people throughout the organization.   
The essential task is to motivate people fully to keep changing in response to new business challenges.  There are a number of ways leaders can help get this process working:
Most managers underestimate the variety of tools they possess that can influence people during a period of change

  • Education and communication
  • Participation and involvement
  • Facilitation and support
  • Negotiation and rewards
  • Manipulation and cooptation
  • Explicit and implicit coercion

Here's my question.  Does your organization equip its leadership with the "tools" described above?  How much better would your change efforts go if your team were provided these critical skillsets that are essential for any team to move beyond "stable state" and acheive the new potential that exists.

November 07, 2006

Even the Asians are having problems

Ever get the impression that the majority of jobs that could be outsourced would end up in Asia?  Might want to rethink that.  According to a recent New Economist article entitled, "India's engineer shortage", there is a current and worsening shortage of resources in that part of the world that everyone thought had unlimited skilled talent, and an unmatched ability to produce talent to keep up with demand.
Clearly it begs a number of very obvious questions.  One of the issues that outsource companies are reporting is high levels of attrition, which we know is not unique to outsource firms.
Here are some positive steps excerpted from "21st Century Workforce Challenges - Strategies that Work" that can help any firm do a better job of keeping a competent workforce intact.

  1. Check your "Vision". 
    Does your firm have a formalized Employee Recruitment and Retention “vision”?  Have you created and publicized a “roadmap” to all employees on how your firm intends to recruit and retain the best people?
  2. Take a look in the Mirror. 
    Do your people understand that your firm’s reputation is built upon your ability to deliver services or projects consistently over time?  Do they understand their individual role in enabling the team to “win” (e.g. deliver on time and within budget) again and again?   Does management understand what they need to do to create the environment that will enable their team? (It’s much more than lip service).
  3. Do a "Sanity Check".   
    Have your expectations kept up with today’s market reality?  Are you able to find workers with the basic skills of reading, writing, math, listening and speaking? 
    Do your knowledge workers have the thinking skills of creativity, decision-making, problem solving, visualizing, learning, reasoning and use of technology technology?
    If these skills aren’t where you want them to be, what are the resources you have available to develop these skills?
  4. Understand What Is Controllable in This Labor Market and What’s Not. 
    There are many aspects that you as an employer can control, and many that are beyond your control.  Do you understand which are which.
  5. Reassess your concept of "recruiting".
    For example, is recruiting a person who is a laid-off worker from an assembly plant going to make a good worker in the field where little repetitive work is a factor and where ability to take direction is essential? 
    Does your organization know how to define the jobs in enough detail to make sure you get the “right” worker, not just “any” worker? 
    Do you look at “best practices” in job structure and evaluation used across other industries?
  6. Look at your suppliers and subcontractors critically.
    Do your suppliers and subs have the ability to maintain an adequate skilled workforce?  If not, and they fall behind in maintaining an adequately trained staff, does this also put you at risk? 
    What types of mechanisms have you put in place to prevent “delivery jeopardy” on the part of your suppliers and subs?
  7. Take another look at the "older worker" in the marketplace.
    Training, recruitment costs and time spent learning are much lower for older workers
    Older workers are more prone to staying with a company—not quitting after a few years
    Turnover rate for workers over 50 is just one tenth that of those under 30
    Older people these days, especially baby boomers, realize the importance of keeping their minds active and alert
  8. Understand “What does my firm have to Offer” from a candidate/employee perspective
    Start by making a list of what makes your firm different/unique and appealing to a worker.
    Consider how attractive your company is compared to your competitors.  Remember that in this tightening market for labor, your “labor competitor” may be in another industry. 
    It is imperative that you “brand” yourself.  Branding isn’t just for Home Depot and JC Penney --- it’s your unique “value” proposition and will become your “guiding principle(s) in the eyes of those who see it.
  9. Invest enough in Training to make a difference.
    Unlike other forms of significant business risk, that can be insured, inability to maintain a competent workforce is an uninsurable risk.
    You probably already know from past experiences what the consequences of delays and non-performance are to your business.    However, another way of looking at and justifying your investment in training your workforce, is to consider the competitive advantage you obtain, over your competitors who can’t keep good workers. 
    By reducing your labor dependency, you can significantly mitigate your business risk and associated impact cost.
  10. Know What To Expect From Your Training Investment.
    Be realistic of what to expect from the level and style of training you're providing for your people.  Everyone wants to see a quick impact of training on their P&L's but for most organizations this isn't reasonable, and may take years to accomplish.  Like all developmental objectives, there are specific steps, and observable outcomes by accomplishing each step.



November 06, 2006

You get what you reward

Do you aspire to be a World Class operation? 
Redvectorlogospeed_of_business_1 Managers today want, or should want, their organizations to become World Class.  To some this may seem like a lofty, impossible, unnecessary goal but it is a goal that is essential to survival and success in today’s intensely competitive business world.  Being world class requires applying the best and latest knowledge and ideas, and having the ability to operate at the highest standards of anyplace anywhere. 
World-class companies create high-value products and earn superior profits over the long run.  People who aspire to excellence often look to World Class companies for leadership models.  Over the years world-class companies have been widely admired, been considered the premier institutions in their industries, and made a real impact on the world.  But you need not be a 3M or General Electric to exbibit World Class behavior.  Emulating the behaviors of World Class firms can transform ANY business, large or small. 
Consider what characterizes a World class company:

  • Turn in extraordinary performance over the long run
  • Have strong core values in which they believe deeply; and they express and live the values consistently
  • They do not focus on beating the competition; the focus primarily on beating themselves
  • Great companies have core values, know what they are and what they mean, and live by them – year after year

RedVector.com, a well respected leader in the online education marketplace is an example of such leadership.  One aspect in particular is the emphasis placed on Values.  Values understood and lived by every member of the firm.
Here are some excerpts from RedVector's Value Statement.

  • We understand that we are here solely because our customers choose to do business with us.  With each and every transaction, we earn the PRIVILEDGE to continue serving them.
  • We will be open and honest with our Customers, our Peers, and our Managers.  We would rather lose a sale than lie to close a sale. 
  • We will have RESPECT for one another.  We will treat each other as Professionals and we will treat others as we would like for others to treat us.
  • We will compete with each other fiercely but fairly.  Co-opetion is our creed – we will Cooperate and at the same time we will Compete.  Winning only counts if we play by the rules.
  • We are a team and will look out for each other.  We can all win together. 
  • We will have RESPECT for everyone we call.  No matter how rude they may be to us we will always “take the high road” and apologize for any intrusion or inconvenience we may have caused them.  We will never hang up on anyone or say derogatory things about them after a call is over.
  • When we mess up, we will fess up.  Mistakes are how we learn.  There is nothing wrong with making a mistake.  Customers will usually be more then fair with us as long as we are up front with them when we screw up. 
  • We will pride ourselves on our Culture and Environment …our Sales Floor is a place for positive energy, enthusiasm, compliments, team work, competition, fun, hard work, and making money …not a place of complaining, negativity, pettiness, bickering, and jealously ..WE WILL NOT TOLERATE THESE THINGS ON OUR ... FLOOR.

Would you want to work for a firm like this?  Would you continue to do business with a firm like this?

November 03, 2006

The Devil is in the DETAILS

In a recent post by the Imaginary Diva entitled "AMERICA IS GETTING DUMBER", the author makes a compelling argument for why the education system of the United States needs serious reform.

I by the way, agree completely with her data and most of her logic.  What was far more intriguing to me however, was a comment provided by one of this blogs readers on this post.  The commenter picked apart the original post with some level of detail:
1. "Middle America" should be "middle America".
2. "werent" should have an apostrophe.
3. If you write "20 percent" to start you should keep it consistent. Don't spell it out in one sentence and then use symbols (%) in following sentences.
4. "Over one million children" should be "More than one million children" (and she did it properly for the first two points). Numbers shouldn't be described with "over" and/or "under".
5. "simply tasks" should be "simple tasks".
6. "Grade 9" shouldn't be capitalized.
7. "Deans List" should be "Dean's List".
8. "Ivy League School" should be "Ivy League school".
9. I'm pretty sure that "And accepted for my Masters / Specialization." isn't a sentence.

First of all, I feel it's a bit nit-picky to get into that level of scrutiny, lest the intent of the initial message be lost.  Jim Barksdale, former CEO of Netscape once said, "The main thing is to keep the main thing the main thing", referring to maintaining focus on what was truly important.

Here's my question.  Has the level of attentiveness to the manner in which we communicate today become a problem?  In the example just cited, did imprecise language detract from the author's message?  Is inexact language more readily acceptable today than it has been in the past?  How do people that do not communicate well, affect the business environment?
If such a pattern, is in fact, representative of the way we communicate, perhaps this suggests a new group of job titles (it's a new time - so we need new titles) around the capability to refocus and improve personal communications.

November 02, 2006

Do your people "Measure Up?"

What's the Value of Certification?

'Recently I was looking at a new workforce certificate website from RedVector Caliper

I'm familiar with many certificate programs offered by various organizations, and think this initiative is another good step toward ensuring that the people we employ have the necessary skillsets and aptitudes.
Employees who take the initiative and become demonstrate initiative through certification activities are recognized for new skills and knowledge resulting in increased professional stature; often this becomes a marketable credential to an employer, prospective employer or client. 
Employers benefit by getting an independent assessment of employee’s knowledge and skills based on a high professional standard as well as having a means to objectively identify skill gaps and training needs.  For firms working in multiple locations, it may also help marketing of the firm by having a credentialed pool of qualified company professionals.  Certificate programs can also help reduce the risk and cost of hiring new people.
The public also benefit from having more "calibrated" professionals from which to choose.  Besides reducing the uncertainty of selecting a practitioner, they can rest assured that the individuals who have been through such programs subscribe to a higher set of standards than those "off the street" who have not gone through a structured standards-based program.

November 01, 2006

I have CRS - Do you?

Commonly referred to as CRS (classroom response systems), this innovative concept has become increasingly popular on college campuses in the last five years. There are many different products available, but the over-arching concept is the same; students use hand-held clickers, similar to a t.v. remote, to respond to multiple choice or polling questions that the instructor posts as part of their daily lecture. The responses are gathered by a central receiver, tallied, and immediately projected back for all to see.  With some creativity on the part of the faculty, this teaching-tool can be used to inspire class discussion, analyze the true level of understanding on a given topic, and review the previous day's material. But, more significantly, CRS systems draw in and engage the students who reside on the periphery of the classroom experience.

Think about the learners that, despite attempts to get them engaged, remain on the periphery.  Consider what might be possible if you were to be able to bring them into the conversation.

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  • Roughly 35% of firms report problems maintaining an adequate supply of workers. This phenomenon is global and impacts every industry. My desire for this blog is to share with you the many perspectives, causes, and solutions that are available to address this matter. As an educator, consultant and a RedVector Fellow, I am committed to figure out how we can better recruit and develop talent in the workplace. Please join me in this blog to share some experiences, "best practices" as well as "horror stories" so that we can all benefit and be better able to attract, grow and retain the talent we will need now and in the future.

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